This is my second time doing the Fasting Mimicking Diet and both times have been a great experience. Each day's food is in a separate box with suggestions on how to divide up each meal, but also let... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service and support are second to none! I just submitted a new order yesterday and in less than 24 hours, it has shipped. That's incredible! I absolutely love the Intermittent Fasting... Zobacz więcej
Reakcja na opinię
I’m looking forward to receiving my order, but I’ve been bombarded with emails and texts AND I’m still getting bombarded with ads!!! I haven’t even received my order yet. You need to refine your onlin... Zobacz więcej
Reakcja na opinię
Love all the support. Coaching sessions are great. Appreciate the FB group. Emails responses are prompt. I've done 6 rounds in the last 13 months. I received a confirmation of the coaching session... Zobacz więcej
Reakcja na opinię
4,1
Dobra
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The product has produced the results…
The product has produced the results that were promised. Clearer thinking, more energy and we even lost some weight. With the lifestyle change that has occurred, we will certainly lose more. I am glad that our family doctor recommended it.
4 maja 2026
Odpowiedź od Prolonlife
Hi Scott,
Thank you so much for sharing your experience with us.
We’re really glad to hear that you’ve noticed positive changes like clearer thinking, more energy, and weight loss, and that Prolon has been a meaningful part of your lifestyle shift. It’s also wonderful to know your family doctor recommended it, that kind of support can make a big difference.
We truly appreciate your trust and feedback. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re here for you.
The perfect 5 day fast!
After 3 consecutive months doing the 5 day fast we now do it every 3-4
months. Feel so good after and love clean energy we get after the first couple days.
4 maja 2026
Odpowiedź od Prolonlife
Hi Laura,
Thank you so much for sharing your experience with us.
We’re really glad to hear that after completing three consecutive months, you’ve found a rhythm that works well for you and continues to support how you feel. It’s great to know you’re experiencing that sense of clean energy and overall well-being as you move through the program.
We truly appreciate your continued trust and support. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re here for you.
Odpowiedź od Prolonlife
Hi Kayla,
Thank you so much for sharing this with us.
We’re really glad to hear you had a positive experience and that you’re excited to do another round, that enthusiasm is wonderful to see.
We truly appreciate your support and trust. If you ever have any questions or need anything along the way, don’t hesitate to reach out—we’re here for you.
The 5 day fast is really effective
5 maja 2026
Odpowiedź od Prolonlife
Hi Jennifer,
Thank you so much for sharing your experience with us.
We’re really glad to hear you found the 5-day program effective and that it’s been a positive part of your wellness routine.
We truly appreciate your feedback and your support. If you ever have any questions or need anything along the way, don’t hesitate to reach out. We’re here for you.
Odpowiedź od Prolonlife
Hi Robin,
Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations.
We take all customer concerns seriously and made multiple attempts to reach out through our support channels to better understand the issue and offer assistance. In addition, a member of our management team also reached out directly in an effort to help resolve the situation.
Unfortunately, we did not receive a response to our outreach. We always aim to support our customers and provide timely resolutions whenever concerns arise, and we remain open to assisting you further if you would like to reconnect with us.
Please feel free to contact us at customerservice@l-nutra.com or Main Prolon Number +18889265370 so, we can help address any outstanding concerns.
We look forward to supporting you, and make this experience a better one for you.
My Go-To for a Reset
I've done roughly 8 rounds over the past 6 years. It is the only fast I'll do. Easy to follow; but requires your commitment. Nut bars for breakfast, soups for lunch and dinner. Some snacks depending on the day. Sign up for the free coaching zoom calls on the week you plan to do the 5-day; they will walk you through preparing and the day you break the fast. Lots of helpful tips on the calls. If you are registered for that session, they will email you a link if you miss it live. There's 20 years of science behind it and it works. My RDN recommended I give it a try when I hit a plateau after losing the first 30 pounds. I still do this fast when I need a reset. Great customer service. Quick delivery. You can email them with questions. Lots of support. If you do any fast, do this one.
