Polly.co.uk Recenzje 

9136
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had an absolutely pleasure of getting connected to Kalem Henry who works for polly. He was very understanding, pointed me out to the right direction. He was very informative very well spoken and pro... Zobacz więcej

Oceniono na 5 z 5

I made an enquiry online last night and received a call this afternoon from James Owen. He was absolutely amazing with great knowledge and so understanding about my child’s illness and my life. He was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lewis Routley phoned me from Polly Insurance within 2 days of my initial application. Being 26 years old, this was all very brand new to me and Lewis patiently explained the entire process to me, talk... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Outstanding Service — Fast, Easy, and a Pleasure to Deal With! ​I recently spoke with Mitchell to sort out my life insurance, and I couldn't be happier with the experience. He made the entire... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik ubezpieczeniowy
  2. również w kategorii:
  3. Agencja ubezpieczeń na życie

Napisane przez firmę

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

9 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(9136)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1317

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DO NOT CONTACT

DO NOT CONTACT
THEY DONT GIVE A QUOTE ONLINE AND RING YOU EVERYDAY
I KEEP BLOCKING THE NUMBER AND THEY CALL FROM ANOTHER
WORSE COMPANY JUST GLAD I DIDNT FOLLOW THROUGH
STOP HARRASSING ME! GET THE HINT!

14 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi there,

We are sorry for how frustrating this has felt. Our intention is never to annoy when we reach out. We arrange cover over the phone so we can ensure your quote is accurate and suited to individual circumstances, but our intent is never to cause frustration.

We take feedback regarding call frequency seriously and need to investigate the matter. We have issued an information request via Trustpilot so we can find your record, review the contact history, and ensure your number is removed from our calling lists

Kind regards
The Polly team

Oceniono na 5 z 5

I spoke to some one today called umesh…

I spoke to some one today called umesh parmar and they had explained everything very well and talked slow for me to understand and made me understand polly life insurance a-lot better

14 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi there,

Thanks so much for the review! It is great to hear that Umesh took the time to explain everything clearly and helped you get a better understanding of your policy.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Really good experience in dealing with…

Really good experience in dealing with with polly , Scott was amazing a real big help, explained everything so well for me to understand, took the policy out with him happy with the service thank you

14 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Sheren,

Thanks so much for the review! It is brilliant to hear that Scott was such a big help, explained everything clearly, and made setting up your policy so easy.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Henry Luzi was amazing

Henry Luzi was amazing. Couldn’t thank him enough!

14 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Courtney,

Thanks so much for the review! It is brilliant to hear that Scott was such a big help, explained everything clearly, and made setting up your policy so easy.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Life Insurance

Lewis was lovely to deal with. Really helpful. Friendly and trustworthy personality. Explained everything perfectly. Highly recommend.

13 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Chelsea,

Thanks so much for the review and recommendation! We're delighted to hear that Lewis was so helpful and explained everything clearly.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Lewis Routley helped me from start to finish and was completely honest and upfront throughout the whole process. In fact, he was so honest that I genuinely didn’t think getting cover would be possible given my complex health conditions. I was absolutely blown away when he managed to find me cover that came in under my budget!

The customer service was first class from beginning to end. Lewis was professional, understanding and a genuinely great laugh throughout, which made what could have been a stressful process so much easier.

If you’re putting off looking for cover because of your health conditions or think it’s going to be too difficult or expensive, don’t put it off! I honestly couldn’t recommend Lewis enough.

Outstanding service from start to finish. Thanks again, Lewis — it’s very much appreciated! 👏

13 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Aimee,

Thank you for the wonderful feedback! We're thrilled that Lewis kept the process straightforward and secured cover under your budget.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

I was very nervous to do this was made…

I was very nervous to do this was made very comfortable with this experience thank you Mike ☺️

13 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Lara,

Thank you for your great feedback, we really appreciate you taking the time to share your experience.

Welcome to Polly

Kind regards
The Polly team

Oceniono na 5 z 5

tommy was amazing quick and efficient…

tommy was amazing quick and efficient to update my policy and make sure i’m covered thank you again !

13 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Katie,

Thank you for your review. Managing and updating an existing policy should always be straightforward, so we are happy to hear that Tommy handled yours efficiently.

Welcome to Polly

Kind regards
The Polly team

Oceniono na 5 z 5

Tommy from polly was brilliant dealing…

Tommy from polly was brilliant dealing with my new policy. I had set it up a few years ago when I didn’t even really understand it all.
Tommy took the time to email everything to me today and reassured me the right policy for myself and my daughter was in place

13 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Anna,

Thank you so much for taking the time to share your review. Making sure you fully understand your protection helps bring real peace of mind. We are delighted that Tommy took the time to email everything across, answer your questions, and ensure you felt completely reassured about your policy.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Great customer service! I had a call from Henry Luzi after I…

I had a call from Henry after I had enquired the day before online. Throughout the call, Henry was helpful and supportive in advising the most suitable package. I have come away feeling very satisfied with the package I now have, and absolutely the customer service Henry provided. Nothing was bother to him, no matter how many questions I asked! Peace of mind now for both myself and my family thanks to Henry Luzi.

