progrooming.co.uk Recenzje 129

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Dog bath arrived very quickly. It is excellent quality and relatively easy to assemble. The only small negative is the plug, water gradually seeps out, so I think we will need to find a replacement. T... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Elite blaster dryer

Although I did not speak to a person, I ordered on-line, the process was easy. The item was delivered well packaged and safe. Delivery was swift. The item itself is excellent. As a criticism the plastic feels flimsy, but any firmer or thicker then the item would be heavier so a trade off. All in all I am satisfied the the blaster dryer.

15 stycznia 2024
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Odpowiedź od progrooming.co.uk

Hi Suzie

Thank you for taking the time to leave us a 5* review. Our customer feedback is valuable to us.

Best wishes
Pro Grooming

Oceniono na 5 z 5

Great to deal with.

Really helpful. Courier was delayed in bad weather. Replacement sent out immediately and lost one was tracked down and returned.

11 stycznia 2024
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Odpowiedź od progrooming.co.uk

Hi Libby

Thank you for taking the time to leave us 5* feedback. Apologies once again for the delay you experienced with the courier service, that bad bout of snow took everyone with surprise.

Your feedback is valuable to us, therefore we appreciate you taking the time out of your day to do this.

Best wishes
Pro Grooming

Oceniono na 5 z 5

Excellent easy to navigate website

Excellent easy to navigate website, good prices for reliable products and prompt delivery.

19 grudnia 2023
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Odpowiedź od progrooming.co.uk

Hi Wendy

Thank you for taking the time to leave us a 5* review, your feedback is very valuable to us.
We look forward to seeing you shop with us again soon.

Best wishes
Pro Grooming

Oceniono na 5 z 5

Replacement motor brushes

Ordered replacement motor brushes which arrived on time and now fitted to the dryer. Great service

11 stycznia 2024
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Odpowiedź od progrooming.co.uk

Hi

Thank you for ordering the replacement carbon brushes.

Regular servicing and maintenance of your dryer will ensure you receive maximum efficiency on the dryer.

Thanks for ordering with Pro Grooming

Best wishes
Pro Grooming

Oceniono na 5 z 5

Very pleased with my purchase

Very pleased with my purchase, exactly as described and delivered quickly too. Highly recommended

2 stycznia 2024
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Odpowiedź od progrooming.co.uk

Hi Mrs Worrall

Thank you for leaving us positive feedback for your purchase of the grooming arm. Its greatly appreciated that our customers take time from their day to leave us positive feedback, it helps other customers make their decision on ordering.

Best wishes
Pro Grooming

Oceniono na 5 z 5

Perfect product and delivery would…

Perfect product and delivery would recommend

11 grudnia 2023
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Odpowiedź od progrooming.co.uk

Hi Michael

Thank you for leaving us positive feedback. Always good to hear your grooming table was delivered perfectly.

Best wishes

Pro Grooming

Oceniono na 5 z 5

5* Service

Helpful & quick response to my enquiry. Cannot fault the customer service, my order was immediately dealt with, I was kept informed at all stages & received the goods early morning the next day. Excellent service & a fair price. would definitely order from Progrooming again.

30 listopada 2023
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Odpowiedź od progrooming.co.uk

Hi Sandra

Thanks for purchasing your dryer/blaster from Pro Grooming. We appreciate you taking the time to leave us a positive review.

We look forward to doing business with you again in the future.

Kind regards
Pro Grooming.

Oceniono na 5 z 5

Good communication

Good communication, speedy service, very pleased with my order. Thank you.

29 listopada 2023
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Odpowiedź od progrooming.co.uk

Hi Jenny

Thanks you for your Trust Pilot review. It really helps our business when new potential customers visit before purchasing with Pro Grooming.

Glad to hear you're pleased with your order.

Best Wishes Pro Grooming

Oceniono na 2 z 5

Not very responsive.

I emailed 3 working days ago to arrange a return and still not heard back. I called today too but no answer. The answer message said you respond to emails within one working day.
Delivery was all good, just need to return as the trimmer doesn’t do what I need it too.

27 listopada 2023
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Odpowiedź od progrooming.co.uk

Hello Miss Mackay,

Apologies your email has not been replied to, your email had gone in to the spam folder, I have replied to your email just now with the returns address.

Apologies once again.

Best wishes
Pro Grooming

Oceniono na 4 z 5

Quality product (except the plug!)

