I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... Zobacz więcej
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I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... Zobacz więcej
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Dog bath arrived very quickly. It is excellent quality and relatively easy to assemble. The only small negative is the plug, water gradually seeps out, so I think we will need to find a replacement. T... Zobacz więcej
Reakcja na opinię
4,6
Doskonała
129 recenzji
Zaprasza klientów do wystawiania recenzji
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Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Great quality and very responsive
I ordered a grooming bar for my tricky to groom dog. It arrived very quickly and was really well made. The problem was that my dog was too big for it. This was all on me as the dimensions were clearly given. I contacted the company who replied really promptly and gave me clear instructions about how to return the item. I did this and have received a refund. The quality of the grooming bar looked great. I really can’t fault this company
15 sierpnia 2023
Odpowiedź od progrooming.co.uk
Hi Joanne
Thank you for your 5* review.
I am sorry to hear your dog did not fit the grooming arm.
It is always great to hear the customer service team processed the return quickly and efficiently for you.
Please let us know if we can assist you in the future.
Take care and best wishes
Pro Grooming
This was my first time using them when…
This was my first time using them when my drier broke and needed a quick replacement, 18 hours after ordering it came! Fantastic service and a great drier ,many thanks!
25 sierpnia 2023
Opinia niezależna
Odpowiedź od progrooming.co.uk
Hi Melanie
Thank you for your 5* review, it is greatly appreciated.
If you need any assistance in the future, please do not hesitate to contact us.
Best Wishes
Pro Grooming.
Excellent service
3 sierpnia 2023
Odpowiedź od progrooming.co.uk
Hi Eleanor,
Thank you for purchasing your stand dryer from us. We are happy to hear you have been pleased with the service received.
Please let us know if we can be of any further assistance in the future.
Best wishes
Pro Grooming
Fast service
2 sierpnia 2023
Odpowiedź od progrooming.co.uk
Hi Sharron
Thank you for purchasing the Pedigroom Stand dryer from us.
We are pleased to hear DPD delivered your order quickly for you.
Thanks for taking the time to leave us feedback as it helps new customers make their decision before placing an order.
If you need any assistance in the future please contact us, we are happy to assist you.
Take Care
Pro Grooming
The electric grooming table i bought…
The electric grooming table i bought was really good quality and great value for money. It's quiet and smooth wish I had bought one years ago. Pro groomers were very efficient and kept me up to date re delivery which was very quick. I have already recommended this company to my friends and would definitely buy from them in the future.
30 lipca 2023
Odpowiedź od progrooming.co.uk
Hi Kristina
Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, we are delighted to have happy customers.
I am pleased to hear the electric grooming table meets your expectations.
Thank you for kindly recommending us to your friends.
Take care and best wishes
Pro grooming.
dog grooming bag
Unclear picture on the internet to see inside the bag. material of poor quality. Bag not as expected. delivery time stated 1-2 days in actual fact it was 4 days.
30 lipca 2023
Happy customer
Easy to order good product and arrived soon after ordering. No problems and great service.
19 lipca 2023
Odpowiedź od progrooming.co.uk
Hi Linda
Thanks for ordering the clipper from us.
It is great to hear your order arrived quickly too.
Our customer service team are happy to help in the future should you need anything.
Best wishes
Pro Grooming
Odpowiedź od progrooming.co.uk
Good afternoon,
Thank you for taking the time to leave us a 5* review.
Best wishes
Pro Grooming
Quick delivery and and on time and…
Quick delivery and and on time and product as expected
17 lipca 2023
Odpowiedź od progrooming.co.uk
Hi Michelle
Thank you for your recent purchase of the pet dryer.
It is always great that our customers take the time to review our business as it helps any new customers, before making their first purchase.
Best Wishes
Pro Grooming
Odpowiedź od progrooming.co.uk
Hi Mr Powell
Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, delighted to have happy customers.
Best wishes
Pro Grooming
Odpowiedź od progrooming.co.uk
Hi Natasha
Thank you kindly for leaving us a positive review, thank you for being one of our valued customers.
We look forward to doing business with you again in the future.
Take care and best wishes
Pro Grooming
Grooming Table
Really pleased with this grooming table. Arrived quickly and well packed. Great customer service, would highly recommend and look forward to doing business with them again.
2 lipca 2023
Odpowiedź od progrooming.co.uk
Hi Julie
Thank you kindly for your 5* review.
I can see you have placed another order with us and we have shipped your order today too.
Thanks again for choosing Pro Grooming.
Best wishes
Pro Grooming
The table arrived promptly.
9 lipca 2023
Odpowiedź od progrooming.co.uk
Hi Marion
Thank you for the excellent feedback.
Good to hear your table arrived safely and promptly too.
Best wishes
Pro Grooming
Great Service
Kept in touch re delivery, even though I submitted my contact number incorrectly! One of the few companies who are proactive, not receive.
2 lipca 2023
Odpowiedź od progrooming.co.uk
Hi Melanie
Thank you taking the time to leave us positive feedback.
We do try our very best to ensure our customers receive their goods and a smooth, hassle free delivery procedure.
We look forward to you shopping with us again in the future.
Best Wishes
Pro Grooming
Great service
Great service, fast delivery, packaged well. My fault I wish I had bought a little bit bigger table
26 czerwca 2023
Odpowiedź od progrooming.co.uk
Hi Jane,
I am sorry you are not completely satisfied. If the item has not yet been assembled and you have the packaging, we do have a 14 day returns procedure, if you would like to return the item to us?
Thank you for the positive feedback on the service and delivery, it helps other customers prior to ordering.
Best wishes
Pro Grooming.
Excellent product and service
20 czerwca 2023
Odpowiedź od progrooming.co.uk
Hi Jane
Thank you for kindly leaving us a great review, it is greatly appreciated that our customers take time out of their busy day to do this.
Take Care and Best Wishes
Pro Grooming
I prefer to shop from independent businesses like Pro-grooming
Pro-grooming offer a good range of products and I prefer to shop from independent and family businesses. Service was great -thanks
13 czerwca 2023
Odpowiedź od progrooming.co.uk
Hi Jo,
Great to hear you like to shop locally, we are a small family run business, aiming to bring all of our customers a varied range of products at competitive prices.
Thank you for taking the time to leave us positive feedback.
Best wishes
Pro Grooming
Fast delivery competitive price
15 czerwca 2023
Odpowiedź od progrooming.co.uk
Hello James
Thank you for the excellent review.
We look forward to doing business with you in the future.
Best wishes
Pro Grooming
I would have preferred a exchange…
I would have preferred a exchange instead of a refund but did not get a response from the company , if a exchange was not possible due to not having the item l needed that’s fine but know communication .
4 czerwca 2023
Odpowiedź od progrooming.co.uk
Hi Kathryn
Thank you for your feedback.
Unfortunately we have received a cyber attack and had no way of contacting customers.
Rather than waiting the best part of a week, we have processed any returns through as refunds rather than making our customers wait any longer.
Apologies for the inconvenience this may have caused you.
Please email us and a member o f the team will be happy to discuss any queries on products with you and assist you further.
Best wishes
Pro grooming
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