Long wait time. No correspondence. Said it was despatched but Courier said they were waiting for the parcel. Website email address does not work. Phone number goes to Answering machine. Terrible... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent product. Bought to replace previous PolyPads travel boots which lasted four years! New boots have four thinner Velcro straps than the three previous ones so more secure fitting. Sadly... Zobacz więcej
I recently placed 3 orders but only received an email to say that one had been dispatched the same day as 2 of the orders were delivered. I’m still waiting for the last one. Some feed back and upda... Zobacz więcej
Ordered over the weekend and here by Wednesday . I’ve used Polypads for over 30 years - I’ve tried all the fashionable alternatives but always go back to Polypads. My present horse definitely prefers... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
British made, pressure relieving saddle pads that last. There's something for everyone with PolyPads; from happy hackers to top event riders, we've got something for you. PolyPads have been the professional's choice for many years, and have proven their worth across a variety of disciplines. Our PolyPads can be designed in your choice of pad colour and binding colour, with options to add embroidery if required. They're the perfect way to look after your horse's back. Our saddlepads help to reduce and distribute pressure from the rider and saddle, improving your horse's comfort under saddle. We've got a PolyPad for nearly every saddle style and horse, with bespoke sizes and thicknesses available. We're proud to make everything by hand in the UK, with our talented and experienced machinists carefully creating each PolyPad with care and attention. All of our team are, or have been horse owners, so you know that each PolyPad is made with your horse's comfort at the heart of everything we do. The trusted PolyPad design is often copied, but never equalled. We're proud to be UK manufacturers and retailers of these trusted saddle pads and hope that your horse has benefitted from all that PolyPads has to bring.
Dane kontaktowe
Unit 4, Premier Court, Kings Mill Way, NG18 5GU, Mansfield, Zjednoczone Królestwo
- 01623 662181
- sales@polypads.co.uk
- polypads.co.uk
3,8
Dobra
230 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Polypads have a good website with a…
Polypads have a good website with a straightforward ordering system.I am very pleased with my Polypad and it is finished to a high standard. Altogether a good shopping experience. 7 June 2023
6 czerwca 2023
Odpowiedź od PolyPads
Hello, thank you for your review! Great to hear you found it easy to order and that you are happy with your PolyPad - Emily
Odpowiedź od PolyPads
Thank you for your review! - Emily
Great Quality and beautiful colors
Great Quality and beautiful colors. Can’t wait for the next XC competition ❤️🥰
30 maja 2023
Odpowiedź od PolyPads
Hi Christina, thank you so much for your review! Best of luck for your next competition 🤩 - Emily
The Website was easy to use
The Website was easy to use. The pad is good quality and came quickly.
21 maja 2023
Odpowiedź od PolyPads
Hi Robyn, thank you for your review! Glad you found the website easy to use, that's great to heat. Have a great day! - Emily
Love it it’s so cute and everything I…
Love it it’s so cute and everything I asked for thank you!
13 kwietnia 2023
Odpowiedź od PolyPads
Hi Holly, thank you for your review! Glad you like your PolyPad 😊 - Emily
Gorgeous polypad and pretty quick turn…
Gorgeous polypad and pretty quick turn around. Couldn't be happier.
12 kwietnia 2023
Odpowiedź od PolyPads
Hi Sarah, so glad you are happy with your PolyPad! Thank you for your review - Emily
Odpowiedź od PolyPads
Hi Leah, thank you for your review, glad you found the website easy to use - Emily
Great fit and particularly like the…
Great fit and particularly like the elastic clip which makes it so easy to connect to the saddle
1 marca 2023
Odpowiedź od PolyPads
Hi Emma, thank you for your review! - Emily
Excellent
Really happy with my purchase from PolyPads! Ordered their branded single pad for training and safe to say the pad is very good quality, and really stylish 😍
2 lutego 2023
Odpowiedź od PolyPads
Hi Ellie, thank you for your order and review! Thank you for your lovely comments :) - Emily
Brilliant service
Easy to order very clear, fast to make and early to post , and emailed to say when it was ready to despatch highly recommended
2 marca 2023
Odpowiedź od PolyPads
Hi Emma, thank you for your review! Glad you found the website easy to use. - Emily
G8 numnahs but not as good as they used…
G8 numnahs but not as good as they used to be due to poor quality cotton, balling from day 1
6 lutego 2023
Odpowiedź od PolyPads
H Alexander, sorry to hear this! If you can send photos in we would be happy to take a look. - Emily
Great company to do business with.
Fantastic little company providing really good quality products.
24 lutego 2023
Odpowiedź od PolyPads
Hi Emma, thank you for your review! - Emily
I love the quality of these pads
I love the quality of these pads. Beautiful colours, great fit. Excellent service from the company with advice. Delivered by DPD so no problems there
19 lutego 2023
Odpowiedź od PolyPads
Hi Vanessa, thank you for your review! So glad you are pleased with your PolyPad and the service :) - Emily
Great product and service
Great product. Needed rapid delivery. Lady in the office was fantastic & accommodating. Great service.
8 lutego 2023
Odpowiedź od PolyPads
Hi Holly, thank you for your review! Glad we could be helpful :) - Emily
Not impressed with service
I placed an order in December. This did not arrive. I contacted the company and they said it must of got lost and they will resend it but they were out of the colour I picked so I chose another one. One arrived but the other didn't I had to ring for this 3 times. They eventually found it in the warehouse however it wasn't what I ordered they again said it was out of my other cour so again I had to pick another colour that I didn't really want. I eventually got my order 2 months later but wasn't exactly what I wanted I found this frustrating as I went to them because of there reputation. I will not be ordering from here again.
1 lutego 2023
Odpowiedź od PolyPads
Hi Tracey, thank you for passing on your comments, we will certainly take these on board and I can only apologise for the delay in you receiving your order. Sadly on this occasion we have been let down by our supplier and were unable to supply the fabric to make your required order. I understand that you have been issued a partial refund on your order. I do hope this helps a little. Thanks again for your review :)
Product good quality as always
Product good quality as always. My old polpads are about 15years old and still going strong order a new one in a different colour
6 lutego 2023
Odpowiedź od PolyPads
Hi Janet, thank you for your review! - Emily
Odpowiedź od PolyPads
Hi Helen, thank you for your review! Thank you for your purchase :) - Emily
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.