I received my watch earlier than expected and am very happy with my purchase. However, my watch does not illuminate enough even after exposure to sunlight. I spoke to customer service and they said th... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received my A-11 LMUV on past July 20th and started wearing it right away. The box it comes in is already a small masterpiece, perfectly in line with the historic military character of the watch—tru... Zobacz więcej
Watch did not fit. Followed all return instructions, was contacted by the company via email . Mailed the watch back with original package and completed form. I have the receipt and tracking number a... Zobacz więcej
Ordering was easy and delivery was pretty fast. I love the watch face color and design, especially the circular second hand complication at the 6 o'clock position. The dial lume is much better than I... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Through our watches, we aim to bring the spirit of our brave soldiers to the new generation of military history enthusiasts so they can keep telling these stories into the future.
Dane kontaktowe
390 5TH Ave, 10018, New York, Stany Zjednoczone
- support@praesidus.com
- praesidus.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 64% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love the design of the watch face…
Love the design of the watch face itself but the wristband left something to be desired. We immediately replaced it with something else as we felt it was more of a ladies style wristband than mens.
Utah beach sand watch review.
I love the company concept and product line, especially since it appears to support veteran programs. The watch I bought looks well made and is very interesting. I haven't had it for long but I'm wearing it a lot. The retro metal band is very cool but tends to come unlatched frequently. Maybe partly due to operator error, not sure just yet. In any case, I like it and it looks fantastic! I feel like it was a fair value. kb
Type A-11 watch is total junk
Spent 235.00 for the first watch. Battery went dead in about 2 yrs, which is reasonable. Had the battery replaced by a jeweler and watch stopped working in a few months. Spent months arguing my case and after 6 months company sent a new one. Now, in less than 6 months watch stopped. From my point of view the watch is CRAP. I would have been better off with a Timex. Praesidus should be ashamed! So I spent 235.00 for what? Nothing but aggravation. I should get a complete refund.

Odpowiedź od Praesidus Watches
I had one of the best experiences with…
I had one of the best experiences with Preasidus during my watch case exchange. They were so supportive during the process, made the shippings so easy and communicating and making sure that me as a customer have the best experience during the process.

Odpowiedź od Praesidus Watches
Sent watch back for repair/ Terrible communication
The watch looks spectacular. Everything I had hoped for, but it had a problem where it would stop running. If you barely touch the crown it would start again for a while. I contacted Praesidus and was given everything needed to send the watch back for repair. They received the watch back on May 8. On may 19 I asked for an update. I was told that the watch was in the hands of their Technical team. I sent another email for an update on May 31st, and again on June 4th. I have not gotten a reply back from either of those emails as of right now, June 6th. I don't know if I will ever get a response or a working watch back at this point.
After writing this review I got an immediate response from Praesidus saying that the watch was finished and being prepared for shipping...Then...Crickets....Nothing else. No more information. Apparently they only reply anymore when a review is written. I sent another email asking for the watch back or a full refund. Now that I am putting this on here I am guessing I will at least get a response.
It is now 6/18/2026...Multiple emails later. Have been told twice that the watch was finished being repaired and being sent to shipping. A week later since that email and the watch has still not shipped, and some of the "customer service" emails seem to be an auto-response, or a form letter email that starts with (Dear Madam/or Sir). Whenever I update this review, or last night after I blasted several Facebook post on their page, I magically get an actual response from them...At this point I do not believe a word they say. If I could rate them negative 5 stars I would. One star seems to be the lowest it will let me go.

Odpowiedź od Praesidus Watches
Very bad service
Very bad service, still waiting for my watch after one month order and no answer from customer service (if there is any ...).

Odpowiedź od Praesidus Watches
Excellent product
Excellent product, and was delivered in a very timely manner. I’m amazed at the quality.
Solid watches
Solid watches that do as they say on the tin. Provide a vintage military tone at a reasonable price. From 4 watches over the years I've never had an issue from any.
Geat watch and service!
Historical Accruacy and Historical Customer Service
I had an excellent experience with Praesidus. They provided exceptional service, even when I made a mistake upon checkout. (I selected the wrong color variant of the watch that I ordered.) I reached out to Customer support and they changed my order immediately. The watch arrived within the expected delivery timeline, and I walked away a very happy customer. We need more companies that pay attention like this and make the moment right for the customer. Even when the customer is wrong, or made a mistake in my case. I would highly recommend Praesidus to anyone who wants a watch with story, great aesthetics, and great performance. I've received many compliments on the watch already, which inevitably leads to a conversation about why the watches are so much more than just a timepiece.
Great way to enjoy classic watches
I have two watches from Praesidus (udt and rec spec) both are fantastic for the money. They are great homages to classic military watches and I enjoy everytime I put the on.

Odpowiedź od Praesidus Watches
Loved it
Loved it. Quality on par if not exceeding watches two or three times their cost. Nothing but praise.
Great watch
Great watch! Comfortable on wrist and great reminder of dad’s service time in Vietnam
Don't send it in for repair... it will never come back - or maybe it will eventually...
EDITED - Following our posting this review, we immediately heard from Praesidus (on March 26). The repair was initiated and completed within the week. We just received it back (on April 11) in great working order.
Ordered and received (after a time) a great looking watch. After a few wears, the winding knob fell off and we weren't able to repair it - no doubt some small part was lost in the falling off process. Contacted customer service and we sent it in. After a review we were told an estimated 7 to 11 weeks. We received that email on October 30 of 2025. It is now March 26, 2026. We haven't been pushy with the customer service team - we just check in a couple times a month to check on the status and get the same reply each time "Thank you for checking in. The repair of your watch is still in progress. I am following up with our internal team and will provide you with an update as soon as I receive any feedback from them. We appreciate your patience and understanding." Very frustrating and disappointing.
Quality and authenticity
Honestly the watch quality, the lengths they went through to actually make me feel like I'm wearing a military-grade watch, and the team's ability to answer any technical or historical question behind each watch is unmatched with other brands.
I can clearly feel the passion that went behind the crafting and it's refreshing to see that some brands still care!
Will definitely buy another one as a gift for a friend (or maybe keep it for myself!).
Excellent watch with even better customer service.
Fast response, no bs, willing to go above and beyond for a single international customer. Rachel in the customer service really followed through and I will be recommending Praesidus when asked about watches in the future. Very satisfied with my A-11 type 1944 Watch.
I encounter a QC issue with my first…
I encounter a QC issue with my first purchase... The issue has been professionally looked into, transparently and efficiently. The situation has been well resolved to my satisfaction. So much so that I put down an order for another Praesidus watch.
Good people there.
I unboxed my second purchase on 14 March. It was not as advertised on Praesidus website. I duly pointed out. Up to this moment, the good people there just went silent on me.
So much for good people there...
Belle montre avec un cadran et carte…
Belle montre avec un cadran et carte lisible. Livraison rapide.
All around Amazing
In short, I had an amazing experience all the way around.
Customer service was excellent. I probably exchanged 15 emails with Rachel in their customer service department and am very satisfied with how it went.
The watch is absolutely amazing. I got the Utah Beach A-11 in Higgens Blue and it is exactly how it is advertised. The combo of the flat blue gray water and beach sand in the chrome case is perfectly balanced. The seconds hand sweep is smooth and well within the limits that are advertised. For personal reasons, and what Utah beach means to my family, I think this watch has changed the game for me. But even without that personal connection I put it on part with some of my other more well-known watch brands.
The only critique that I have about Praesidus is that I wish they had more 43mm options because I am already looking at my next purchase from them.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







