All ok whilst it's ok. If anything goes wrong, despite all the promises from them, you're on your own (unless you shell out more money for "upgrades"). I wouldn't recommend them.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pursuing court action for refund of goods after months of utter incompetence. Over promised and vastly under delivered. Negative feedback is the only honest feedback, take note. Refusing £1500 refund... Zobacz więcej
Reakcja na opinię
We have now been with Premier Epos since Aug 2021. The windows based operating system works well with our store and products and they have constant updates to help solve any issues. Their integration... Zobacz więcej
From going through several companies, trying to find the best epos system for us and our businesses , we believe we've found the winner 🎉. The system itself has everything we need-although we are st... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla płatności elektronicznych
- również w kategorii:
- Producent oprogramowania
- Producent sprzętu komputerowego
- Przystanek końcowy
Informacje przekazane przez różne źródła zewnętrzne
We are a diverse EPOS provider who develop all of our software in-house to ensure the highest levels of quality and customisation to our customers’ businesses. From the beginning, our software has been developed with our customers by implementing their ideas and requests and providing them the most customisable EPOS system possible. Our ethos has set us apart from our competition and ensured our software continues to grow to become a solution that is tailored to help you grow your business. We believe we sell the most customisable EPOS solution available, and our experience in the retail and hospitality sectors has greatly helped us create a product that can handle almost any situation.
Dane kontaktowe
Unit A 24 Kelvin Road, CH44 7JW, Wallasey, Zjednoczone Królestwo
- 0151 638 0404
- sales@premierepos.co.uk
- premierepos.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We've found a winner 🎉
From going through several companies, trying to find the best epos system for us and our businesses , we believe we've found the winner 🎉. The system itself has everything we need-although we are still trying to get our heads around it.. The support we get from customer service is brilliant. Fast, officiant and always there at the end of the phone to assist with any queries or questions.
BSmart / Berts vape bar

Odpowiedź od Premier EPOS
Good Customer Support
We have been using the Premier EPOS system for some years now and found it to be suitable for our needs. Any issues we have are resolved at the time by a simple phone call or a member of the support team will call us back. The system is regularly upgraded meaning any niggles that can't be resolved at the time may be included in a future update. Overall it has been well worth the investment for our business.

Odpowiedź od Premier EPOS
A great EPOS system
A great EPOS system, with great support.
We have used Premier EPOS for four years now, we have three tills over two sites and overall we are very happy. We looked at many systems and used another company before switching to Premier EPOS, the till is very easy to use and has way more functionality than we currently use. I would Reccomend taking a package which includes support as it is something we use all the time (that may just be us but we are pretty competent bunch). The back office and functionality is great but not always intuitive and feels a bit old fashioned and clunky but there is change ahead apparently.
We use it for stock management, ordering and analysis very effectively. Wherever we get stuck support are always brilliant at sorting us out, either by phone or by hopping onto the terminal via any desk and showing us what to do. Even at weekends support are very quick to respond to an email, which is great because you don’t want your till failing on a busy Saturday.
We are very much looking forward to the diary function working in a much more user friendly way!!

Odpowiedź od Premier EPOS
Great product
Great product! Great Company! Great Service! Been with Premier EPOS now for 5 Months, have encountered next to no problems and the support staff has been brilliant. Overall Premier EPOS has been a joy to work with and I would highly recommend.

Odpowiedź od Premier EPOS
Helpful, friendly and affordable
I needed a new epos system after a previous company let me down with support and customer service. After research I came across premier Epos who gave me an online demonstration of their system. The team was fab from start to finish, very thorough and friendly. The support team was extremely helpful with setting up my system remotely and training me to use the system over the phone during these trying times. I would highly recommend this company as they have helped me and my business grow thanks to their brilliant features.

Odpowiedź od Premier EPOS
Great System
I have had 2 till systems from Premier Epos now and I couldn't be happier. The equipment is fantastic and has been tailored to suit my business. It really does make life much easier by automatically doing many of the tedious labour intensive tasks that I previously had to do myself. Customer service has also been very good. Whenever I have had to ring, the advisers have been most helpful.

Odpowiedź od Premier EPOS
Excellent Epos system
We started using Premier Epos in January 2021.
This was a reluctant move from our previous system which had served us very well, but we needed a system which would integrate with out websites, primarily for stock control.
After much research we decided on Premier Epos.
The initial training was expertly provided and easy to follow.
We have found Premier Epos to be an excellent system which has given us all the functionality we needed, plus a host of other functions, many of which we haven't used yet.
The customer service is very good and personable.
They are constantly working on improvements, with regular system updates.
They are also happy to look at implementing suggestions you may have to further enhance the system.
Keep up the good work Premier Epos !

