Praesidus Watches Recenzje 

315
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I received my watch earlier than expected and am very happy with my purchase. However, my watch does not illuminate enough even after exposure to sunlight. I spoke to customer service and they said th... Zobacz więcej

Oceniono na 5 z 5

I received my A-11 LMUV on past July 20th and started wearing it right away. The box it comes in is already a small masterpiece, perfectly in line with the historic military character of the watch—tru... Zobacz więcej

Oceniono na 1 z 5

Watch did not fit. Followed all return instructions, was contacted by the company via email . Mailed the watch back with original package and completed form. I have the receipt and tracking number a... Zobacz więcej

Oceniono na 4 z 5

Ordering was easy and delivery was pretty fast. I love the watch face color and design, especially the circular second hand complication at the 6 o'clock position. The dial lume is much better than I... Zobacz więcej

Informacje dotyczące firmy

  1. Producent zegarków
  2. Producent zegarów

Napisane przez firmę

Through our watches, we aim to bring the spirit of our brave soldiers to the new generation of military history enthusiasts so they can keep telling these stories into the future.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

315 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 64% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(315)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Utah beach sand watch review.

I love the company concept and product line, especially since it appears to support veteran programs. The watch I bought looks well made and is very interesting. I haven't had it for long but I'm wearing it a lot. The retro metal band is very cool but tends to come unlatched frequently. Maybe partly due to operator error, not sure just yet. In any case, I like it and it looks fantastic! I feel like it was a fair value. kb

17 czerwca 2026
Oceniono na 1 z 5

Type A-11 watch is total junk

Spent 235.00 for the first watch. Battery went dead in about 2 yrs, which is reasonable. Had the battery replaced by a jeweler and watch stopped working in a few months. Spent months arguing my case and after 6 months company sent a new one. Now, in less than 6 months watch stopped. From my point of view the watch is CRAP. I would have been better off with a Timex. Praesidus should be ashamed! So I spent 235.00 for what? Nothing but aggravation. I should get a complete refund.

3 grudnia 2025
Logo Praesidus Watches

Odpowiedź od Praesidus Watches

Dear Robert,

We're sorry to hear about your experience and understand your disappointment.

To provide some additional context, our watches are covered by a 2-year warranty, and when you previously reported an issue with your watch, we honored that warranty and provided a replacement. While it is possible that the replacement watch developed a battery-related issue, and we take responsibility for that possibility, we were not given the opportunity to investigate or resolve the matter before this review was posted.

Had you contacted us directly, we would have gladly reviewed the situation and offered an appropriate solution, including a replacement or a full refund if warranted. We have always done our best to support you throughout this process and remain committed to finding a fair resolution.

It is also important to note that, despite our recent outreach, we have not yet received the original order information or purchase details needed to locate the initial order in our system. Until we receive those details, we are unfortunately unable to verify the original purchase or process the requested refund.

Our team has already contacted you to request this information, and we remain ready to assist as soon as it is provided.

We hope that we can help you reach the desired conclusion to your watch’s issue and remain available to assist in any way possible.

Praesidus Watches Team

Oceniono na 5 z 5

I had one of the best experiences with…

I had one of the best experiences with Preasidus during my watch case exchange. They were so supportive during the process, made the shippings so easy and communicating and making sure that me as a customer have the best experience during the process.

29 maja 2026
Opinia niezależna
Logo Praesidus Watches

Odpowiedź od Praesidus Watches

Hi Milad,

Thank you for taking the time to share this thoughtful review.

We’re really pleased to hear that your experience with the case exchange went smoothly and that our team was able to support you throughout the process. Making shipping simple, keeping communication clear, and ensuring everything feels straightforward for our customers is exactly what we aim for, so it’s great to know this came through in your experience.

We also appreciate you highlighting the effort put into making sure you felt supported at each step. We understand that exchanges can sometimes feel inconvenient, and we always try to handle them in a way that feels easy and reassuring from start to finish.

Your feedback means a lot to the team, and we’re grateful for your trust in us. We’ll continue working hard to maintain this level of service for all our customers.

Praesidus Watches Team

Oceniono na 1 z 5

Sent watch back for repair/ Terrible communication

The watch looks spectacular. Everything I had hoped for, but it had a problem where it would stop running. If you barely touch the crown it would start again for a while. I contacted Praesidus and was given everything needed to send the watch back for repair. They received the watch back on May 8. On may 19 I asked for an update. I was told that the watch was in the hands of their Technical team. I sent another email for an update on May 31st, and again on June 4th. I have not gotten a reply back from either of those emails as of right now, June 6th. I don't know if I will ever get a response or a working watch back at this point.

After writing this review I got an immediate response from Praesidus saying that the watch was finished and being prepared for shipping...Then...Crickets....Nothing else. No more information. Apparently they only reply anymore when a review is written. I sent another email asking for the watch back or a full refund. Now that I am putting this on here I am guessing I will at least get a response.

It is now 6/18/2026...Multiple emails later. Have been told twice that the watch was finished being repaired and being sent to shipping. A week later since that email and the watch has still not shipped, and some of the "customer service" emails seem to be an auto-response, or a form letter email that starts with (Dear Madam/or Sir). Whenever I update this review, or last night after I blasted several Facebook post on their page, I magically get an actual response from them...At this point I do not believe a word they say. If I could rate them negative 5 stars I would. One star seems to be the lowest it will let me go.

