E mailed equipment serial numbers and asked to verify the required parts would fit my older model and it was confirmed within 24 hrs that they are the correct ones. Cutting out all the hassle of havin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am not new to touring although I am new to Bailey. I had an issue with the Wahle pump. I must say the product knowledge of your colleague was exceptional, she talked me through the right product... Zobacz więcej
Reakcja na opinię
Quick turnaround. Rectified the error on my original order and refunded the payment. One suggestion- when asking for the VIN number of the caravan why not say that instead of asking for the VIN number... Zobacz więcej
Reakcja na opinię
Have purchased several items from prima recently, .y last item arrived damaged. I sent an email with photo of damage to prima and a replacement was in my doorstep 2 days later.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z wyposażeniem samochodów kempingowych
- również w kategorii:
- Sklep turystyczny
Napisane przez firmę
Founded in 2016 to deliver exceptional service and delivery of parts and accessories for caravans and motorhomes, PRIMA Leisure provides a comprehensive aftercare service for Bailey customers and retailer network.
Dane kontaktowe
Bristol, Zjednoczone Królestwo
- 0344 326 4000
- info@primaleisure.com
- primaleisure.com
4,3
Doskonała
8 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good service.
26 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Janice,
We're pleased to hear that you received goo service. Thank you for your feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Fast service
26 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Jonathan,
Thank you for your feedback. We're pleased to hear that you received fast service from us.
Kindest regards
PRIMA Leisure Customer Service Team
Odpowiedź od PRIMA Leisure
Hi David,
We're happy to hear that you found our service quick and efficient. Thank you for your feedback.
Kindest regards
PRIMA Leisure Customer Service Team
A high quality product.
Very pleased with my purchase of a carpet set for my Bailey Barcelona caravan.
The carpets arrived well packaged and within a short space of time.
26 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Alick,
We're so pleased to hear you're happy with your carpet set for your caravan! It's great to know they arrived well-packaged and quickly.
Kindest regards
PRIMA Leisure Customer Service Team
Good Quality products, delivered promptly
Good quality products, delivered promptly, well packed, competitively priced.
Especially pleased with the low voltage electric kettle. lovely neutral blue grey colour
25 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Sally,
We are so pleased to hear you are happy with the quality of our products and the prompt delivery. We're especially glad you love the low voltage electric kettle. Thank you for your wonderful feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Odpowiedź od PRIMA Leisure
Hi Barry,
We appreciate your feedback and are glad to hear that the bolts were okay. We value your input.
Kindest regards
PRIMA Leisure Customer Service Team
Excellent service
Recently bought a Kartt jockey wheel & caravan wash from PRIMA leisure. The service was excellent, dispatched the next day and delivered to Northern Ireland 2 days later. Will use PRIMA leisure in future.
18 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Stephen,
We are so pleased to hear that you had such a positive experience with your recent purchase from us! It's wonderful to know that our dispatch and delivery service met your expectations, especially for Northern Ireland. We truly appreciate your kind words and look forward to serving you again in the future.
Kindest regards
PRIMA Leisure Customer Service Team
I am having to write a further review
I am having to write a further review. After giving a bad one because we had received an item, advertised for our specific caravan, which did not fit, and no offer of a refund, to my surprise, an alert from my bank this morning showed the amount had been debited to my account. So thankyou Prima Leisure!
4 września 2026
Opinia niezależna
Odpowiedź od PRIMA Leisure
Hi Sue,
We appreciate you taking the time to provide this updated feedback. We understand your frustration regarding the item not fitting your caravan as advertised and the initial lack of a refund offer. We are glad to hear that the debit has now been processed to your account. We are committed to ensuring our products meet expectations and we are reviewing our processes to prevent similar situations in the future.
Kindest regards
PRIMA Leisure Customer Service Team
Odpowiedź od PRIMA Leisure
Hi Douglas,
Thank you for your kind review! We're so pleased to hear that you had a good experience dealing with us. We truly appreciate your positive feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Just what we needed good price and…
Just what we needed good price and great service
25 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Julie,
We're so pleased to hear that you found exactly what you needed at a good price, along with great service. Thank you for your positive feedback!
Kindest regards
PRIMA Leisure Customer Service Team
Easy to order from and despatched…
Easy to order from and despatched quickly, thanks
24 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Sharon,
We're so glad to hear that your ordering experience was easy and that your item was dispatched quickly. We truly appreciate your kind words!
Kindest regards
PRIMA Leisure Customer Service Team
Prima delivered quickly
Ordered from Prima the order was processed and delivered quickly as promised. Thank you
17 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Gary,
We're so pleased to hear that your order was processed and delivered quickly as promised. Thank you for your positive feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Odpowiedź od PRIMA Leisure
Hi Ken,
We appreciate you sharing your positive experience with us. We're so pleased to hear that ordering was easy, your item was dispatched early, and that it fitted well.
Kindest regards
PRIMA Leisure Customer Service Team
Odpowiedź od PRIMA Leisure
Hi Mike,
We appreciate your positive feedback! We are so pleased to hear that you were happy with the quick delivery and that the kit was perfect for the job.
Kindest regards
PRIMA Leisure Customer Service Team
Delivery was as per quote
24 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Alan,
We are pleased to hear that our delivery met your expectations. We appreciate your feedback.
Kindest regards
PRIMA Leisure Customer Service Team
Odpowiedź od PRIMA Leisure
Hi,
We apologise that your parcel was delivered to an incorrect address. We have investigated this delivery issue to help prevent future occurrences.
Kindest regards
PRIMA Leisure Customer Service Team
Item is ok but postage very expensive…
Item is ok but postage very expensive for such a light item
17 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Roderick,
We appreciate your feedback on the postage cost. We are always reviewing our shipping options to offer better value.
Kindest regards
PRIMA Leisure Customer Service Team
speedy response and delivery
speedy response and delivery. Your comprehensive parts stock a real advantage compared with other potential suppliers
24 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi John,
We're so pleased to hear about your positive experience with our quick response and delivery. It's wonderful to know that our extensive parts stock was a real advantage for you!
Kindest regards
PRIMA Leisure Customer Service Team
Odpowiedź od PRIMA Leisure
Hi Robert,
We're happy to hear our delivery time exceeded your expectations! Thank you for your kind words.
Kindest regards
PRIMA Leisure Customer Service Team
I bought quite a few products from…
I bought quite a few products from prima very good company and delivery excellent will be buying from them more often
24 sierpnia 2026
Odpowiedź od PRIMA Leisure
Hi Stephen,
Thank you for your review! We're so pleased to hear you've had such positive experiences with our products and excellent delivery. We truly appreciate your kind words.
Kindest regards
PRIMA Leisure Customer Service Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.