Huge thanks and mention to the chap who works at Braehead, Glasgow Pop Specs. Been here a few times for glasses. His help, advice and experience is genuinely 10/10. Excellent customer service. Always... Zobacz więcej
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I love their frames but their customer service is terrible. I’ve twice contacted them through their website and received no reply. I emailed the address in the website and it bounced back as ‘address... Zobacz więcej
Bradford store- Friendly helpful staff Efficient service Great choice of frames Excellent communication from start to finish Happy with the end product
Pop Specs at Merry Hill was such a great experience today. Nicky and Hannah were so kind, they gave me great customer advice options and support. Everything was explained so clearly and it was so enj... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Pop Specs - Fast, Fun, Affordable Eyewear. We're revolutionizing eyewear retail with a simple promise: complete single vision glasses in 20 minutes, not weeks. For just £75, you get everything - your choice from over 1,000 stylish frames, single vision lenses, and anti-glare coating included. While other opticians keep you waiting days or weeks, we'll have your new glasses ready while you get your coffee. Our friendly, expert team provides personalized service to help you find the perfect frames and lenses for your lifestyle and budget. With transparent pricing and no hidden costs, you'll know exactly what you're paying upfront. What's included in your £75: ✓ Any frame from our extensive collection ✓ Single vision prescription lenses ✓ Anti-glare coating ✓ Professional fitting and adjustments ✓ Express 20-minute service
Dane kontaktowe
Zjednoczone Królestwo
- pop-specs.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely brilliant glasses and buying experience
Absolutely brilliant! Love my specs, love the buying experience.. 20 minutes after selecting my frame I had a gorgeous new pair of favourite glasses! Oh and the simple pricing structure is great..
Pop Specs is ACE!
I’ve interacted with Pop Specs in both Westfield London and Uxbridge and have found both to be first class. I love the wide and fast moving range of frames and my 3 pairs (so far!) have been conversation starters many times. Highly recommended if you have a simple prescription and love a distinctive style.
Disappointing!!!
I had looked the glasses up on their gallery and fell in love with a pair.My daughter also liked some.We went down there only to be told the glasses on their gallery were not available!! What!! Dont think they will last long.They were also expensive! Voo glam have the same glasses I liked at a tenth of the price!!!
The staff were really helpful
The staff were really helpful. The service was timely. I love my new frames. I’ve wanted some Pop Frames ever since I saw them on Dragons Den
Great same day service solved our emergency!
After my son broke his glasses playing basketball i struggled to find anyone who could help me get glasses quickly. Specsavers told me 7 days minimum. After searching google i quickly found pop specs and called to confirm they could help. The staff were friendly and helpful. They were able to use his prescription from specsavers and his glasses were ready in 20mins. The price was reasonable and the quality good. Have already made recommendations to others and would like to thank Nik for making things so easy.
Amazing Service
Pop Up shop in Cribbs Causeway Bristol. Lovely helpful friendly staff....
I entered all my details into the computer for specsavers, retrieved my prescription, I choose my frames...(lots of great ones to choose from)..i returned 25 minutes later to have my glasses complete, they are fab...amazing service. Would highly recommend.
Went to silverburn for my specs very…
Went to silverburn in Glasgow
for my specs very friendly staff helped me a lot great selection of glasses would recomend would not go anywhere else now
Great service, fantastic prices!
I was recommended to Pop Specs by a trusted friend of mine and I visited the Chester store for new varifocal lenses. Dylan was very informative and gave some great advice. The prices were significantly lower than the high street optician that I usually use. I will highly recommend to my family and friends and will always use this company myself in the future.
Bought my glasses last week in romford…
Bought my glasses last week in romford so happy with them only took 20min.great price and love my frames I will use them again and highly recommend. Margaret.
Pop Specs at Merry Hill
Excellent service had new lenses replaced within 30 minutes !
Excellent service in Brighton and a…
Excellent service in Brighton and a fabulous choice of frames. The price was so reasonable and they were well fitted. I am getting so many lovely comments - I have a feeling that shopping for these fabulous examples of fave furniture is going to become a really enjoyable habit!
Outstanding service and speed.