Dog bath arrived very quickly. It is excellent quality and relatively easy to assemble. The only small negative is the plug, water gradually seeps out, so I think we will need to find a replacement. The bath can accommodate two working cocker spaniels together and they are happy to go up the ramp and straight in!

3 listopada 2023
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Odpowiedź od progrooming.co.uk

Hi Sarah

Thanks for your honest review.

I have just checked which item your review relates to and I just wanted to check you have the the plug inserted correctly, the screw needs to be removed from the middle of the plug hole/drain and the top part lays flat in the bath hole and the pipe screws in from underneath the bath.
If you would like to email me on info@progrooming.co.uk we can send the image over to explain this better.

Best Wishes
Pro Grooming

Oceniono na 5 z 5

Great service

Great service, very fast delivery, very pleased with my purchase

9 października 2023
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Odpowiedź od progrooming.co.uk

Hi Sandra

Thank you for taking the time to leave us a positive review.

It really does help our business, thank you once again.

Kind regards
Pro Grooming

Oceniono na 5 z 5

I spoke to an actual person who could…

I spoke to an actual person who could not have been more helpful. Good advice and very quick delivery. Great product. We bought 2 grooming tables and are really happy with them.

6 października 2023
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Odpowiedź od progrooming.co.uk

Hi Tracy

Thank you for the 5* positive review. It is great to hear you contacted us by telephone and the customer service team assisted you.

We would love to see images if you can kindly email us some in for our social media pages.

Take care and best wishes

Pro Grooming

Oceniono na 5 z 5
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Odpowiedź od progrooming.co.uk

Hi Hayley,

Thank you for kindly taking the time to review us here on Trust Pilot.

I am pleased to hear you are satisfied overall with the customer service.

You know where we are should you need anything in the future.

Take care and best wishes.

Pro Grooming

Oceniono na 5 z 5

Spare part for my grooming table…

Spare part for my grooming table delivered quickly.

4 października 2023
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Odpowiedź od progrooming.co.uk

Hi Lisa

Thank you for taking the time to leave us a positive review.

Take care and best wishes.

Pro Grooming

Oceniono na 5 z 5

Drier needed ASAP!

I was in desperate need of a replacement drier after mine went wrong. Found a replacement for a great price to tie me over until mine is fixed.
Quick delivery and great price.
Would recommend.

3 października 2023
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Odpowiedź od progrooming.co.uk

Hi Mrs Allen

Thanks for your positive feedback.

Thank you for choosing Pro Grooming for your pet grooming products.

Take care

Pro Grooming

Oceniono na 5 z 5

Good description of the product online

Good description of the product online. Well packed and on time delivery. I'm well pleased.

22 września 2023
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Odpowiedź od progrooming.co.uk

Hi Christine

Thanks for taking the time to leave us a positive review.

Great to hear you are please with your stand dryer too.

Thanks for ordering with Pro Grooming.

Kind regards
Pro Grooming

Oceniono na 5 z 5

Great

Simple order procedure. Quick delivery. Good price and quality product. Very happy

20 września 2023
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Odpowiedź od progrooming.co.uk

Hi Gillian,

Thanks for your review.

It is great to hear your delivery was quick and you are pleased with your grooming table.

Thanks for taking the time out of your day to leave us a review.

Best wishes
Pro Grooming

Oceniono na 5 z 5

Great online customer service.

Great online customer service.
Stupidly ordered incorrect part but reordered correct one with assistance from CS advisor and returned incorrect one, refund issued same day as correct part arrived.
Amazing

19 września 2023
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Odpowiedź od progrooming.co.uk

Hello Jo

Thanks for taking the time to review Pro Grooming. Its great to hear your order went smoothly and the customer service advisor assisted you in ordering the correct part you required.

Take care and best wishes

Pro Grooming

Oceniono na 5 z 5

Very quick delivery

Very quick delivery. Haven't tried the clippers yet, but they look great

15 września 2023
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Odpowiedź od progrooming.co.uk

Hi Philippa

Thanks for the 5* review, its greatly appreciated.

Best wishes

Pro Grooming

Oceniono na 5 z 5

Great service

Great service and quick delivery

3 września 2023
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Odpowiedź od progrooming.co.uk

Hi Jacqueline

Thank you for your continued business.

I can see your email enquiry was answered efficiently to enable you to place your order.

Best wishes
Pro Grooming

Doświadczenie Trustpilot

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Dowiedz się więcej o innych rodzajach recenzji.

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Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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