Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... Zobacz więcej
Reakcja na opinię
Pro Tek Flooring LTD provided an outstanding experience from start to finish (order #36210). Their communication was timely and professional throughout, and the samples were delivered impressively pr... Zobacz więcej
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Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick three days. I'm a diy e... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Dane kontaktowe
Unit 3 Redlands Moorhouse , TN16 2ET , Kent , Zjednoczone Królestwo
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4,7
Doskonała
279 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Product really good company to deal with highly recommend
Very pleased with prompt response and delivery, shall defiantly place an order when Iv decided on which finish.
10 października 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Graham
We are glad that everything has gone smoothly for you thus far.
Please do not hesitate to contact us if you need any assistance when placing your order or if you need any additional information on any of our products.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
There flooring is amazing
There flooring is amazing, the quality is out standing, just a bit out of my price range, which is pitty, if you can afford there flooring there is nothing else compares to there quality
29 września 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Hugh
Thank you for taking the time to leave us a review
We do try and be as competitive as possible with our pricing.
With us being a dedicated site for Click Vinyl flooring we have spent countless years researching the products that we offer ensuring they are of the ighest quality and superior to other comparisons on the Market
Please let me know fi you require any assistance and take a look for any offers that we may be doing in the future
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Top Product
Quick delivery,although expensive, 50 pounds. Great quality product and easy to lay with same colour accessories which enhances the rooms. As usual making sure you read the fitting instructions is a must, especially the subfloor condition. A very good product.
24 września 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Glen
Thank you for the 5*
We are glad that you made note of the preperation that was required and that you love the product.
It is a shame that we have to charge what we do in terms of delivery however this is only to cover the costs
We have noticed in recent years due to the current climate that the cost for deliveries across the UK has risen
We do offer free delivery over £500 PRE VAT and i hope that everything went smoothly
We would love to see images of the finished article if you would be happy to send them to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Looks fantastic
Looks fantastic. Our builder loves it, he says it's a great quality and easy to fit compared to others he's fitted! We love it.
23 września 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Shelley
Thank you for taking the time to leave us such a great review !
We are so glad that yourself and the builder loved the product and look forward to more orders in the future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Impressed with the samples
I ordered 3 samples on the Sunday evening and they had arrived by the Tuesday. I ordered one from the value range and two from Editions. The Edditions samples feel really great quality and they have a true wood feel to them. The insulation feels of great quality too. I have also tried scratching the sample with a belt buckle and there were no marks left. I have left the plan in water from 6.30pm to 11.30am and there is no change whatsoever to the feel or quality. So far, I am very impressed. We will probably get this LVT so I will put another review when we have received them. So far, so good!
Update: 31/03/2026
I haven't been able to write a review about purchasing the items because our property purchase fell through. When I eventually get a chance to buy this flooring, I will put a review on here. I just wanted to make it clear that my lack of second review is not because it was terrible.
23 września 2025
Opinia niezależna
Odpowiedź od Pro Tek Flooring LTD
Hi Jackie
Thank you for taking the time to leave such a detailed review
We pride ourselves on offering such a good product and i am really happy that you tested everything to ensure you were happy before going ahead.
If you have any questions or need any extra help please do not hesitate to email us on info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great service and good quality durable…
Great service and good quality durable flooring. Simple to lay, looks super.
18 sierpnia 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Kathryn
Thank you for the kind words
We are really happy that you are happy with everything.
We cant wait to see you again in the future for your next project
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick delivery, great service
Quick delivery, a pack was slightly damaged during transport but a replacement was sent out the very next day. Fantastic service.
11 września 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Lisa
Thank you for leaving us a 5* Review
We really appreciate all the feedback
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Odpowiedź od Pro Tek Flooring LTD
Hi Mr Roberts
We are gla that you had a great expereience and the samples arrived quickly
We would love to turn the 2* review into a 5* review and would love to know what we can do for you to acheive that
If you would like to reach out to me directly i would be more than happy to help
my email is marcus@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
This flooring is easy to lay
This flooring is easy to lay, though I did get someone to do it for me.
Hard wearing, great colour, and looks fantastic.
4 września 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Lin
We are so glad to hear that you are happy with your purchase !
We would love to see some photos of your finsihed project to showcase on the website.
If you are happy to share them with us please send them to info@protekflooring.co.uk with your instagram handle if you have one and we will tag and share.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Odpowiedź od Pro Tek Flooring LTD
Hi Rosie
Thank you for the 5*.
If you need any help in the future please do not hesitate to contact us on the email or number below.
