Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... Zobacz więcej
Reakcja na opinię
Pro Tek Flooring LTD provided an outstanding experience from start to finish (order #36210). Their communication was timely and professional throughout, and the samples were delivered impressively pr... Zobacz więcej
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Protek was recommended by my son who has done his living room,hallway and kitchen dining room in herringbone. The quality is first class, from ordering to delivery was a quick three days. I'm a diy e... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Dane kontaktowe
Unit 3 Redlands Moorhouse , TN16 2ET , Kent , Zjednoczone Królestwo
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4,7
Doskonała
279 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cannot fault this company
Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they moved us up in the delivery slot as we had our carpenter waiting unable to proceed without commencing the floor. Really easy to get in contact with and conduct themselves so professionally. Would recommend endlessly and use again.
5 lutego 2026
Opinia niezależna
Odpowiedź od Pro Tek Flooring LTD
Hi Lauren
Thank you for the glowing review
We are glad everything came together and that you can now enjoy your floor.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Odpowiedź od Pro Tek Flooring LTD
Hi Becky
Thank you for the 5* review , we are glad the process was nice and simple
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent product and fast delivery
Excellent product and fast delivery
16 stycznia 2026
Opinia niezależna
Odpowiedź od Pro Tek Flooring LTD
Hi Darren
Thank you for the 5* review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Free samples
Free samples. Delivery prompt.
Seeing the quality and colour in your own home.
3 lutego 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Andrew
Thank you for the review were glad that the samples are a good size so that you can really see the colour in your own home
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Dry lay first to check pattern
Excellent product and easy to fit but I had an issue with pattern . Extrusion marks on the pattern on the planks, I managed used some those for cuts but some of them I couldn’t use at all . I contacted pro tek with photo evidence and they sent out replacement packs straight away.
27 listopada 2025
Opinia niezależna
Odpowiedź od Pro Tek Flooring LTD
Hi Leighton
Thank you for your review , i am glad that the product was what you needed and i am very sorry about the delivery it is unfortunate that the couriers had damaged a pack however i am glad that we managed to sort it all out for you
Please let us know if you need any assistance moving forward
Marcus Kallmeier
Director
Pro Tek Flooring LTD
This product seems to be all i have…
This product seems to be all i have been looking for in a floor for years. I only ordered a sample, but my brother recommended it because his girlfriend got, and she loves. I will be purchasing for my whole flat soon. I'll update this review then.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Pro Tek Flooring LTD
Hi Michael
Thank you for such a Great review. Please let us know if you need any assistance when placing your order and we will be happy to assist you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Odpowiedź od Pro Tek Flooring LTD
Hi Craig
Thank you for the 5*
If you need any assistance please let me know
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Just ordered a sample
Just ordered a sample. Arrived promptly. Sufficient to assess pattern. No follow up hassle.
19 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Andrew
Thank you for the review
If you do need anything we are here to help you :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
fast delivery
26 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Adrienne
Thank you for your 5* review
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Website is easy to navigate
Website is easy to navigate. Plenty of flooring to choose from. Samples ordered arrived quickly.
21 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Maroulla
Thank you for taking the time to leave us this review. We are glad everything was simple to navigate. Lets hope its as simple for you to pick the perfect floor !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples sent very quick seem to be of a…
Samples sent very quick seem to be of a very high quality will be using for whole of downstairs floorplan⁸
19 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Paul
Thank you for the 5*
If you need any help working out sizing or which accessories you require to cover the entire downstairs we would be happy to assist.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pleased with the product..but
Pleased with the product, but disappointed with the delivery. It seems standard practice to be given a delivery time slot these days, but ProTek could only confirm sometime between 09:00-18:00. Would've given 5 star but for the inconvenient delivery.
16 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Ben
Thank you for the review
We do understand the frustration when it comes to delivery times. As a rule with the courier services it is classed as an all day call between 8am and 6pm as standard. On every order we make a large request that the customer be called 1 hour prior to delivery so that you are not waiting around all day and i am very sorry that this did not happen.
We would love to be able to do all delivereies ourselves rather than use the courier however to reach all of the UK this is something we have to do
Thank you for basing the 4* off the service and the product itself and again i am sorry about the long wait times for the flooring
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I ordered two free samples
I ordered two free samples. They arrived quickly and well packaged without going overboard. Very quick and product is of good quality.
15 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Shirlee
Thank you for the review.
Please let us know if you need any assistance when it comes to ordering the flooring and we will be happy to help.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quality flooring and helpful staff …
We have used their flooring in 3 houses and we are delighted with the quality of them . About to buy for 2 more houses
14 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Fiona
This is exactly what we love to see!
Thank you for coming back time and time again we look forward to many more projects with you in the future
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Amazing company and flooring
Great customer service and delivery. Amazing quality flooring. Couldn't be happier.
14 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Julie
Thank you so much ! , Were so happy each stage was great and that you love the flooring.
We would love to see the finished project when you are done.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Odpowiedź od Pro Tek Flooring LTD
Hi Jane
Thank you for the great review
Please let us know if you need any assistance when the time comes to order :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I've ordered samples and they arrived…
I've ordered samples and they arrived next day, happy with quality and prompt service
5 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Anna
Thank you for taking the time to leave us a review we really appreciate it.
Please let us know if you need any assistance when placing your order or if you have any questions about the product.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Good communication and my order was…
Good communication and my order was well packaged. Delivery driver was helpful and polite
2 stycznia 2026
Odpowiedź od Pro Tek Flooring LTD
Hi Michael
Thank you for the 5* Review. I will pass this onto the delivery department.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Excellent customer service
Excellent customer service, delivery arrived as promised, packing was superb, quality of flooring exceptional.
Couldn’t recommend this company more highly.
Thank you.
15 grudnia 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Peter
Thank you for taking the time to leave such a good review!
We are so happy that everything went so smoothly for you. I will pass this review onto the sales team as they will be delighted.
If you need any help in the future with any more orders do not hesitate to contact us
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
great and fast good back up service .
15 grudnia 2025
Odpowiedź od Pro Tek Flooring LTD
Hi Terry
Thank you for the 5 *
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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