Third order best balue, best quality, best service. I refuse to purchase from anywhere else, online or in person. Super speedy delivery and items are always secure and well packaged. As... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I ignored the bad reviews and just went for it. Messaged via WhatsApp to see if my cigs was available before purchasing. Kind guy who replied. Ordered on the 14th April and they've arrived the 16th Ap... Zobacz więcej
Paid for Royal Mail Tracked 24 delivery but didn't receive the item until 4 days later. Checked tracking and Royal Mail hadn't been given the parcel, meaning it hadn't been posted by Power Vape Shop... Zobacz więcej
Reakcja na opinię
Bought two al fakher vapes. After 20 days of no updates the finally replied to my mail saying the vapes where disposed of at customs. They offered me a coupon and free disposables on my next purchase... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Power Vape Shop is a UK-based vape retailer offering a wide selection of high-quality vaping products at affordable prices, both online (Shipping all over the UK & Europe) and in-store (Preston). We serve customers across the UK and Europe with premium legal big puff disposable vapes, e-liquids, vape kits, coils, and accessories from leading brands. Whether you’re shopping through our easy-to-use website or visiting us in person, we’re committed to delivering a smooth, reliable, and satisfying experience. Our products are 100% authentic, carefully sourced, and regularly updated to include the latest legal and compliant vape options; including reusable pod systems and refillable disposables suitable for post-ban UK regulations. With fast shipping, responsive customer service, and a dedication to your satisfaction, Power Vape Shop is here to meet all your vaping needs , without breaking the bank.
Dane kontaktowe
135 Fishergate, Preston PR1 2AH, UK, PR1 2AH, Preston, Zjednoczone Królestwo
- +44 7444 092168
- Contact@powervapeshop.co.uk
- powervapeshop.co.uk
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I ignored the bad reviews and just went…
I ignored the bad reviews and just went for it. Messaged via WhatsApp to see if my cigs was available before purchasing. Kind guy who replied. Ordered on the 14th April and they've arrived the 16th April. Excellent service. Had no bother what's so ever. I think just double check the availability before buying. Would order from again deffinatly. Been struggling to find the cigarettes I want to been able to get them at a very low price, cheapest I've paid was amazing. Thankyou for the fabulous service!!! 5🌟 🌟 🌟 🌟 🌟
Third order. OUTSTANDING SERVICE
Third order
best balue, best quality, best service. I refuse to purchase from anywhere else, online or in person. Super speedy delivery and items are always secure and well packaged.
As always the guys threw in some much appreciated freebies! Itsnice to be able
To try something different (especially if its free ;) ) and to be honest, it makes the experience of ordering so mic more fun and exciting!
Fasih is always on hand to answer any queries about up to date stock levels.
I made a mistake in my order this time buti messaged him and he said absolutely no worries, he manually noted what i actually wanted and made sure the right items were sent.
Absolutely next level service! Thank you so much!
Was very happy with my delivery…
Was very happy with my delivery Mohammad Fasih was very helpful will definitely use them
again
Item not sent on time. No refund or apology offered
Paid for Royal Mail Tracked 24 delivery but didn't receive the item until 4 days later. Checked tracking and Royal Mail hadn't been given the parcel, meaning it hadn't been posted by Power Vape Shop. Contacted them via WhatsApp and they blamed Royal Mail for it despite tracking showing they hadn't been handed the package by the sender.
Was not offered any gestures of good will nor was I offered a refund of the postage costs despite not getting the service I paid for.

Odpowiedź od Power Vape Shop
I've been a customer of PowerVapes for…
I've been a customer of PowerVapes for almost a year now.
I searched the whole internet for genuine vape merchants that would sell GENUINE AlFakher vapes, and could only find these guys.
Never had any issues with their delivery. The ordering process is seamless and fast. They provide live tracking thru RoyalMail. And their whatsapp customer service line was always open for any questions.
Despite being an international customer of theirs, they always satisfied my needs without fail.
I ordered a Christmas edition vape
I ordered a Christmas edition vape, and got sent the wrong one, I.have tried to contact the store but I just get ignored

Odpowiedź od Power Vape Shop
باور فيب خدمتهم سريعة ولا يتأخرون…
باور فيب خدمتهم سريعة ولا يتأخرون بالشحن شكرا لخدمة العملاء وخاصة الاخ محمد فصيح
راضية عن خدمتهم واتمنى ان تبقى فيب الفاخر موجودة دائما مع الشكر للجميع
First time I ordered I had no tracking…
First time I ordered I had no tracking or dispatch information sent to me, I contacted via WhatsApp and was told they were waiting the stock not long after I received an email from DPD and got my order next day I understand stock issues happen so decided to give them another shot. On my order it says 2-3 business days delivery time nearly 2 weeks later and I’m still waiting no clear updates given by WhatsApp except no update yet. Don’t understand why items are on sale if they don’t hold the current stock. I recommend someone contacts me directly about this and has it shipped out in the next 24 hours. #9538

Odpowiedź od Power Vape Shop
Best Seller
Best Seller with instant replies about your order. Great customer service, any doubts or unsatisfied with order, seller is always there to satisfy with your orders. 10/10 highly recommended.
No reply
No reply, no shipment — I honestly can’t believe they’re repeating the same thing again.