Odpowiedź od Premier EPOS
Premier Epos is highly recommended
We have been a client of Premier Epos for over 4 years now which is a testimony to the service they provide. Staff are always very helpful and the software has been adapted to suit our needs. We recommend their business and wish them all the best in their future endeavours!

Odpowiedź od Premier EPOS
Avoid at all costs…. costs being wholly counted by the customers!!!
Pursuing court action for refund of goods after months of utter incompetence. Over promised and vastly under delivered. Negative feedback is the only honest feedback, take note. Refusing £1500 refund despite having Epos system returned after admitting string of failures. Waste of time, money and energy.

Odpowiedź od Premier EPOS
This Epos system has helped take…
This Epos system has helped take control of our business with all the features allowing us to look at many different aspects. Its easy to use and personalise to suit. Staff have adapted easily to the change. Any issues faced are quickly dealt with by the helpdesk team.

Odpowiedź od Premier EPOS
We chose premier EPOS as our…
We chose premier EPOS as our point-of-sale system and have used it since January 2020.
Our business was able to trade throughout the pandemic as we are one of the essential businesses. We have found this system to be reliable and the customer service has never disappointed.
We choose to call if we have a query and it’s always been delt with over the phone very swiftly they can also help remotely which is very useful, the training supplied at the start was very helpful and easy to understand and the product database supplied really does speed things up.
I wouldn’t go back to doing things as we did before.

Odpowiedź od Premier EPOS
Great bit of software, we'd be stuck without it!
I think we've been with Premier EPOS for well over 12 years now, and we've seen them and their software grow from a 2-man band to what they are now.
We now run the software throughout our business on multiple machines for various roles, over the years the software has been adapted and built on to provide (in real terms) more functionality than any store would actually need. There are whole sections we don't use, from advanced reporting, to customer retention, advertising etc. the list goes on.
We primarily use the software for stock, sales and accounting along with gift voucher functionality.
It's a great bit of kit, and I'm unsure what we ever did before it! Over the years we have looked into other software provides, but always decided Premier EPOS is the right software for us. The lads on the support line are always able to advise on almost any issue or resolve remotely if needed.
Highly recommend from a bricks and mortar / online store perspective.

Odpowiedź od Premier EPOS
We use Premier Epos at Sew-Works.
We bought and installed the Premier Epos system for our business (Sew-Works) this year in March. The system has been great and has fantastic features although we don't currently use the system to it's full potential, we have great plans for next year.
I would definitely highly recommend Premier Epos and their support is also excellent. Thank you Premier Epos.
Feature rich Epos system with excellent customer service
I have watched premier epos grow over the years with there products and software.. they are passionate about there work and there customer service is always quick and prompt. I used to use another epos system before this which worked great, but when I looked at the costs for the features I wanted from the other system it worked out a lot more expensive.. The Premier EPOS system is loaded with all the tools small to large businesses will need and saves me a lot of time every week with managing daily tasks with just a few clicks of my mouse.. I would highly recommend using Premier EPOS services for both reliability and cost effectiveness too.. I researched many epos systems before choosing them as being a small business I needed a product that was cost effective and to keep my over heads low... so 10/10 for these guys.

Odpowiedź od Premier EPOS
I think in other circumstances where…
I think in other circumstances where covid had not stopped a one to one visit I might have got my system up and running. I am finding it difficult to set up and learn over the internet even when the person teaching is very accommodating and patient. Northern Ireland has a lot of items that are not found on the system which means more work for a customer here. There is so much that will be useful when we get set up, the hardware is of good quality and I look forward to getting back office!

Odpowiedź od Premier EPOS
Super system and quite easy for a…
Super system and quite easy for a technophobe like me. The best after sales service ive had. Would highly reccommed.

Odpowiedź od Premier EPOS
I have had Premier EPOS since August…
I have had Premier EPOS since August 2020, probably not the best time to purchase a new epos system but despite all the restrictions, they have been helpful dealing with any queries over the phone or email. The system has a huge amount of features so it's good to know it will be able to grow with my business.

Odpowiedź od Premier EPOS
Excellent service
Excellent service - great team and really efficient EPOS !

Odpowiedź od Premier EPOS
We have used Premier Epos System in our store
We have used Premier Epos System in our store for 10 years and are on our second system. . Would of been a five star review but we have a customer loyalty card system and had loads of expensive cards printed but then the system was changed (with no notice) so that it autogenerated the customers numbers whereas previously we could enter our own. This now makes all the cards we have useless. There are some really good features and stock control is great. Some things are not so easy but if you have the support like we do you can always ring them in working hours. Not sure what happens out of hours though.
So overall yes would recommend but would advise to ensure the system does everything that you want it to first

Odpowiedź od Premier EPOS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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