Post Office  Recenzje 

If you want completely perfunctory (not quite rude but not far off) service, Wickham Post Office provides it. No pleases or thank you's here, just a vague resentment that you are there at all.

Sent a large envelope first class over £3.5 inprice
Never got there
Some thing for my grand daughter 4 years
Probably to much trouble to carry
In the old day when it was English no problem
Could have been stolen in their system
This as happened before

So disappointed with current info regarding opening hours. Online info states St Peter St Royal Mail office in Hull is opened up to 18:00. I arrived 16:47 after finishing work at 17:00 rushing through the busy traffic and found post office closed. No one of the customer was inside but info on the door - last serving time 16:45. Then time table next to it with opening time up to 16:45. The service should meet customers needs and expectations, all updates should be reflecting current changes. I am so disappointed especially the parcel was very important today. I can’t say staff is not helpful but I definitely would say the rules without proper info updates is roughness and overpaid considering the cost of multiple journeys to meet current changes.

If I could give zero stars I would! Fed up with queueing for absolutely ages because the Post Office just isn’t fit for purpose anymore, need loads more staff , only one out of 9 booths open at Wilmslow post office today, feel very sorry for the loan staff member!

Shout out to Gail who works in the Marlborough branch , working on her own , massive queue of people who no support , She was amazing and always the nicest . Great customer service as always from her!

Called in to local Post Office to buy $500. Assumed I would get the online rate of about 1.30. When I got home and checked it was only 1.20. Went back to Post Office who said that the rates were correct and that they have to charge the lower rate as that is set by the Post Office.
Why did they not tell me that there was such a huge difference? Just lost £30 due to someones greed.
DO NOT USE POST OFFICE FOR FOREIGN CURRENCY

Wonderful. A post office open seven days a week.
Lots of varied groceries and helpful and polite assistants.

★☆☆☆☆ Mail arrived OPENED — website is a nightmare to report anything

Received private financial correspondence delivered ALREADY OPENED — completely unacceptable. Tried to report it and the website is TERRIBLE: endless "catch-up" pop-ups you have to click through FIVE times, bouncing me backwards and forwards with NO clear path to report opened mail.

It told me to keep the envelope — then gave ZERO clear instructions on what to do next. Wasted 40 minutes just trying to log a simple complaint. Finally got it logged and told to wait 10–14 days.

Your mail isn't safe — and reporting problems is designed to be so difficult people give up. Unprofessional, frustrating, and unacceptable.

Set up a post office redirect service for my mail a few months ago for 12 months due to a change of address. Continued to receive my mail at the old address. No redirected mail sent to my new address. Sent a letter of complaint to the post office and requested cancellation of the redirect service and a refund. No response. Do not use this “ service “ which does not work and save your money.

Unable to leave zero stars
Woman behind the counter refused to take my cash deposit twice
The money had had tea spilled over but was clean if a little sticky (much cleaner than other stuff I imagine she handles!)
Turned her nose up, literally, then refused to take it.
Told me 3 times she was on her own for some reason….. not my problem
Had to go to an alternative post office, handed the cash over, got the deposit in my bank
Do not use this post office unless you enjoy rude staff and refusal to offer post office services

Ledbury branch. Joined queue of nine people. I know it was during lunchtime but every time the cashier served someone she had a chat with her colleague, they were laughing and joking and not about work! Disgraceful. I used to work for a Bank and if I had done this I would have been in trouble. Most Post Offices I go in the staff have an attitude. I wouldn’t frequent a Post Office but I had to pay a cheque in.

I waited in all day for a parcel to be delivered by Rhyl post office, North Wales. Only to receive a notification at 7pm to say a delivery had been attempted at 7.40pm. I don't know how he managed to do that. Must have been a time traveller. I put a complaint in to Amazon, who the parcel was coming from. Said they would get it delivered again today. But the original notification has disappeared 😕

We money is locked in with them due to account verification issues. I. Recently moved banks and they apparently can't confirm the new bank account. They want a statement by post, but it's a full online account. Work that out.
As my bank account is so new I have no statements, so I'm going to have to drive to the nearest branch to get one printed and then sed by post.
Once I can get access to my money I'll be closing the post office account bugger the higher interest rate for this shit

Post Office Loans are really Lendable and if you don't have an account that is recognised by their Open Banking app TrueLayer, despite being pre-approved, yiu will be unable to complete the loan. Lendable refuses to recognise your credit worthiness if who you bank with isn't on their list and they refuse to accept bank staements as it is cheaper to use an automated app rather than people to make their decision.

Why are post office employees so miserable and rude. If working with the general public is so awful, why work there. My local post office exudes a negative atmosphere as soon as you enter and is not helped by employing sullen teenagers with attitude on Saturday mornings. It costs nothing to smile occasionally.

The last four orders I have placed from different companies have all been non-deliveries. Chasing the delivery leads nowhere, and every one has ‘re-directed to Derby’ which doesn’t help when I live in Wales. The postal service really is very poor, and yet other delivery companies arrive on time as promised. Also we have noticed all our letters now come in bundles about twice a week, why are we paying so much for next day delivery?

One person on the till on a Saturday AND That person did not seem to be able to add up. A first visit and last visit for me!.

If i could give zero i would. This is probably the worst customer service ever. You cannot speak to anyone. All the banks are leaving all their customers to this absolutely useless lot of incompetent lot of morons that nobody can speak to. I blame the banks for allowing this.

Another review for the Post Office to ignore!
Just tried to do an Evri return at the Helston, Cornwall branch. The box was big but within Evri allowed dimensions (it was an Evri managed return so they should know...) This Post Office just decided that it was too big anyway and said they wouldn't take it. No apology, nothing. I think they were expecting me to shout at them but that's not me so I just had to turn and leave. Utterly appalling service from staff and an organisation that have zero customer service.

Went to the post office in Beaumont leys, Leicester today for a DBS ID check. The woman gave us the wrong information, said the bank statement needs to be stamped. This is the wrong information. Went to the bank hub, and they said that the information was fine, no stamp was required, and sent us to the post office in syston. They completed it straight away with no hassle. The staff were brilliant in syston. Was not happy with Beaumont leys service