Efficient and straightforward ordering. The product was very well packed for despatch, which is a sign of a company which has both pride in its products and respect for its customers.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I purchased some champagne truffles in the half price sale and even though a bargain I'd planned to have one a day and make them last .They arrived at ten thirty and had gone by midday need I say anym... Zobacz więcej
Paid £42 to buy the Hot Cross Bun Easter egg direct and saw it later on Ocado for £13 (marked down from £26). The egg doesn't taste of hot cross buns and it's tiny - approx the size of the smallest Ca... Zobacz więcej
Amazing. Point to note, when ordering for delivery to Europe can be complicated, due to customs needing details provided to courier, maybe Prestat can look into this. We are new and loyal customer go... Zobacz więcej
Informacje dotyczące firmy
- Manufaktura czekolady
- Fabryka czekolady
- Sklep z czekoladą
- Sklep ze słodyczami
- Dostawca prezentów firmowych
- Sklep z podarunkami
Napisane przez firmę
Prestat, acquired by Domori in 2019, was founded in 1902 by the legendary inventor of the chocolate truffle himself, Antoine Dufour. Amongst the oldest British chocolate brands, Prestat is a longstanding supplier of the Royal Household and has been granted two Royal Warrants, by Her Majesty Queen Elizabeth II and Queen Elizabeth The Queen Mother. Prestat is the largest London based chocolate producer, recognised for its creative recipes, whimsical character, and colourful packaging.
Dane kontaktowe
Unit 8 Powergate Business Park, NW10 6PW, London, Zjednoczone Królestwo
- ecommerce@prestat.co.uk
- prestat.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Products/Service
Great service! Amazing products. My order arrived from the UK is a manner of days. It was carefully packed and all items were is perfect condition.
Thanks, Prestat! Cheers!
Did not come in time despite paying for…
Did not come in time despite paying for express delivery
Beautiful chocolates
Super quick delivery and the most beautiful chocolates. A lovely treat and appreciated gift.
It all comes down to Lola
It all comes down to Lola! She is a wonderful Prestat partner. Lola connects with me early on each holiday season and handles it all - simply sending me an easy-to-pay invoice at the end.
These chocolates are truly exceptional
These chocolates are truly exceptional, and although they're pricey, they are totally worth every penny. I'll certainly purchase them again. Five stars!
Problem solved
Lovely, helpful service. Had a problem with a product they responded to and fixed quickly
I hope the chocolates are worth the wait!
I placed an order on 28th November and today (11th December) I am still waiting for my package. Apparently it was sent out on December 4th tracked Royal Mail 24 hr. Customer services do not have a phone number so contact is by email or message and although they say they respond in a few hours that is not my experience. I have messaged and emailed and eventually phoned their London shop and asked if they would message them, Today I had a response and it is due to it being a very busy time for the company and Royal Mail I should wait a bit longer and contact them again if the package doesn't arrive within seven working days. Goodness knows how they're to cope when the real Christmas rush begins! I just hope these chocolates are worth the wait and the shelf life is still in date if and when they eventually come. I should say that at the moment it does look to be a Royal Mail problem but customer services have just brushed it aside and made no attempt to help.
Prestat chocolate is worth waiting for…
Prestat chocolate is worth waiting for but I didn't have to wait long. I had intended to collect in store actually but pressed the wrong button.
Bad experience
Delivery took too long. Large box costing £120 not delivered. Took many calls and emails to resolve and eventually they posted it with no explanation of what went wrong. Packaging poor and will never trust Evri.
Thin & tasty but stuck together
The chocolates were tasty but 1/2 of them were stuck together like they were melted. I paid a lot of money to get them shipped to the USA. I think next time it’s best to buy them in the UK.
Great idea, but a somewhat disappointing present
The box of chocolates were a birthday present for my daughter.
I thought that the packaging inside the box would be appropriate for the number of chocolates purchased. However, it just looked as though chocolates were missing. Also, there was no indication as to which chocolates the box contained. These issues were not made clear when ordering. I think the choose your own chocs is a great idea. But I was very disappointed with these as a gift due to the aforementioned reasons.
Lovely chocolates and the packaging is…
Lovely chocolates and the packaging is good. Make a good gift for Christmas 🎄.
Lovely chocolate
The mint chocolates are discoloured I assume from heat. Packaging and speed of delivery was very good.
Would Happily Order Again!
Seamless ordering, prompt shipping, and delectable products! My only bone to pick would be that the order could've come in a smaller box with less packaging material to save on wastage.
Amazing chocolate
I have given 5 stars simply because the chocolates are amazing, expensive but worth it! Definitely buy again
Purchased as a gift for a friend’s…
Purchased as a gift for a friend’s special occasion. The presentation and quality were perfect, and I received lovely feedback about the taste, especially the creme filled centres. A beautifully made gift box of chocolates.
Extremely well-looked after by your…
Extremely well-looked after by your staff. Thank you.
Superb Chocolate
Prestat chocolates and truffles are wonderful. Delivery is quick and well packed. Very pleased with my recent order.
Doświadczenie Trustpilot
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