4 maja 2026
Odpowiedź od Prolonlife
Hi Paula,
Thank you so much for taking the time to share such a thoughtful and detailed review.
We’re truly glad to hear that Prolon has been a consistent part of your routine over the years and that you’ve found the program easy to follow, well-supported, and effective as a reset when you need it. It’s especially great to hear that the coaching calls, resources, and customer support have been helpful along the way.
We really appreciate your trust and long-term commitment, and we’re grateful to be part of your wellness journey.
If you ever have any questions or need support, don’t hesitate to reach out. We’re here for you.
Odpowiedź od Prolonlife
Hi Anthony,
Thank you so much for sharing this with us.
We’re really glad to hear you found the ordering process easy and the website informative that clarity and ease of use is something we work hard to provide.
We truly appreciate your feedback and your support. If you ever have any questions or need assistance, don’t hesitate to reach out. We’re here for you.
Way too hard
Too difficult to log in and cancel subscription. Too hard to get tech support.
4 maja 2026
Odpowiedź od Prolonlife
Hi Kathy,
Thank you for sharing your feedback with us. We’re very sorry to hear that it felt challenging to log in and cancel your subscription, and that getting technical support was difficult.
We do currently have a customer portal where subscriptions can typically be managed easily, including the option to cancel directly through the account settings. However, we completely understand that experiences can vary, and we truly appreciate your feedback as we continue working to make the process more intuitive and user-friendly.
For additional support, customers can always visit our website and scroll to the bottom right corner under “Get in Touch,” where our phone number and customer support email are listed for direct assistance.
Please don’t hesitate to reach out to us if you ever need further help. We’re always here to support you.
Odpowiedź od Prolonlife
Hi Lawrence,
Thank you so much for sharing this with us.
We’re really glad to hear the checkout process felt intuitive and easy, that smooth experience is exactly what we aim for from start to finish.
We truly appreciate your feedback and your support. If you ever need anything or have any questions, don’t hesitate to reach out. We’re here for you.
I’ll start by saying
I’ll start by saying, I’ve done the reset twice before this! And obviously liked it as was planning to do the third reset.
I ordered from Prolon.ca directly and paid full price, as I did before. Once box arrived, I was curious as the two different vitamins which were included in previous orders, were not there?!?
I contacted customer service and they said, in very long winded message, they no longer provide! Ok??
I requested a refund as I felt, I ordered kit and parts were missing. After 11 emails back and forth, they asked me to “prove” where on the website, I seen that vitamins were included! By this time their tone was borderline hostile. I however, did take a screenshot of vitamins being included! I asked for the forth time for a full refund! No response and now my emails won’t go through to them. Extremely disappointed as I did like the reset in the past
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Prolonlife
Hi Tina,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience with your most recent order.
We understand how disappointing it must have been to notice a difference in the kit compared to your previous resets, especially when you were planning to continue your Prolon journey. We also want to clarify that certain product components have been updated in Canada due to regulatory and formulation changes, which may differ from earlier kits.
Our Customer Service team worked with you over multiple exchanges to review your concerns in detail. A member of our management team also followed up directly to ensure you received additional support and clarification. After reviewing your case, we were able to provide a full refund as a one-time exception, even though this is not our standard policy, in order to ensure a fair and supportive resolution.
We always aim to assist our customers as thoroughly and respectfully as possible, and we’re sorry if that did not come through clearly during your experience. We remain committed to transparency, support, and continuous improvement based on all feedback we receive.
If you would ever like to reconnect, we’re still here to help. You can feel free to contact us via Main Prolon Number +18889265370 or customerservice@l-nutra.com.
