Pop Specs Recenzje 

177
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Huge thanks and mention to the chap who works at Braehead, Glasgow Pop Specs. Been here a few times for glasses. His help, advice and experience is genuinely 10/10. Excellent customer service. Always... Zobacz więcej

Oceniono na 1 z 5

I love their frames but their customer service is terrible. I’ve twice contacted them through their website and received no reply. I emailed the address in the website and it bounced back as ‘address... Zobacz więcej

Oceniono na 5 z 5

Bradford store- Friendly helpful staff Efficient service Great choice of frames Excellent communication from start to finish Happy with the end product

Oceniono na 5 z 5

Pop Specs at Merry Hill was such a great experience today. Nicky and Hannah were so kind, they gave me great customer advice options and support. Everything was explained so clearly and it was so enj... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia okularów
  2. Sklep z okularami przeciwsłonecznymi

Napisane przez firmę

Pop Specs - Fast, Fun, Affordable Eyewear. We're revolutionizing eyewear retail with a simple promise: complete single vision glasses in 20 minutes, not weeks. For just £75, you get everything - your choice from over 1,000 stylish frames, single vision lenses, and anti-glare coating included. While other opticians keep you waiting days or weeks, we'll have your new glasses ready while you get your coffee. Our friendly, expert team provides personalized service to help you find the perfect frames and lenses for your lifestyle and budget. With transparent pricing and no hidden costs, you'll know exactly what you're paying upfront. What's included in your £75: ✓ Any frame from our extensive collection ✓ Single vision prescription lenses ✓ Anti-glare coating ✓ Professional fitting and adjustments ✓ Express 20-minute service


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

177 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(177)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 83

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Raul at Uxbridge…

What a fantastic fast service and at an affordable price,I got 2 pairs of glasses for £150. I visited my local branch in Uxbridge and I was served by Raul, he customer service was 💯 % and gave me honest advice. I will be purchasing all my spectacles from Pop Specs from now on, I definitely will be recommending my friends and family to get their glasses from Raul in Uxbridge he is an asset to the company. Thank you again…a very happy customer.

7 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️ – Blown Away by Pop Specs in Cramlington!

I honestly didn’t expect to walk away with two new pairs of glasses today - but then I found Pop Specs! I was initially drawn in by the bright colours and the unique design of their new pod spot in Cramlington. Then I noticed the frames — so diverse and different from the “usual” styles!

I had the pleasure of the owners (Dan and Lina) helping me. They were just lovely, super friendly people — warm, welcoming and incredibly knowledgeable and passionate about what they do. Their expert advice made all the biggest difference. They helped me choose frames that suited my face shape, hair colour, and skin tone perfectly.

Two days ago, I purchased one pair of glasses from another company which cost more than the TWO stunning pairs I picked up today at Pop Specs (and that price didn’t include anti reflection or thinning!). At Pop Specs, all frames are £75 — this price includes lenses and anti-reflective coating at no extra cost. I only paid £20 more to have the lenses thinned, and both pairs were ready IN 20 MINUTES!

I’ve already recommended Pop Specs to everyone I know — and I highly, highly recommend them to anyone looking for a fantastic, personalised service, stylish frames, and unbeatable value. Thank you Dan and Lina!

27 lipca 2025
Opinia niezależna
Logo Pop Specs

Odpowiedź od Pop Specs

Hi Rachel, Thank you so much for your wonderful review — it absolutely made our day!

😊 We’re thrilled you discovered our little pod in Cramlington and that your visit turned into such a great experience.

It means the world to know you felt truly looked after and left with frames that reflect your style perfectly. Dan and Lina loved meeting you and are so grateful for your kind words.

Thanks again for your glowing recommendation — it’s customers like you who make everything we do so worthwhile!

Oceniono na 5 z 5

5 star service from Norwich

Great service and support from Abbi in Norwich with purchase of three pairs of glasses. Excellent price and turn around time too. Will be back for more, as will family and friends. High quality

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Pop specs, Nottingham …

Was served by the lovely and stylish lady Sunita today at the Nottingham, Victoria centre branch, very friendly and chatty, helped and advised me on getting the perfect pair, looking forward to collecting them soon.

17 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Fabulous, efficient, friendly service.

