Product quality and prices are good. Mixed experiences with order times. Previous orders have arrived quickly with good communication. Latest order took 3 weeks to arrive after multiple unanswered e... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... Zobacz więcej
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... Zobacz więcej
Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.
Informacje dotyczące firmy
Napisane przez firmę
We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.
Dane kontaktowe
3214, North Shore, Australia
- 1300 189 668
- accounts@prosupplement.com.au
- prosupplement.com.au
4,0
Dobra
299 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer experience
Purchased product (Ultima Replenisher Electrolyte sachets) based on images supplied online as description was limited.
Product received was not exactly as advertised (flavour missing) as manufacturer had recently made changes to the product, according to customer service.
As a good will gesture, ProSupplements generously sent me a 102g Ultima Replenisher product with the missing flavour, which was very much appreciated.
Great to deal with a company that values its customers and seeks to make things right.
21 listopada 2022
great price and fast service
22 listopada 2022
Odpowiedź od ProSupplements
Hi xyz,
Very sorry to hear the incorrect product was delivered.
Could you please contact us via email accounts@prosupplementcom.au or phone 1300 189 668 so we can arrange the correct product to be sent out to you?
Apologies for the delay and inconvenience.
Best Regards
David
ProSupplements
As always great product and a…
As always great product and a reasonable price in my opponent. The delivery was on point. Keep up the good work.
27 listopada 2022
Take your money but don’t have stock
I ordered a tub of protein. Waited 6 days hadn’t even been sent out. I had to chase up and email them only for them to say they didn’t have my item in stock and now my money is on hold and I waited a week for my protein for nothing. Waste of time money on hold and spent a lot on shakes waiting for my order. Rubbish service
30 listopada 2022
Opinia niezależna
Odpowiedź od ProSupplements
Hi Ibrahim,
We're terribly sorry, our IT platfrom incorrectly changed the inventory on hand of a number of items. We sold out of all the Dymatize Nutrition Elite 100% Whey Protein flavours a number of months ago. Our Australian supplier of Dymatize products has been struggling to receive new supplies from the US. As no new supplies have been promised we have immediately refunded your order in full.
Apologies indeed for the delay and inconvenience.
Best Regards
David
ProSupplements
Customer Service Matters
Have yet to recieve the product, though intitial service from them greatly improved. Give them a 5 for customer service when contacted.
25 listopada 2022
Opinia niezależna
highly recommend
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever had. There are no side effects such as rashes, diarrhoea, or gout. It absorbs quickly and has a pleasant taste that is not overly sweet. It could be my imagination, but I feel like I'm recovering quickly after drinking. It is highly recommended for people who experience diarrhoea after consuming protein.
27 lipca 2022
Great product
Great product, good price; however there should be an option available for faster delivery.
5 listopada 2022
Super quick delivery
Super quick delivery, good price, have only been taking KAGED l-caratine for a week, so I can’t honestly say it is super effective yet, time will tell.
3 listopada 2022
The product was exactly as order for a…
The product was exactly as order for a great price with prompt service. Could not ask for more than that, thank you
14 października 2022
Absolutely awesome service and super…
Absolutely awesome service and super quick delivery +++++
4 października 2022
Happy with product I take it daily.
24 sierpnia 2022
Was happy with delivery and it came…
Was happy with delivery and it came quick. The powder has a good taste and is useful.
29 września 2022
Thanks guys
Thanks guys , easy to deal with and my order was quickly delivered ,
Thanks
9 września 2022
Great prices - poor packaging
Great prices, but packaging was inappropriate for the size and weight shipped. Box had to be sealed properly in transit by Australia Post and 2 of the products were damaged, 1 irreparably when they arrived.
9 września 2022
Odpowiedź od ProSupplements
Hi Paul,
Very sorry to hear your order did not arrive in a satisfactory manner.
Could you please contact us at info@prosupplement.com.au to arrange a new item to be sent out to you, as the email address on your order doesn't appear to be working?
In the next couple of weeks we will be introducing more sturdy branded packaging to ensure all our orders arrive undamaged, as intended!
David Pro Supplements Australia
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