Having my only pair of glasses fall out of my pocket, in a taxi, late evening on Christmas day was a panic even though I wear contact lenses as well. A friend sent me a link to pop specs for quick 20min replacements here in Brighton. I couldn't have been happier. The team of two women were outstanding in every way. Friendly, cheerful, professional and helpful. I chose two pairs of single vision glasses. They were ready in 40mins (20mins x2). The fit was great and the lenses fitting perfectly in the frames at keen prices, especially considering the speed. I have already told several friends I know were looking for their new pairs of glasses. Highly recommend. Thanks to all the team at pop specs.
False advertising
Hello
I wanted to advise you of my experience with buying your glasses
Firstly your staff were lovely and this is no reflection on any of them.
Both myself and my husband brought a pair each of your vaifocal glasses
There was an advertisement saying two pairs from£300, however we were advised that this was not the case with different prescriptions (not advertised like that so false advertising) because we had already been through the long process of choosing and measurements etc we were to be honest exhausted and were advised we would have to pay separately to place our orders, therefore £195 each.
This to be honest really upset me as the glasses were far more expensive than my last pair brought.
Once we received, after made incorrectly the first time, I have been wearing for a few weeks. I feel the quality of the lenses are very similar to my reading glasses costing £16, they are easily smuggled and hard to clean, like reading glasses. Also the lease does not fit snug in frame as I can push the frame on top and bottom and feel movement as I can squeeze gently.
I appreciate that you are a new business and I like supporting the smaller businesses rather than the large chains.
However, I am disappointed with my purchase and the advertisement than did not mention anywhere the variation in price.
Arendale stand
This 1 start is for the stand in Arendale
Went today to get another pair from you guys because I have already 2 more and the lady in the morning from Arendale stand told me she can’t do my prescription because she doesn’t have what she needs so as far as I understand the whole idea is that I’m 20 min you can have your glasses and I was disappointed that she told me to get the frames and come next day to get them. I can’t come next day because I will leave the country that is why I left it for the last minute because is 20 minutes to do your prescription.I think she didn’t know how to make them to be honest. On the other hand the stand I got the other 2 pairs was Trafford and the blond lady I think she is the Manager there she was amazing.
Better trained stuff will be great!
Meadowhall - Conner is an asset
Nipped in to have a look. Wanted to step out of my usual boring specs. Walked away with 3 new pairs. Conner and the lady that was there towards the end are a credit to the business. Professional and yet easy to chat too, I had such a laugh trying on pairs and generally felt that he cared about what I tried on and how I looked.
Would highly recommend. Super quick 1 hour later I’ve walked away with 2 out there pairs and one more my usual boring black.
Great specs, Great Staff, Great Price
Great specs, great price and friendly staff. Went to the Pop Specs Silverburn Glasgow, bought glasses for me and my wife. My wife was hugely impressed as she has a stigma and the focal piint is hard to get right but they got it spot on
I felt let down. Poor customer service.
If I’d written a review immediately after I bought my specs it would have been 5*. Great experience at Chester indoor market. Love my specs. Bought them on an overnight visit to Chester. Funky, unusual, great quality. Ready in 20 mins and I discovered I’d made a mistake with one lens prescription which was rectified immediately at no extra charge. Brilliant! Couldn’t fault them.
However, only about a month later one side arm fell off. The screw had fallen out. I went on to the Pop Specs website to ask if they could help - submitted an online form and heard nothing back. No other contact details shown and no shops/stalls close enough to where I live to call in.
I hate to say it but Specsavers repaired the frame for me free of charge.
Great concept, great specs apart from the temporary glitch, but poor customer service.
Great design selection but not…
Great design selection but not impressed with the quality in itself. Bought a frame in Westfield Stratford and customer service was good. I did chose not to have my prescription on them ( and looking at the reviews now I am glad I didn’t). The ‘Plasticky’ feel of the frame is off for me and it does look like they won’t last long. So not impressed with the value for money of it. Shame all the design are really nice
Great customer service
I visited Pop Specs at Westfield Stratford recently and the service was excellent. Being a bit picky,Christina was very helpful and friendly. She showed a variety of styles and help me pick out a style that suited me.
The service was quick and professional. Highly recommend Pop Specs.
I was in a panic early morning when I…
I was in a panic early morning when I found out that my glasses was broken. I went to Sheperds Bush branch to ask for advice and help. I met Jack, he calm me down and re assured that everything will be fined. He is sincere and honest that I leave my trust on him. James is supportive too, the team is excellent. Fully recommendable with their professionalism, reliability and commitment.
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