The site is easy to navigate and I soon found the item that I was looking for. Quick and easy to purchase. Good information regarding despatch and the item was received within a short period of time i... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Frequently buy from this company. Always let me know when an out of stock item is available again. Fast turnaround service with secure packaging. Thank you Proper.
Reakcja na opinię
For what it cost I though the item could have been better packed for protection. Also, I had a discount code which I couldn't use and delivery should have been free. That said I love the item and the... Zobacz więcej
Reakcja na opinię
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z płytami
- również w kategorii:
- Sklep muzyczny
- Sklep z płytami CD
- Usługi dystrybucyjne
Napisane przez firmę
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
Dane kontaktowe
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, Zjednoczone Królestwo
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4,7
Doskonała
298 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Very good service
Very good service. Product as described and prompt delivery.
14 listopada 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Easy ordering service & quick delivery,
Easy ordering service & quick delivery,
With secure packaging Thankyou!
18 listopada 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Poor communication
Ordered 2 CDs which were described as being in stock. Delivery arrived of 1 item, no mention of when other item would be sent, so I contacted and was told that the only one they had was faulty and they would issue refund.
I contacted again and requested that they reorder for me. No reply, but refund did come through. Very poor communication and disappointing service.
Will be a while before I use again, if I do.
Following your reply I agree that this is not your normal service level.
However, your communication was appalling throughout and I had to prompt you before I received any information from you. I appreciate that things sometimes go wrong but there is no excuse for you not keeping me informed of what was going on.
Had I not chased, I wonder if/when I would have heard from you.
6 listopada 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Many thanks for your feedback and apologies for the issue with your order. As the last remaining copy of the CD you ordered was damaged/faulty, it failed our quality control tests and we were unable to secure a new copy from the record label, so a refund in full was issued. We hope to be able to serve you again very soon as this is a rare occurrence, as you can see from our feedback.
Quick and efficient!
7 listopada 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service
Good price for unusual vinyl. I ordered. it was delivered quickly. There were no issues. Great service.
15 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
A very prompt and thoughtful service.
4 listopada 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
A perfect exchange
I'd never heard of this store, but they had the record I wanted at a decent price. Swift, painless service. All good, would order here again.
27 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. All new customers are welcome!
Prompt arrival of my record and…
Prompt arrival of my record and excellently packaged. Could ask for anymore
31 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great value
Great value.
Discount code for new customer.
Delivery on time
24 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great Album.
Easy to order, and quick dispatch of a great album.
21 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Totally satisfied with my order the CD…
Totally satisfied with my order the CD i bought came in good time and safely thankyou :-)
17 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Exceptional Service
This was a pre order for Zac Schulze Gang album. The CD was delivered on the day of the albums release. We all know that royal mail's incompetence is monumental, Proper music well aware. How they managed this feat is worthy of a doff of my hat.
Well played !
23 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback and we're pleased your album arrived on time and as expected. We greatly appreciate it and look forward to serving you again very soon.
Kept up to date with all elements of…
Kept up to date with all elements of the ordering and delivery, arrived when promised in excellent condition. The album bought was also very good music from a great band.
23 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
came so quick and very happy with cd…
came so quick and very happy with cd thank you
16 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Excellent service
Excellent service. Easy to order online & product arrived on time.
Many thanks 🐧
13 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Out of stock CD
One item from an order for several CDs was out of stock for ages (the rest were delivered within a few days). Rang the company after a few weeks and spoke to a very helpful chap who discovered (while I was on the phone) that the record company had sent fewer copies than requested by Proper Music. This was rectified within a week or so and the outstanding cd was finally delivered.
1 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. Apologies for the delay with one of your CD's and pleased we were able to restock it again so quickly for you.
Ease of order
Ease of order, speed of delivery, quality of product and wonderful music.
11 października 2025
Opinia niezależna
Odpowiedź od Propermusic.com
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.