020 3917 5550
Info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Good Knowledgeable Technical Support
Good Customer Service, knowledgeable Technical support and next day sample of flooring sent.
4 września 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Mr Burns
Thank you for taking the time to leave us a great 5* review.
I will be sure to pass the information about you exprience onto the sales and technical support teams.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick response.
Samples arrived quickly and well packaged. Good follow-up without being too pushy.
18 sierpnia 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Susan
Thank you for the 5*
I am happy that the sales team were of assistance to you. We do understand that this desicion can take a while and were more than happy to take the time to assist you in ensuring you make the best choice for you.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Odpowiedź od Pro Tek Flooring LTD
Hi
Thank you for the review
We pride ourselves on the quick turnaround of the samples as well as being able to offer some of the largest flooring samples in the UK
Please let us know if you need any help when ordering your flooring
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Generally a good service with some room to improve
I bought vinyl flooring from Pro Tek to cover the ground floor of my house.
What I liked:
-Pro Tek offers a helpful feature to send samples on request, making it easier to choose the right flooring.
-Ordering was easy, with plenty of information about the range they offer.
-They accept a reasonable amount of leftover material for return, as long as it is undamaged and unopened.
What I didn’t like:
-The company didn’t have my choice in stock. I was assured it would be available by [date X], but it wasn’t, forcing me to choose another product due to the time constraint.
-The refund process was a bit slow and required several reminders from my side.
Overall: A solid, durable product at an affordable price. I’ve had no issues with the vinyl flooring after a year of use.
27 sierpnia 2024
Odpowiedź od Pro Tek Flooring LTD
Hi Martin
Thank you for the review and or going into a full depth explanation of your experience
We are sorry that we didnt acheive the 5* with you , in terms of the date we do try and get this as accurate to the landing date as possible for the prodcut but sometimes due to shipping delays this does become beyond our control.
I am happy that a year down the lne you are still enjoying your flooring and we hope you enjoy many more years
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great product and customer service
Great help and customer service before and after purchase. Great product, the herringbone has been down for nearly a year now in the hall and kitchen diner. Easy to keep clean (follow product guidance for cleaning) and we have a large dog/children - so far it’s great!
15 sierpnia 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Nicola
Thank you for taking the time to leave such a great review
It is nice to see a review from someone who has haid thier flooring laid down for a significant period of time
We hope that you enjoy many more years of the flooring and if you ever decide you need a change in decor you know where we are !
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Medium oak caulking, perfect colour match
Ordered some medium oak caulking and it was delivered as per the tracking information. P&p was a bit sneakily added, the caulking was about £9 and the delivery was £10! My own fault I know but the delivery charge wasn't very noticeable or I'd have chose a lower priced delivery option.
4 sierpnia 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Matt
Thank you for taking the time to leave us a review. I am glad that the product was exactly what you needed and the colour match was great !
I am sorry that you arenot entirely happy with the delivery charge or the way it is displayed. With the delivery charges we only pass on the charge that the courier gives to us however i will take your advice on board and look to make this more noticeable at checkout
Thank you again for taking the time to leave us the review.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples were sent very quickly
Samples were sent very quickly. They look good quality. Haven't made a final decision yet. But thanks for your quick service.
4 sierpnia 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Mr Frew
Thank you you for taking the time to leave us a review , If you need any help once you have made a desicion please give us a call or send us an email and we will be happy to assist you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very quick to respond to my queries and…
Very quick to respond to my queries and samples arrived quickly too. The wide plank luxury vinyl looks really good. Also interested in herringbone. I put the samples in a bucket for two days and the Pro Tek was totally fine (as we're my quick step and evro samples). The chkarndean and Amico glue down version all curled up. On my scratch test the pro Tek was as good as the others. The samples from here and other companies did all scratch, but applied some heat and was able to smooth back down fairly well. Cost is alot less than others but the quality seems right up there to me. Not laid floor yet as still looking at best solution after being flooded by a burst pipe.
31 lipca 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Lindsey
Thank you so much for leaving a great review , We spond a vigorous amount of time in testing our product to ensure that they are of the best quality. We also pride ourselves on offering an incredible product at a great price.
If you need any additional advice on the product or any extra technical information to help you make your desicion i would be happy to help
You can email me direct on marcus@protekflooring.co.uk or call me on 020 3917 5550
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Fantastic customer service and excellent product.
Fantastic customer service. As soon as I placed my order Pro-tek contacted me about delivery and arranged a day that suited me. The quality of the flooring is excellent. Will be using this company again for future purchases.
28 lipca 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Julie
Thank you so much for such a great review !
We are so glad that the whole process was smooth for you and that you love the product
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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