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The Eddie Platform Kit contains a platform tray for items 1" (25.4mm) - 2" (50.8mm) high and includes two risers for items under 1" (25.4mm) high. Print on donuts, bagels, bars, or other larger treats! Maximum item size is 4.5" (114.3mm) wide x 2" (50.8mm) high.
I wish I had known about this product sooner! I had struggled with the item being too tall occasionally and always had to make extra just in case it wouldnt go through the printer! Now that I started using this platform, I have no waste!
Odpowiedź od Primera Technology
Hi Tina,
I'm sorry you didn't hear about our platform kit sooner. I'm glad it's helping out and reducing waste.
Sincerely,
The Primera Team
Very easy to install
Odpowiedź od Primera Technology
Hi Carla,
We're happy to hear your Eddie Platform Kit installation went well. Thank you for taking the time to provide your feedback.
Sincerely,
The Primera Team
Very challenging to use. Instructions aren’t very clear.
Odpowiedź od Primera Technology
Hi Kimberly,
We're sorry to hear that you had trouble with the platform kit. I'll have support reach out to you to provide some additional assistance. in the meantime, here is a Knowledgebase article about the platform kit.
https://customercare.primera.com/portal/en/kb/articles/eddie-platform-kit-instructions
Best regards,
The Primera Team
Exactly what I expected. Easy to install.
Haven’t used yet
I wish someone would have told me I don’t need this attachment. What a waste of money
Odpowiedź od Primera Technology
Hi Beth,
You only need this attachment if you want to print items that are up to 2" tall. We would be happy to take it back for a full refund. Just contact our support department via live chat on our website. They'll help you out.
Kind regards,
Primera
Super amazing! Was able to print on some marshmallows and hamburger buns using the platform kit!
This is a serious piece of machinery! Nothing is cheaply made. Definitely high quality!
Haven’t used it yet
Odpowiedź od Primera Technology
Hi Syndie,
Let us know how it goes or if you have any questions along the way.
Thanks,
Primera
Easy to install and uninstall. Makes printing on things so fast and easy. I regret not getting it sooner!
Great product but way to expensive to buy adapters for machine
Wanted to put on the platform kit, but was unable to. The two screws in the back are so tight they cant be removed.
Odpowiedź od Primera Technology
Hi Michelle,
I'll have support reach out to you. Thank you for your feedback.
Primera
This kit make it easy for those one print projects
So far so good. I like that it’s sturdier than the arm that comes with the machine
Very good product
Haven’t been able to use yet due to the screws I will not come out But will try again later
Odpowiedź od Primera Technology
Hi Sandra,
Our support department reached out to you last week. They recommend you use a bigger screwdriver with a longer shank and bigger handle to get more torque. That should do the trick. Give them a call if you still are having trouble 763-475-6669.
Primera
