Posterstore Recenzje 744

Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Zobacz więcej

Oceniono na 5 z 5

I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Zobacz więcej

Oceniono na 4 z 5

Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

744 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Shipping was delayed and there was no…

Shipping was delayed and there was no useful information. We ended up buying another frame and then the order from poster store finally showed up. We now have an extra frame. Will not shop with poster store again.

27 listopada 2024
Logo Posterstore

Odpowiedź od Posterstore

Hello Cris,
Thank you for sharing your experience with us. We sincerely apologize for the delays in shipping and any inconvenience this caused.
Unfortunately, the recent Canada Post strike significantly impacted delivery times, and we understand how frustrating this must have been. We strive to provide accurate and timely information, and we’re sorry to hear that this wasn’t your experience.
If there’s anything we can do to assist you further, such as guiding you through return options for the extra frame, please don’t hesitate to reach out to our Customer Service team. We’d be happy to help.
Your feedback is invaluable, and we’re committed to improving our services to ensure a better experience for all our customers.
\-Team Poster Store

Oceniono na 5 z 5

Amazing poster

Posters are great! Nice quality! Buying from this company since my first apartment back in 2019! Now i’m my own house!

27 listopada 2024
Oceniono na 1 z 5

Print quality and paper was below what…

Print quality and paper was below what I expected. Looks like it was printed on a home inkjet printer.

22 listopada 2024
Logo Posterstore

Odpowiedź od Posterstore

Hi Emma,

We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.

If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.

Thank you for bringing this to our attention, and we look forward to assisting you further.

Team Poster Store

Oceniono na 5 z 5

Bon service

L'item commandé a été bien reçu, livraison impeccable. L'affiche a été très bien emballé et aucun dommage.

22 listopada 2024
Oceniono na 1 z 5

The WORST customer service

The WORST customer service I’ve experienced from an online company. They just “lost” my order and did not do anything to solve the issue. After demanding my money back, they finally agreed verbally, but I have yet to see the money back in my account. This store is set up like a fraudulent scam. I highly recommend taking your business elsewhere.

9 listopada 2024
Opinia niezależna
Logo Posterstore

Odpowiedź od Posterstore

Hi VK,

Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear of this experience. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.

We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.

If you have any further details or if there’s anything we can do to rectify the situation, please reach out to our Customer Service team directly. We’re here to help and would appreciate the opportunity to resolve your concerns.

Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.

Team Poster Store

Oceniono na 1 z 5

Mauvaise qualité

Les posters reçus sont de mauvaise qualité et je ne parle même pas du service client pour faire le retour!

20 listopada 2024
Logo Posterstore

Odpowiedź od Posterstore

Hello,

We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.

If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.

Thank you for bringing this to our attention, and we look forward to assisting you further.

Team Poster Store

Oceniono na 1 z 5

bad quality

frame is poor quality. my michael's $20 frame was so much more sturdy

16 listopada 2024
Logo Posterstore

Odpowiedź od Posterstore

Hi Lois,

We're sorry to hear that our frames didn't meet your expectations. We take pride in offering high-quality, FSC® certified frames crafted with precision from responsibly sourced wood and metal. Our frames feature lightweight, shatterproof acrylic glass, which ensures durability and clarity for your artwork.

If you believe your frame has a defect, our Customer Service team is ready to help resolve the issue. Please reach out through our website's contact page. We appreciate your feedback and are committed to your satisfaction.

Team Poster Store

Oceniono na 5 z 5

Great quality…

The prints shipped in a protective container. The paper is thick and good quality. The print is good quality!

12 listopada 2024
Oceniono na 2 z 5

Quality of prints were not great

Quality of prints were not great, the colour looked as if the printer was running low on ink.
Also the prints were not rolled properly when put in the shipping tube and had creases through them all that I could not get rid of.

13 listopada 2024
Logo Posterstore

Odpowiedź od Posterstore

Hi Maggie,

We are truly sorry to hear that your posters were damaged during transport. We take great care to ensure that our products are packaged securely for shipping, whether it be in strong, durable tubes or flat packaging, depending on the size and nature of the order. Our goal is always to use the highest quality packaging materials to protect your items during transit and prevent any damage.

Rest assured, our Customer Service team will be in contact with you shortly to address this issue. With your input, we will work together to find the best solution and ensure that you are fully satisfied with your purchase.

Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter.

Team Poster Store

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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