Odpowiedź od Power Vape Shop
Reliable Vaping retailer from The United Kingdom
Hello my Name is FASIH and first of all; I am a returning customer with at least 8-9 Orders now and will stay thair customer with pleasure for ages! The prices are very affordable and I recommend to take little more than you actually planned to buy as you will not regret having some extra stuff while the next Delivery IS coming. People with Long Order History all know that parcels from UK always takes little longer, dont worry ITS Always Like this. Just dont make the poor Guys from Pover Vapes Shop crazy by spamming them with stupid unnecessary questions from even much mooore stupid people (you; the Reader)like: No Updates of Tracking bla bla, Not fair prices bla bla, but I ordered different stuff and so on and so on.
Honestly: If I would read all this comments, I wouldnt want to answer ON them too, AS 99% of the Problems resolves by time and by themselves!
The Same stupid customers complaining here all. Post one Bad Feedback after another BUT NEVER POST WHY THEY COME BACK TO THIS SHOP AGAIN AND AGAIN! WHY YOU IDIOTS,WHY?
I AS a healthy Person think, or If I dont Like a Shop: conclusion: I would never come Back again one WEEK later and Order again Just very little AS usual this jerks do..only for getting the ill Idea to complain for honestly Nothing(in REALITY that are their usless lives they complain about! The Pover Vapes Shop has Nothing to do with this poor creatutes.
Their products are good, to excellent. And I personally recommend to Order those vapes WHO have 2 time 10ml liquid Containers inside the vapes. Those are the best and you will never complain again If you follow my advice! None of the Rest can top this ones. And Hayati, actually all of them IS MY Brand of choice, beside SOME other amazing products they sell. Give this Shop a honest Chance to proove themselves and you will see their products are witouth bullshit good stuff!
To all the haters Out there coming back again and again: the real Problem are Not the Vapes you buy, IT IS your small bird brain THINKING to BE the SMARTEST by doing what they want. But all what you need IS Not spamming this poor Shop with Messages that doesnt even Care yourself but your unfulfilled, primitive lifes!
In your Case I would Stop writing Bad Reviews for NO REASON and give this Vaping SHOP a real Chance!
The more I orderin this shop, the more I learn about real Vaping and each Order is a real pleasure! For sure!
Love this Guys: friendly, quick replying, ready to Help when customs making Problems and many more positive adjectives!
I GIVE them ⭐⭐⭐⭐⭐ Stars Out of five and will definitely Order my Vaping Accessoires only in !POVER VAPE SHOP!🤩
Extremely helpful and amazing service
Extremely helpful and amazing service. Recommend everytime. New place to order my vapes.
Very poor experience.
Out of two orders I placed, nothing was in stock even though the items were listed as available and paid for. It took 4 days of chasing before anyone replied to my messages, and the refund process took another 7 days. Customer service was unprofessional and overall the experience was very disappointing.

Odpowiedź od Power Vape Shop
Received wrong order, mistake not rectified fully but a gesture of goodwill was offered....
Received wrong order. Company didn't want to rectify their mistake and just stopped responding to my emails.
Update to my review. Eventually the company responded again, have been apologetic , they have offered me a gesture of goodwill, a single 30K vape to modify my review.... My whole order that was wrong was more than 1 vape ( It was 7ish ). So since they have actually responded, eventually, and offered some sorts of understanding, I have not went the route of reporting them to trading standards and modified my review from 1 star to 3 stars. Hopefully next order is not going to be a disappointment. Please treat every customer with respect...

Odpowiedź od Power Vape Shop
I have paid money from 4th of August…
I have paid money from 4th of August and today is the 16 of August, until now i didn't receive my order. 12th days gone without receive my order i think that's bad situation for company to do that for their customers. I recommend anyone not buying from this company never

Odpowiedź od Power Vape Shop
Awful
Awful. Never sent my order and wont give me a refund. They replied to my first 2 emails and acknowledged my order however Ive now asked 5 times for my money back over email and whatsapp and theyre ignoring all messages. Im now going to have to put a claim in through the bank.. Dont be fooled by the response they're giving on here because theyre still not sorting the problems!

Odpowiedź od Power Vape Shop
PLEASE LISTEN TO THE BAD REVIEWS !!!
PLEASE LISTEN TO THE BAD REVIEWS !!!!
I placed an order for a product that was advertised as "in stock," only to be told after payment that it wasn't available. They ignored my messages, their phone was off, and no one replied on WhatsApp. I had to chase them just to get updates, and they held on to my money, refusing refund.
After looking into it, I found many other people had the exact same experience — this seems to be a recurring tactic.
Completely unprofessional and dishonest. I would not trust this business again.
Great experience
I almost didn’t place my order with powervapes because of all the negative reviews but I decided to take the chance, and I am so glad I did. They had products that I've been looking everywhere for but have been out of stock. The shipping was so quick and I had no issues at all. Customer service was also able to confirm a query I had prior to placing my order. It was a smooth transaction with quick results. Will be purchasing from here again.
Great Value and Service
I ordered 7 vapes which ideally were on special offer so got them for under £40 , delivery was good and communications were good when I followed up and they even threw in a free sample vape which I appreciated. I will order again from this company.
Terrible service
I decided to place an order then a week later after ME chasing them up they tell me my order was not in stock even though they decided to take my money and still not bother with telling me about my order anyway after several back and forth (again meaning me chasing them up) they took a week or so to even process (yes process not to get it but to actually put it through) my refund even though they said they would do that the same day I chased them up about my order.
After this I thought I’d give it a second chance ordered again but for a different type of vape (as I was in need of one hence the second chance) then again the same thing says my order will be sent out “today or tomorrow” then got nothing and when I decided to chase them up again they said they’re still trying to get the order.
Terrible service quick to take money but not to give the order or bother to tell you if they have any problems with the order unless you yourself chase them up.
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