No More Cravings and Full Energy
I am so happy I just finished Prolon..It was so great. I have a high appetite and always hungry and with Prolon I wa never hungry, and felt so clear and energetic and this is my 6th day .Today on my 6th day I woke up , I was not hungry really, ate only 1 fasting bar, then went out, ran errands, walked 1 hour and came home, did cleaning and I was not a bit hungry, I felt so energetic and decided to eat some salad at 6 pm..This is a great freedom, I felt like I am so powerful not having those cravings..All I want is to keep this state..thank you
30 kwietnia 2026
Odpowiedź od Prolonlife
Hi Airsibel,
Thank you so much for sharing your experience with us. We’re truly happy to hear that your ProLon journey felt so positive and empowering, especially that sense of clarity, steady energy, and freedom from cravings.
It’s wonderful that you were able to stay active, feel energized throughout your Day 6, and reconnect with your body’s signals in such a meaningful way. That feeling of control and balance is exactly what many people hope to build on beyond the program.
We really appreciate your thoughtful feedback and are grateful to be part of your wellness journey.
If you ever need support or have questions as you continue, don’t hesitate to reach out. We’re here for you.
horrible you keep shipping things I…
horrible you keep shipping things I didn't order and it has an address that is no longer mine because I moved to Europe
30 kwietnia 2026
Odpowiedź od Prolonlife
Hi Luciana,
Thank you for reaching out, and we’re very sorry for the frustration this has caused.
We want to clarify that we were not previously informed of a move or a request to cancel the subscription. In cases like this, shipments may continue according to the active subscription on file. We also send a confirmation email a few days before each order is processed so any changes or cancellations can be made in time.
That said, we are happy that our team was able to resolve this for you and ensure the subscription has now been properly addressed.
We truly appreciate you bringing this to our attention, and we’re sorry for the inconvenience this has caused due to the change of address. If you need any further assistance or would like us to review anything else related to your account, please don’t hesitate to reach out to us at customerservice@l-nutra.com or call us at +1 (888) 926-5370. We’re here to help.
Bad website
Product good, I gave it 3 stars because the website sucks, pain to get on then once on, account setting does not give you the info you need same with subscriptions, sending me a subscription when it says I have non and not able to fix it or cancel it
30 kwietnia 2026
Odpowiedź od Prolonlife
Hi Stace,
Thank you for taking the time to share your feedback with us. We’re very glad to hear you find the product good, but we’re truly sorry to hear about the frustration you experienced with the website and account management experience.
We understand how upsetting it can be when subscription details are unclear or when it feels difficult to access or update your account settings. This is not the experience we want for our customers, and we sincerely appreciate you bringing these issues to our attention. Your feedback has been shared with our team as we continue working to improve both the website functionality and the overall user experience.
We also want to reassure you that if there is any active subscription on your account that you would like to review, modify, or cancel, our Customer Service team is here to help and can take care of this for you directly to ensure it is fully resolved.
You can reach us at: Main Prolon Number: +1 (888) 926-5370 or customerservice@l-nutra.com
We truly appreciate your support and patience, and we’re here to make sure your experience moving forward is as smooth as possible.
Please take me off the subscription
Please take me off the subscription. I didn’t approve this and will dispute it with my credit card company if you automatically send me another order. This is my second request.
30 kwietnia 2026
Odpowiedź od Prolonlife
Hi Carole,
Thank you for reaching out, and we’re very sorry for the frustration this has caused. We completely understand your concern.
We understand that it is easy to miss a subscription or overlook renewal details.
We want to confirm that your subscription has been handled and no further orders will be processed. Our team has also taken care of your request to ensure this is fully resolved.
We are happy to have been able to support you and provide the assistance you needed.
If you need any further assistance, please don’t hesitate to contact us at customerservice@l-nutra.com. We’re here to help.
Easy and tasty.
Everything was prepared. Easy to pack for lunch. The bars and olives could be eaten on the run.
21 kwietnia 2026
Odpowiedź od Prolonlife
Hi Judy,
We are happy to receive your feedback.
