probikekit.ca Recenzje 3276

Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

Reakcja na opinię

Oceniono na 1 z 5

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great price and super fats delivery

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

2 lutego 2026
Opinia niezależna
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Oceniono na 1 z 5

My order arrived 10 days late

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response. After all the extra fees and delays, buying local would have been cheaper and faster.

3 grudnia 2025
Opinia niezależna
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hi Alva,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue regarding a tax charge and do want to look further into this. Can you please respond to the request sent to you via your TrustPilot account?

Kind Regards,

Stephen

Oceniono na 5 z 5

First time shopper.

First time shopper.
Website easy to navigate
Will rate product at reception

25 kwietnia 2024
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Super easy and great products and…

Super easy and great products and knowledge

14 kwietnia 2024
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Very good deal and lots of jersey…

Very good deal and lots of jersey choices

8 kwietnia 2024
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

My order dispatched the same day

My order dispatched the same day , Probikekit has been a trustworthy , dependable source of cycling gear with the best prices .

7 kwietnia 2024
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 1 z 5

Worst seevice

Worst seevice, they make it harder for you. Also liars they are not canadian uk based

22 maja 2023
Opinia niezależna
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hi KU.

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind Regards,

Stephen

Oceniono na 5 z 5

Easy to navigate website

Easy to navigate website. Great deal on sale item. Hopefully it arrives on time.

21 stycznia 2024
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 3 z 5

Great products and ease of shopping

Great products and ease of shopping, just the shipping is the killer.

19 stycznia 2024
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Oceniono na 5 z 5
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 4 z 5

Prices and good brands.

28 listopada 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Oceniono na 4 z 5

All good

All good, except a free shipping option would have been nice.

24 listopada 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Oceniono na 4 z 5

Excellent customer service.

30 października 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Oceniono na 1 z 5

Beware canadian buyers

Beware canadian buyers:
1. Not a canadian website despite the .ca designation
2. Lack/Misleading information about sales taxes and
import duties
3. Subject to costly return transportation charges and
restocking fees.
4. Tremendous hidden fees as per my recent
purchase:
$210.99 Original purchase price of item
$31.60 Mysterious surcharge originally thought to
be Canadian Sales taxes (edit: According to
a representative of PBK,
UK taxes is applied prior to export)
$ 29.99 DHL express delivery
(stated)
$ 49.87 Import duties
$ 49.96 Canadian Sales taxes
$ 18.38 DHL Import clearance fee
$ 389.79 Transaction Total

Based on my experience, and despite the ''rave'' reviews and the presumed customer support attention showed here, I do not recommend at this point doing business with this international website unless they adopt more transparent business practices in line with comparable competitors (Chain reaction, BikeINN, Merlin, Skatepro, etc.)

24 października 2023
Opinia niezależna
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hi NL,

Thank you for taking the time to leave a review.

We are sorry to hear your recent experience with us hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?

We do want to look further into this matter.

Kind Regards,

Stephen

Oceniono na 5 z 5
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Great prices and shipping is usually…

Great prices and shipping is usually quick.

15 października 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Oceniono na 5 z 5

Easy to navigate

Easy to navigate
I have ordered before from the site and has been very good
I was surprised with the shipping cost
I don’t remembered that I paid for shipping the last time I use it

16 września 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Oceniono na 1 z 5
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello Erik,

Thank you for leaving your review.

I am sorry to hear your order was cancelled.  I have investigated this and sent you an email via your order.  

Please can I ask that you check your email account at your convenience to receive my message.

Regards,
Claire

Oceniono na 4 z 5

Have always found good prices at PBK.

Have always found good prices at PBK.
I noticed the selection has declined, however. I hope you are not closing down. That would be a shame.
Thanks for the good deals so far.
Good luck.

13 września 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Oceniono na 3 z 5

ETA of Delivery

I've had no indication of the ETA for my order.

6 września 2023
Logo probikekit.ca

Odpowiedź od probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

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