13 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Jodie,

Thank you for taking the time to leave this review. Getting life insurance sorted is all about securing peace of mind for yourself and your family, so it is wonderful to hear that Henry was so supportive and made sure nothing was too much trouble. Having every question answered without feeling rushed makes a huge difference.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Wonderful

Communication was brilliant

13 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi There,

Thank you for the 5 star feedback, we really appreciate it.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Joseph from Polly was excellent in…

Joseph from Polly was excellent in helping me set up my life insurance. He explained and clearly told me everything I needed to know and explain further if I didn’t fully understand. I am very grateful. I couldn’t thank him enough.

13 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Tamika,

Thanks so much for the great feedback! We are thrilled to hear that Joseph explained everything clearly, took the time to answer all your questions, and made setting up your policy easy.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

The whole experience was simple and…

The whole experience was simple and hassle free. I spoke with James and he was able to put a policy together that was perfect for me and my family. James also worked around my family to make the phone calls and didn’t bombard me with calls or pressure me into taking a policy out.

12 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Scarlett,

Thank you so much for the review! We're delighted that James worked around your schedule and put the right policy together without any hassle.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Very easy to set up and even easier…

Very easy to set up and even easier phone call Lewis routley maked the whole process a doddle thanks for your help mate😁

10 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Abbey,

Thank you for the great review! We're delighted to hear that Lewis made the phone call and the entire setup so easy.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Outstanding Service

Outstanding Service — Fast, Easy, and a Pleasure to Deal With!

​I recently spoke with Mitchell to sort out my life insurance, and I couldn't be happier with the experience. He made the entire process quick, straightforward, and completely stress-free. Mitchell was a lovely bloke to talk to—friendly, professional, and genuine.
​What can sometimes feel like a complicated chore was made genuinely easy and pleasant. I highly recommend reaching out to Mitchell if you need your life insurance sorted out smoothly!

Thank you!

12 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Sharna,

Thank you so much for the review! We are delighted to hear that Mitchell was such a lovely bloke to speak with and got your cover sorted quickly and without the stress.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Emily was very helpful and a pleasure…

Emily was very helpful and a pleasure to talk to. She helped me find a policy that suits me, that covers what I need to cover and still within my monthly budget. Can’t recommend Polly enough. Thank you 🙏🏻

12 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

HI Erin,

Thank you for the recommendation! We are thrilled that Emily was a pleasure to chat with and found the right policy to suit both your needs and your budget.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Excellent service explained everything…

Excellent service explained everything i needed to know 👍didn't take long i was recommended by my daughter she's vet happy with the service thank you!!

9 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Nesh,

Thank you for the review! We are so pleased your daughter recommended us and that we could make the process quick and easy to understand.

Welcome to Polly

Kind regards
The Polly team

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Fantastic service from Henry Luzi!

I had a really positive experience with Polly today when looking into taking out life insurance, and I wanted to leave a review to thank Henry for his help.

Henry was friendly, approachable and knowledgeable, taking the time to explain everything clearly and answer all my questions with patience and a great sense of humour.

He also took the time to speak with my partner, who found the concept of life insurance a little difficult to understand, and explained everything in a way that was easy for us both to follow. We never felt rushed and really appreciated how down-to-earth and helpful he was throughout the process.

The Life insurance process was made to feel straightforward and helped us better understand the importance of protecting our future.

Thank you, Henry, for such a lovely experience! I would happily recommend speaking with him to anyone considering life insurance. 😊

9 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Megan,

Thank you for taking the time to share your review! Taking out cover is an important step towards protecting your future, so it is wonderful to hear how Henry looked after both you and your partner. Explaining policy details with patience, clarity, and a great sense of humour makes all the difference when making decisions for your family. We will make sure your kind feedback is passed along to Henry.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 1 z 5

They won't leave me alone

Ringing me EVERYDAY with different numbers! All different times during the day and this has been going on for weeks now! ENOUGH already!!

8 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Kerri,

We're sorry we were unable to reach you at a convenient time and for how frustrating this has been for you. While we follow up because we appreciate insurance is easily postponed, our intention is never to overwhelm.

We will send you a Trustpilot information request to so we can investigate this and ensure your number is removed from our calling list right away.

Kind regards
The Polly team

Oceniono na 5 z 5

I seen this advertised everywhere on…

I seen this advertised everywhere on social media so I thought I’d give it a go and get a quote Lewis Routley was absolutely lovely and helped me choose the correct cover with a budget I could afford.

8 października 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Amy,

Thank you for the review! We are glad you decided to put your trust in us and that Lewis was so helpful in finding the correct cover for your budget.

Welcome to Polly!

Kind regards
The Polly team

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