probikekit.ca Recenzje 3276

Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

Reakcja na opinię

Oceniono na 1 z 5

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Quick & easy

Quick & easy. Thank you

23 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Oceniono na 3 z 5

Informations about delivery and customs…

Informations about delivery and customs fées not si transparent for international clients like me.

22 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Oceniono na 1 z 5

Borderline fraudulent

Borderline fraudulent. This website poses as a .ca, but does not actually operate and/or ship from Canada. Stuck with huge duty fees, it would have been both less expensive and more convenient to purchase from a local business. On top of that, I paid extra for expedited 2 day shipping, which I've been notified will be delivered well outside of the window I paid for. Shame because the website has a solid selection of items, they're just not being fully and immediately transparent about their business which turns into a major issue as a consumer.

Edit: Liam, it has not been resolved. Taylor had the nerve to tell me that I should have done my due diligence, and did absolutely NOTHING to make the situation right. This clearly shows how little you actually care about your customers, and I am absolutely appalled with the level of customer service that I've received from your business.

21 marca 2023
Opinia niezależna
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello MG, 

Thank you for your review. 

I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations.

Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team. 

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist. 

Kind regards,
Liam

Oceniono na 4 z 5

Continue to be satisfied with PBK service.

Quality products at a reasonable price!

22 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Oceniono na 5 z 5

Easy to do

Easy to do. Details were straight forward.

22 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Oceniono na 3 z 5

Frustrating frequecy of e-mail "offers"…

Frustrating frequecy of e-mail "offers" and reminders "you left something in your cart". Limited selection. Good prices but excessive shipping rates. Waited for a 15% off offer just to cut down the shipping cost.

22 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Oceniono na 5 z 5

10% rebate BACKCA was not credited

10% rebate BACKCA was not credited

And the day after a Customer Relations Executive emailed me that he accorded the 10% credit

Probike just gave me the proof they are serious about their customer satisfaction and responsive

22 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello Hugues,

Thank you for taking the time to leave your review.

I am sorry that you have had this discount issue, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Oceniono na 5 z 5

Great inventory!!

Great inventory!!! Recommend this site

19 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 4 z 5

Fast and easy

19 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Oceniono na 5 z 5

The best prices on top quality…

The best prices on top quality components. Awesome customer service, keep up the good work guys !

18 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Great price

Great price. I wish they had more tires sizes but it's ok. Oversea delivery options could be better (e.g. free when spending a certain amount) . Package arrived fast nonetheless.

12 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Great price and Easy to ordre

Good Price and easy to process the order

16 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Great prices

Great price prices, fast shipping.

15 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Fulfillment and shipping is always quick with no surprises.

ProbikeKit are very professional. Fulfillment and shipping is always quick with no surprises. Lots of great surprise sales all year long!

18 sierpnia 2022
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Great prices and fast delivery

Great prices and fast delivery. I live in Canada and the prices even including shipping is lower than my bike store down the road!

14 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 1 z 5

Never buy probikekit

I baught 5 tires, all in stock. They shipped me one and charge full shipping price….. and told me when restock will ship the 4 missings…. What a way to do business….

14 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review.

I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Thanks,

Sam

Oceniono na 5 z 5
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 1 z 5

Tried to cancel an error order right…

Tried to cancel an error order right after placing it, but was ignored and shipped the parts anyway. Now I have to deal with the return process

13 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello Chong, 

Thank you for your review. 

I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations.

Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team. 

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist. 

Kind regards,
Liam

Oceniono na 5 z 5

Easy to deal with

Easy to deal with - great prices and delivery has never been an issue (despite it coming from overseas)

13 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 3 z 5

Decent Collection, but Shipping Costs

Nice website with large collection. One problem is no matter how many items you buy, the shipping is never free. I assume because items are actually shipped from the UK.

12 marca 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

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