Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Zobacz więcej
Reakcja na opinię
I personally have been dealing with Proactive for the last 6 years, I can honestly say they are the very best, the people, level of service, they have never let us down on delivery, everybody is... Zobacz więcej
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Thank you to driver, Tom and the very helpful lady (sorry I didn’t get your name) at Wilson Road Depot. You both went above and beyond to ensure some Solar Window film arrived at a high school on a ho... Zobacz więcej
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We’ve used Proactive Despatch for a long time, and they never miss a beat. The staff are friendly, communication is spot on, and they handle urgent bookings with complete ease. Their reliability makes... Zobacz więcej
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Proactive Despatch Champions of Customer Service At Proactive Despatch, we view ourselves as a customer service business first and courier company second. If we get the service right everything else falls into place. We want to challenge the image of the courier industry and have a positive effect on peoples experiences using same day courier services. At Proactive Despatch we provide; 1. Proactive Communication - Honest and accurate communication is at the heart of everything we do. We will keep you informed every step of the way so that you can keep your customer/engineers onwardly informed. We aim to provide you piece of mind that your deliveries are being looked after and if there is any issue we will let you know immediately. 2. Quick Response - We understand that your world moves at a fast pace. We work extremely hard to be able to offer collection within 60 mins. 3. Great Availability - We have access to a large fleet of Transits and Small vans spread across the North West and Midlands. 4. Professional Couriers - We go to great lengths to ensure we work with only the best, most professional couriers who will represent us and you in the absolute best light in front of your customer. 6. Delivery Notification - To give you piece of mind and free up your head space, we will email you a notification of the delivery time and recipient signature. Our courier will obtain signatures, times and description of goods at both collection and delivery on a POD note which is available to you on request for up to 2 years. 7. Competitive Rates - You will have the benefit of competitive rates without compromising our high standard of service.
Foundry House, Waterside Lane, WA8 8UD, Widnes, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The team were so helpful from start to finish, enabling a smooth process and rapid delivery of urgent goods the same day. Would 100% recommend for an efficient and friendly service!

Odpowiedź od Proactive Despatch
Shannon and team provide outstanding service day in and day out. Within the business i work within, we call out to Proactive daily to help us get hardware to our customer and they have never let us down. Their customer service is truly outstanding exceptional. Thank you guys and keep up the amazing work!

Odpowiedź od Proactive Despatch
Proactive offer an excellent dedicated courier service. Always helpful, friendly, driver on time for collection and delivery and rates very competitive. We have used Proactive for many years now and would not consider another carrier even though we do get many contacting us. Highly recommended - best in business.

Odpowiedź od Proactive Despatch
really good service , never once had a problem and i use proactive quite a bit , POD are sent straight away on time all the time , the people who i deal with on the phone or email are always happy to assist and like i say never once had a problem at all

Odpowiedź od Proactive Despatch
we do not use same day couriers often, but when we do Proactive are top of the list. always polite, nothing is too much. always deliver on what they say. prices are are always competitive. cannot praise them enough.

Odpowiedź od Proactive Despatch
Excellent service as always from pro-active despatch, they have never let me down and are a pleasure to deal with.
Highly recommend their services.

Odpowiedź od Proactive Despatch
Pleasure to deal with these guys. Shannon was so helpful & professional.
Would always be my first call for courier services.
Cheers

Odpowiedź od Proactive Despatch
Top service. Difficult delivery handled very well. Little input from me needed.

Odpowiedź od Proactive Despatch
I have been using Proactive Despatch for over a year, I am by far not one of there biggest customers, but judging by the way I am treated by the staff, you would think I was spending millions with them! They have never let me down, the service is exceptional. I require a bespoke service, and not only do they go above and beyond, they do it with professionalism, courtesy and a good natured attitude. Rare traits in this day and age. Thank you Proactive Despatch for all your hard work!
We have been working with Proactive for about ten
years, they are so consistent, super friendly and
professional staff, and more important for us they
collect and deliver as we require and never let us down.

Odpowiedź od Proactive Despatch
Customer Service is responsive, friendly and quick and the process is simple and streamlined Same day is always available within reason. The communication is excellent and if there is a delay on the offload at site we are updated. The deliveries being signed for help us to track them in case of queries. I can highly recommend and if I could give more than 5 stars I would

Odpowiedź od Proactive Despatch
Great service from start to finish. I was updated on collection and drop off in real time. Service was excellent.

Odpowiedź od Proactive Despatch
Made a tentative enquiry about driving for Proactive Dispatch and Glyn could not have been more helpful in giving his time and knowledge even though I was not in a position to be available to work. All
This was done with a good debs of humour. Glynn showed how this company deserves the title “Champions of Customer Service” really impressed
Drivers view...
As a ex courier driver I'm writing this review.
I worked for proactive a couple of times (before getting out of the game).
For any driver who wants a professional company, with friendly staff who have no bother with sorting any complaints and complications out if you on a collection/delivery, the give these guys a go.
The service they give to customers is second to none, very professional company.
If anything goes wrong with the job I'm now in, I'd have no qualms about returning to pro active.
1st class service and competitive pricing every time
I've been using for a number of years now and I've never been let down.

Odpowiedź od Proactive Despatch
Proactive are my go to same day courier! The staff are helpful, understanding and very informative.
The turn around on delivery/service is unmatched. If you need a same day courier don't look elsewhere!

Odpowiedź od Proactive Despatch
Excellent company would highly recommend for any business small, medium or large looking for a fast responsive reliable transport company and always with a friendly voice at the other end of the phone.
The Main Engineering & Maintenance Team

Odpowiedź od Proactive Despatch
Pro Active just tick every box they are very competitive cost wise, respond very quickly to e-mails requesting deliveries the drivers turn up when they should and you receive e-mails notifying you they have arrived, when they have collected the good and left, when they arrive at the destination and finally when when the goods have been delivered and signed for.
Overall consistently excellence service
Needed a delivery Friday AM and a collection. Booked for 8am collection but a family drama occured overnight meaning a 7:45am was the latest I could afford to wait. Emailed them at 6am, got a reply and a 7:44am collection. Great service, considerate and a keeper for me! Informed by email at each stage of the day.

Odpowiedź od Proactive Despatch
Had a tight deadline for delivery to meet and the team were amazing in both organising and administering the delivery request. Shannon in particular was both professional and efficient in her communications with us at al times...I would highly recommend

Odpowiedź od Proactive Despatch
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