I had purchased new glasses in November 2024 from the Glasgow, Silverburn store and had amazing service from Miranda and was very happy. I’m May this year I had a problem with on of the legs of my glasses which Cormack fixed very promptly. However a similar issue arose today and I went straight back to be greeted by Will. He was so lovely and extremely helpful. He advised me the best way forward was to get a completely new frame so the issue wouldn’t arise again, which of course I was happy to do at no extra cost to me. My new glasses were ready in 20 minutes.
I would 100% recommend Pop Specs especially for their fast, efficient and very friendly service (Will in particular). They have a fantastic range of frames to choose from and their aftercare is exceptional.
Very happy customer.

11 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Pop specs Norwich

This is the second time I've purchased glasses here at the Norwich branch. The first time was for my wife. I was helped by Abbi and Lucia, they were both fantastic and really helped when picking the right frames. The second time was for myself. I was helped again by Abbi who was brilliant, she picked out some frames that she thought suited my face shape and that went with my aesthetic. The range of glasses were great so good infact that I bought 2 pairs! Abbi had these ready for me by the time it took me to grab a coffee. Definitely recommend!

3 lipca 2025
Opinia niezależna
Oceniono na 3 z 5

Mixed experienced - great start but poor aftercare

I had a great initial consultation at this spectacle shop — friendly and welcoming customer service that made a strong first impression. The frames are definitely funkier and more unique than what you'd typically find on the high street, which is a plus if you're after something a bit different.

However, the experience soured when I encountered issues afterwards. The staff were noticeably less friendly — almost irritated — when I asked about a refund or raised concerns. The level of professionalism and aftercare simply didn't meet expectations, and I wouldn’t recommend them based on that.

Also worth noting: polarised lenses here are significantly more expensive than at regular high street opticians, without a clear justification for the price difference.

1 czerwca 2025
Opinia niezależna
Logo Pop Specs

Odpowiedź od Pop Specs

Thank you for sharing your experience, and we’re sorry to hear that things didn’t continue as positively as they began.

We’re glad the initial consultation and frame selection made a strong impression—our aim is always to offer something a little different and memorable. That said, we’re genuinely sorry that the aftercare didn’t meet your expectations. We strive to provide a solution for every concern, and if the branch’s decision felt dismissive or unclear, we can only apologise that it left you feeling disappointed.

Regarding pricing, we understand that value matters and we’ll continue reviewing our offerings to ensure they’re competitive and transparent. Your feedback is appreciated and will be shared with the team to help us improve.

Thank you again for taking the time to let us know.

Oceniono na 5 z 5

Amazing experience in the Nottingham…

Amazing experience in the Nottingham store with Sunita. Patient, friendly and amazingly welcoming 😁
Would recommend to anyone and everyone!
Friendly prices and the service to accompany it!

24 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing!

Amazing experience a couple of months ago at the London westfield stratford branch- huge thank you to the assistance of Bilkis, she helped me with my glasses and was very kind.

16 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

The best service

Thank you so much to James and will at pip specs braehead in glasgow ! The best customer service ever and thanks for helping me find some lovely glasses 🫶🏻

19 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

These guys are excellent

These guys are excellent. Brought my 2nd pair today. As always really helpful and best of all no pressure, lots of frames to choose from and they only cost me £95.00!!!

30 maja 2025
Opinia niezależna
Logo Pop Specs

Odpowiedź od Pop Specs

Thank you so much Mr Bragg and see you again soon!

Oceniono na 5 z 5

Great service

Great service! - Metrocentre. Rectified wrong prescription given by Specsavers without any fuss or additional cost. Spent time to discuss how I would be using the reading glasses to ensure they were correct.

29 maja 2025
Opinia niezależna
Logo Pop Specs

Odpowiedź od Pop Specs

Many thanks AJF! So glad Grant and the team sorted you out and rectified the prescription for you :-)

Oceniono na 5 z 5

Sarita is amazing! 🤩

Sarita is amazing! 🤩 She really cares and helps as much as possible. It was a really personal experience and Sarita helped me choose the right frames for my face and took into account my taste and what I wanted for my overall look. The glasses were created with my lenses so quickly too! This meant my overall experience took around an hour so would be easy to complete in a lunch break! Thank you so much ☺️ I love my new glasses, they give me confidence and make me feel very stylish! Xx

12 lutego 2025
Opinia niezależna
Logo Pop Specs

Odpowiedź od Pop Specs

So great to read and thank you so much for the review! :-) See you again soon

Oceniono na 5 z 5

Visited the Newcastle store today and…

Visited the Newcastle store today and spoke to Grant and Dameer. They were both absolutely lovely and helped me along the way to pick the right glasses for me. Brilliant quick service and the quality of the glasses are amazing. Would definitely recommend.

27 maja 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej