Private Blood Tests Recenzje 

253
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... Zobacz więcej

Oceniono na 5 z 5

Blue Horizon are: Friendly, fast, Affordable. The hospital I used under Blue Horizon which drew my bloods were lovely, friendly, caring, compassionate The hospital was wheelchair friendly too.. I... Zobacz więcej

Oceniono na 5 z 5

The blood tests are easy to book, the packages provide good cost effective way to test various things. the hospital provides flexibility and ease to find an appropriate appointment time. Sadly, my r... Zobacz więcej

Oceniono na 4 z 5

Experience was good, buying the test was easy and the staff at Hartswood hospital were friendly. The blood test was taken quickly and there was no waiting around. The test results arrived before e... Zobacz więcej

Informacje dotyczące firmy

  1. Badanie krwi

Napisane przez firmę

This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

253 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(253)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

Napisz recenzję
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Oceniono na 3 z 5

Fast service but confusing communication (lack of)

The test was sent on time and results obtained quickly. However, there is a lack of or confusing info sent prior to that. The shipping address shown was my home address, not the hospital I selected. There is no notification as when the test has been received by the hospital. So I had to call twice the hospital. A simple message confirming where the test will be sent and when it has been received would be useful.

27 listopada 2024
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Odpowiedź od Private Blood Tests

Thank you so much for letting us know your feedback, we have actually now put in place some extra emails generated so that our customers using our London site have more input, thank you so much for your time in emailing.

Oceniono na 5 z 5

Blood Test

It was easy to make the appointment at my local Spire Hospital, and my results were with me well within the promised timescale.

19 listopada 2024
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Odpowiedź od Private Blood Tests

Thank you for letting us know David, it's reassuring that the blood draw was easy and the timescale was correct.
Thank you so much for your 5 star review.🙏

Oceniono na 5 z 5

The doctors comments were very helpful…

The doctors comments were very helpful in allowing me to get help from my NGS GP.

12 listopada 2024
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Odpowiedź od Private Blood Tests

We are so pleased that our own Doctors comments were helpful for you to receive extra help with your GP.
Thank you so much for your 5 star review, we really appreciate it!

Oceniono na 5 z 5

Quick and easy process

Quick and easy process.
Results received within timescale
Would definitely use again in future if required.

14 listopada 2024
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Odpowiedź od Private Blood Tests

Thank you Tracy for great feedback and 5 star!!

Oceniono na 5 z 5

Efficient and prompt results

Very pleasant staff. Procedure was quick and results were received promptly. All the specifics I asked for, were covered.
Happy to recommend the service they offer.

12 listopada 2024
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Odpowiedź od Private Blood Tests

Thank you so much Mrs Clare for your five star review!

Oceniono na 5 z 5

Straightforward and great value so far

My gender care provider fell out with its usual path lab and left me screwed for one particular blood test, while offering no help to me other than “go find another private blood test provider”.
PBT are brilliant so far. They had all my basic testing requirements, none of which were bundled up with things I didn’t need. Which meant the whole thing was £150 cheaper than I usually paid. I’m not due my results yet, but so far very happy.

Just one suggestion though and I’d recommend it to all my trans friends. Could you create a specific bundle or two for transgender health testing? It would just make me / us a little more confident that I / we have picked the right tests

12 listopada 2024
Opinia niezależna
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Odpowiedź od Private Blood Tests

Hi Magan, Thank you so much for your great review and we are currently putting this profile together to make things easier next time!
Please can you email me at rebecca@bluehorizonmedicals.co.uk with the profiles that would be a good package to put together, so we don't miss anything. Look forward to hearing from you!

Oceniono na 5 z 5

Straightforward and convenient

Simple booking system and a suitable hospital only a few minutes drive away. I wasn't quite prepared for the tablet/iPad registration and check-in process which could be more aligned with the initial online booking made (but wasn't a problem for me - might pose a challenge to the elderly).

6 listopada 2024
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Odpowiedź od Private Blood Tests

Hi Jane, thank you for your feedback, we are currently trying to find a more simplified process but we are so happy you had found it easy enough!

Oceniono na 5 z 5

Overall great

Lovely staff and quick results!

6 listopada 2024
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Odpowiedź od Private Blood Tests

Thank you so much for taking the time to let us know and the five star review, we so appreciate this!

Oceniono na 5 z 5

Satisfied with the process

It was a great experience. Results came back very quickly.

26 października 2024
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Odpowiedź od Private Blood Tests

Thank you Diana, we really do appreciate you taking the time to give us feedback!

Oceniono na 3 z 5

Service is good but the result takes…

Service is good but the result takes too long which is 3 days for a simple blood test.

1 listopada 2024
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Odpowiedź od Private Blood Tests

Hi Mohammed, so sorry you were slightly disappointed with the turnaround time.
All our tests have different turnaround times depending on the process at the lab but thank you so much for taking the time to give us feedback, we really appreciate it.

Oceniono na 5 z 5

Exceptional service from the point of…

Exceptional service from the point of taking the blood sample to the receipt of my result. The nurse at Southampton Spire hospital made me feel comfortable and at ease. The doctors comment on some of my results were informative. I wouldn't have had a comprehensive blood test like this via my normal GP. A reasonable cost for an excellent service. Thank you

18 października 2024
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Odpowiedź od Private Blood Tests

Thank you for your positive feedback - we are delighted to hear that you found our blood testing service met your expectations from start to finish.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Oceniono na 5 z 5

Excellent and efficient service

Excellent and efficient service
Very professional

18 października 2024
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Odpowiedź od Private Blood Tests

Ritu. Thank you for your feedback! We are delighted to hear that you had a positive experience with us. Providing excellent service is one of our top priorities.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Oceniono na 3 z 5

Not overly quick

It took some while to get through to the hospital to get a day and time for the appointment and longer than suggested to get the results.

9 października 2024
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Odpowiedź od Private Blood Tests

Hi Bob, thank you so much for your feedback and we are so sorry that you had to wait a bit longer than normal for your phlebotomy, they must have been extra busy around that time unfortunately.
We really do appreciate your feedback, good or bad so we can keep track on all our lovely patients happiness!

Oceniono na 3 z 5

Took me 2 months to successfully book…

Took me 2 months to successfully book an appointment with the spire hospital for blood tests because they had no idea who blue horizons even was and wasn’t receiving the blood passport. I don’t know where the confusion was or if I wasn’t directed what to say to the hospital properly but every single person I spoke to was extremely confused and it was very stressful. Once I finally got the appointment and someone figured it out it went perfectly fine. Results came quickly, I would just recommend trying to streamline what patients are meant to say specifically to the spire hospitals and communicating better with the hospitals themselves because it shouldn’t take me 2 months to find someone who had any clue what was going on.

14 października 2024
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Odpowiedź od Private Blood Tests

Hi Kaisen, we are so sorry that you had this incorrect information, my sincere apologies for that, that should not have happened.
We are glad that everything went smoothly after that confusion! We hope that you will purchase another test to have a better experience next time!

Oceniono na 5 z 5

Good and fast

Quite accessible and straight forward. I auppose could add an estimate of when you could take the blood test before paying, but the website customer support site was very responsive so got an answer.

11 października 2024
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Odpowiedź od Private Blood Tests

Hi Larry

Thank you for your feedback! We are delighted to hear that you had a positive experience with us.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Oceniono na 5 z 5

Easy to purchase on the website

Easy to purchase on the website, and info sent without delay results returned within 9 days as specified making the experience easy to use, one thing I would say is the hospital we used wasn't as easy to book the appointments with I had mixed instructions on how to do it stating it had to be done on the website, in the end I had a nice lady who dealt with the appointment bookings and all was sorted.

10 października 2024
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Odpowiedź od Private Blood Tests

Thank you for your feedback, Stephen.

We are delighted to hear that you had a positive experience with us, apart from the issue of booking an appointment which we are glad we were able to resolve for you.

I'll pass your comments on to the Medical Secretaries involved with your order and your results.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

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