5 czerwca 2026
Logo Praesidus Watches

Odpowiedź od Praesidus Watches

Thank you for sharing your experience, Randy.

We're sorry to hear about the difficulties you've experienced with your watch. Please rest assured that your case is actively being worked on by our team, and we are committed to getting this resolved for you as quickly as possible.

We have sent you an email with an update regarding your watch and will continue to keep you informed as we move forward. Your satisfaction is important to us, and we appreciate your patience while we work to return your watch to you as soon as possible.

Thank you for your continued support of Praesidus.

Praesidus Watches Team

Oceniono na 1 z 5

Very bad service

Very bad service, still waiting for my watch after one month order and no answer from customer service (if there is any ...).

28 maja 2026
Opinia niezależna
Logo Praesidus Watches

Odpowiedź od Praesidus Watches

Hi,

We’re sorry to hear about your frustration.

We’ve looked into this, but we don’t have enough information to identify your order based on this review. Our customer support team is available and ready to help, but we haven’t received any direct message or order details from you so far.

If you could contact us with your order number or purchase email, we’ll be able to check your case immediately and provide a clear update on your shipment.

We’re here to help and want to make sure this gets resolved as quickly as possible.

Praesidus Watches Team

Oceniono na 5 z 5

Solid watches

Solid watches that do as they say on the tin. Provide a vintage military tone at a reasonable price. From 4 watches over the years I've never had an issue from any.

1 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Historical Accruacy and Historical Customer Service

I had an excellent experience with Praesidus. They provided exceptional service, even when I made a mistake upon checkout. (I selected the wrong color variant of the watch that I ordered.) I reached out to Customer support and they changed my order immediately. The watch arrived within the expected delivery timeline, and I walked away a very happy customer. We need more companies that pay attention like this and make the moment right for the customer. Even when the customer is wrong, or made a mistake in my case. I would highly recommend Praesidus to anyone who wants a watch with story, great aesthetics, and great performance. I've received many compliments on the watch already, which inevitably leads to a conversation about why the watches are so much more than just a timepiece.

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great way to enjoy classic watches

I have two watches from Praesidus (udt and rec spec) both are fantastic for the money. They are great homages to classic military watches and I enjoy everytime I put the on.

13 kwietnia 2026
Opinia niezależna
Logo Praesidus Watches

Odpowiedź od Praesidus Watches

Hi there,

Thanks for the kind review! Glad to hear that both your watches are getting wrist time. 🫡

Oceniono na 5 z 5

Loved it

Loved it. Quality on par if not exceeding watches two or three times their cost. Nothing but praise.

9 października 2025
Oceniono na 3 z 5

Don't send it in for repair... it will never come back - or maybe it will eventually...

EDITED - Following our posting this review, we immediately heard from Praesidus (on March 26). The repair was initiated and completed within the week. We just received it back (on April 11) in great working order.

Ordered and received (after a time) a great looking watch. After a few wears, the winding knob fell off and we weren't able to repair it - no doubt some small part was lost in the falling off process. Contacted customer service and we sent it in. After a review we were told an estimated 7 to 11 weeks. We received that email on October 30 of 2025. It is now March 26, 2026. We haven't been pushy with the customer service team - we just check in a couple times a month to check on the status and get the same reply each time "Thank you for checking in. The repair of your watch is still in progress. I am following up with our internal team and will provide you with an update as soon as I receive any feedback from them. We appreciate your patience and understanding." Very frustrating and disappointing.

25 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Quality and authenticity

Honestly the watch quality, the lengths they went through to actually make me feel like I'm wearing a military-grade watch, and the team's ability to answer any technical or historical question behind each watch is unmatched with other brands.
I can clearly feel the passion that went behind the crafting and it's refreshing to see that some brands still care!
Will definitely buy another one as a gift for a friend (or maybe keep it for myself!).

26 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I encounter a QC issue with my first…

I encounter a QC issue with my first purchase... The issue has been professionally looked into, transparently and efficiently. The situation has been well resolved to my satisfaction. So much so that I put down an order for another Praesidus watch.

Good people there.

I unboxed my second purchase on 14 March. It was not as advertised on Praesidus website. I duly pointed out. Up to this moment, the good people there just went silent on me.

So much for good people there...

5 marca 2026
Opinia niezależna
Oceniono na 5 z 5

All around Amazing

In short, I had an amazing experience all the way around.

Customer service was excellent. I probably exchanged 15 emails with Rachel in their customer service department and am very satisfied with how it went.

The watch is absolutely amazing. I got the Utah Beach A-11 in Higgens Blue and it is exactly how it is advertised. The combo of the flat blue gray water and beach sand in the chrome case is perfectly balanced. The seconds hand sweep is smooth and well within the limits that are advertised. For personal reasons, and what Utah beach means to my family, I think this watch has changed the game for me. But even without that personal connection I put it on part with some of my other more well-known watch brands.

The only critique that I have about Praesidus is that I wish they had more 43mm options because I am already looking at my next purchase from them.

6 lutego 2026
Opinia niezależna

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