We’re really glad to hear you found everything well-prepared and easy to take with you, especially the convenience of the bars and olives for on-the-go moments. Making the program simple and practical to fit into daily life is exactly what we aim for.
We truly appreciate your feedback and your support. If you ever need anything or have questions, don’t hesitate to reach out—we’re here for you.
The customer service was great
The customer service was great! understood my dilemma and was able to assist me right away.
27 kwietnia 2026
Odpowiedź od Prolonlife
Hi Raysa,
Thank you so much for sharing this with us.
We’re really glad to hear our Customer Service team was able to understand your situation and help you right away, that’s exactly the experience we aim to provide.
We truly appreciate your feedback and your trust in us. If you ever need anything in the future, don’t hesitate to reach out. We’re here for you.
Great customer service…
Products are great but your customer service personnel is even better. Yessica was extremely helpful, responded to emails right away, was polite and knowledgeable. She went the extra mile!
29 kwietnia 2026
Opinia niezależna
Odpowiedź od Prolonlife
Hi Ibis,
Thank you so much for sharing this wonderful feedback.
We’re truly glad to hear you’ve been enjoying the products, and even more so that your experience with our Customer Service team stood out in such a positive way. It’s great to know Yessica was able to support you promptly, professionally, and with the care you deserved, going the extra mile is exactly what we strive for.
We’ll be sure to pass along your kind words to her, it will mean a lot.
We really appreciate your support and trust. If you ever need anything else, don’t hesitate to reach out. We’re here for you.
Odpowiedź od Prolonlife
Hi Rita,
Thank you for taking the time to share your feedback with us.
We truly value all feedback, as it helps us continue improving both our program and the support we provide to our customers. If there is anything in particular you would like us to address or if you have any questions about your experience, please don’t hesitate to reach out to us at customerservice@l-nutra.com.
We’re here to help.
They explain why this is good for you
They explain why this is good for you, offering research to back it up and how it is safe for most people.
However, when ordering it’s not completely clear what the differences (items, choice of flavors and total cost) in the 5-day fasts are.
27 kwietnia 2026
Odpowiedź od Prolonlife
Hi Holmurk,
Thank you for sharing your feedback with us. We’re very happy to hear that you appreciated the educational information and research behind the program, as our goal is always to help our customers feel informed, safe, and supported throughout their journey.
At the same time, we completely understand how the ordering process and differences between the 5-day fasting options, including flavors, included items, and pricing, may have felt unclear or confusing. We truly appreciate you bringing this to our attention, as feedback like this helps us continue improving the customer experience and making our offerings easier to understand.
Please know that our Customer Service team is always more than happy to support and guide you through the different program options to help you find the best fit for your goals and preferences.
Our Customer Service Team has already reached out to you directly via email from customerservice@l-nutra.com to help address and clarify your concerns and work with you toward a resolution.
Your satisfaction is very important to us, and we are dedicated to making your experience as smooth and positive as possible.
We look forward to your response and the opportunity to support you further.
I have used Prolon FMD twice now and…
I have used Prolon FMD twice now and loved it!! I can't wait to try the NexGen box!! I love the idea of the soup being pre-made and eating it hot or cold 😎 It will be so convenient for work 🙂
I am especially looking forward to this round. Just found out I am pre-diabetic, and I want to curb my cravings to sugar.
27 kwietnia 2026
Odpowiedź od Prolonlife
Hi Lori,
Thank you so much for sharing this with us.
We’re really glad to hear you’ve enjoyed your Prolon FMD experiences and that you’re excited to try the Next Gen box, it’s great to know the convenience of the ready-to-eat soups is going to fit well into your work routine.
We also appreciate you sharing what you’re currently focusing on with your health. Many people choose to incorporate Prolon as part of a broader lifestyle approach, and it’s encouraging to hear you’re feeling motivated going into this next round.
We’re grateful to have you with us and truly appreciate your trust and enthusiasm. If you ever have any questions or need support along the way, don’t hesitate to reach out. We’re here for you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.