Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... Zobacz więcej
Reakcja na opinię
I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... Zobacz więcej
Reakcja na opinię
I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... Zobacz więcej
Reakcja na opinię
4,0
Dobra
3 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Have been waiting over 5 weeks for my…
Have been waiting over 5 weeks for my order. Never got a tracking number. Emailed and got no reply. Next step is a chargeback with my credit card company.
Edit: the company has responded and confirmed my order was lost in the mail, and has processed a full refund (thank you). Changing my rating from 1 star to 3 star. Had they responded to my initial email 2 weeks ago, and had their automated email at the time of shipping actually provided a tracking number (the tracking link just took me to their website without providing a tracking number) , I likely would have given a 4 or 5 star review.
15 stycznia 2023
Odpowiedź od probikekit.ca
Hello Kim,
Thank you for taking the time to leave your review.
I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Why shipping fees
Why shipping fees? Why am I forces a $20 shipping fee???
Why no free shipping option any more???
Very disappointed since I did not need a quick shipment?
15 stycznia 2023
Odpowiedź od probikekit.ca
Hello Luc,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Little experience shopping online
This website was relatively intuitive. However I had difficulty filling my cart with the quantity of the tyres I wished to order. That confusion led to my first order of only 4 tyres instead of 8. So I have to place a 2nd order which will result in duplicate shipping charge. Chalk this mistake up to my inexperience with online shopping ☹️
14 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great prices
Great prices. Love PBK. Just didn’t have some tire sizes and brands that I was looking for.
14 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Seamless ordring process
13 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy and fast!
12 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The price and value of your products…
The price and value of your products are very competitive with other suppliers.
The Delivery considering the Travel Distance is very good.
The Updates are welcome and keep me informed should there be something specific I am looking for.
Thank You.
11 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
It’s always a 5 star for probikekit…
It’s always a 5 star for probikekit whenever I purchase cycling stuff but this time I’ll just give it a 4. The reason why is that one of my order still awaiting for a stocks but most probably that item might be refunded to me. I’d never had any issues with my orders before and in this case if there’s no more or a very limited number of any items it should be out of the website so it won’t cause any disappointment for all your customers.
10 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
I haven't received my order
I haven't received my order, so a little early for a full review.
The ordering experience was fine,
however I do usually choose a site that
offers a definite on the stock being available and ready to ship
6 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I have shopped for 3-5 years with pro…
I have shopped for 3-5 years with pro bike kit. Usually always had a good experience. I am not sure how the free shipping works , it seems like it is a separate company or organization. I don’t like to give my information to to many company’s or groups so that addition to your web is nothing more than a pain…
8 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Simple website and processes.
8 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Massive hidden taxes and duties
I had chosen the Canadian site for purchase. When items arrived, I was slapped with a massive tax and duty bill. There was no indication on the website or throughout the purchase process that this would happen. This is very misleading and I will never purchase an item from this site again.
28 grudnia 2022
Odpowiedź od probikekit.ca
Hello Harold,
Thank you for taking the time to leave your review.
I am so sorry to hear of the confusion you have faced at checkout. I have sent a message via your account, to assist you further with this matter.
Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Clean and simple
4 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Quick
Quick, easy. Just too many promotional things offered…(first time ordering so I was skeptical.)
3 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
I got a good price on bike tires ty
I got a good price on bike tires ty. Shipping a bit high but is ok. Gallivan
1 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Good deal on a twin pack of tires
Good deal on a twin pack of tires. A little unsure as to delivery to Canada. As mailing address is a P.O.Box. Forced to enter the box # twice to have shipping address accepted.
2 stycznia 2023
Odpowiedź od probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Odpowiedź od probikekit.ca
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Adding Probikekit to my shortlist!
Great prices and super easy checkout plus they planted a tree in my name. Moving to the short list!
30 grudnia 2022
Odpowiedź od probikekit.ca
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.