Purchased Cofra Summit S3 safety boots, after 3 months they failed. Warranty claim still not resolved after 5 months. Absolute shambles. Find yourself another supplier.
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Cofra Thermic Metatarsal Full Safety Wellington Boots. On recommendation from my daughter who has a pair for her work I purchased a pair for my husband. He is delighted and says these are the best wel... Zobacz więcej
The gloves are absolutely wonderful. I first used them when supplied by the local council to wear while doing the annual village spring clean several years ago. That pair are only now showing sign... Zobacz więcej
Brilliant company to purchased from! Easy clear site, well priced and arrive quickly and well packaged! What else could anyone ask for? I have already recommended this company to others and will cer... Zobacz więcej
Reakcja na opinię
3,9
Dobra
345 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivered on time
14 marca 2023
Odpowiedź od Prosafegroup
Really pleased on delivery partners delivered your item on time Richard! Thanks for the business.
Outstanding customer service
Great prices, quick delivery and when an item was supplied in the wrong size the customer service was great, it’s so refreshing these days as this level of service is sadly lacking in most companies. All resolved in a day. Thanks Paul
12 marca 2023
Odpowiedź od Prosafegroup
Thank you for your feedback on this. All orders are important and if we make a mistake we will work hard to resolve!
Still waiting for item to arrive
Absolutely brilliant service. Royal mail lost the item and Prosafe phoned me, they were very apologetic for something that wasn't they're fault and dispatched and item to arrive the following day. Very highly recommend company.
6 marca 2023
Odpowiedź od Prosafegroup
Hi Kevin,
Thanks for your feedback and can understand your comments and frustration.
We had two issues with your order, one being the item was temporarily out of stock, and two, when your order was dispatched, Royal Mail lost your parcel. This was highly frustrating and hardly ever happens.
As with any orders in this case, we immediately replaced with a replacement and dispatched out.
Unfortunately once Royal Mail collect items from us they are archived as completed and were not aware you had not received your delivery.
Royal Mail are normally extremely reliable with deliveries however on this occasion you were let down.
Thank you for your honest feedback and will work to resolve these issues in the future.
Delivery / dispatch times was far too…
Delivery / dispatch times was far too long. I didn’t receive my order for more than 2 weeks
13 marca 2023
Odpowiedź od Prosafegroup
Hi Jason,
Thanks for your feedback on your order. I can see you order took longer than expected to arrive and for this I apologise.
Our stock is shared between our online and trade teams and on occasion stock is oversold with new stock normally arriving a short time later.
I can see this was longer than normal for your order.
Sorry for the delay.
Brilliant company to purchased from
Brilliant company to purchased from! Easy clear site, well priced and arrive quickly and well packaged! What else could anyone ask for?
I have already recommended this company to others and will certainly be using them again!
Well done nice to see a company who actually provide a service these day, you are few and far between!!
1 marca 2023
Odpowiedź od Prosafegroup
Denise,
Thank you so much for your kind words. We try our best to make ordering from us as easy as possible.
Thanks again!
Great excellent service
10 lutego 2023
Odpowiedź od Prosafegroup
Thanks Sam for the feedback. You had a large order with multiple items to pick and dispatch and I am glad we were able to supply!
Great quality & value for money
Great quality, good value for money. Quick delivery. Highly recommend
2 lutego 2023
Odpowiedź od Prosafegroup
Thanks Matthew for your feedback. Hope you enjoyed the gloves. Let me know if you need any more!
Ow ma god it is soo nice to have…
Ow ma god it is soo nice to have Wellies that keeps you feet warm, they are soo comfortable, great boots, would recommend anyone to buy these.
24 stycznia 2023
Brilliant
Brilliant! Great prices and delivery. Would not hesitate to purchase from this company again and will be highly recommending them to friends etc.
18 stycznia 2023
Great service good quality product
17 stycznia 2023
Got some wellie came damage but at…
Got some wellie came damage but at least promised half of the money back
9 stycznia 2023
10 out of 10 for service, price and shipping
A great and courteous service, fast shipping and excellent value. Would highly rwcommend
6 stycznia 2023
DUE TO ROYAL MAIL STRIKE MY PARCEL…
DUE TO ROYAL MAIL STRIKE MY PARCEL NEVER ARRIVED.
RUNG THE SALES TEAM AND SPOKE TO SINEAD WHO IMMEDIATELY DESPATCHED ANOTHER, USING A DIFFERENT DELIVERY COMPANY. NOW RECEIVED AND A VERY HAPPY BUNNY.
MANY THANKS SINEAD HAPPY CHRISTMAS!:)
19 grudnia 2022
Didn’t recieve my T-shirt yet.
5 grudnia 2022
Odpowiedź od Prosafegroup
Thank you so much for your kind review! We really appreciate the feedback!
Odpowiedź od Prosafegroup
Thank you so much, delighted you are happy!
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