Polly.co.uk Recenzje 8416

Wynik TrustScore: 4.5 na 5

4,7

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

James Green phoned today from Polly Life Insurance, made the whole experience comfortable and explained all aspects of polly and what policies they had to offer. Very polite, professional and friendly... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I completed the online form a few weeks ago, the advisors at Polly called back straight away. Due to some ongoing health investigations I had they advised to postpone the application until I had res... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had a lovely man by the name of James Green who helped me find the best policy that I needed. I felt uneasy on what people would say since I'm so young taking out life insurance and I wasn't sure on w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sorting out life insurance couldn’t be easier than with the help of the Polly customer service team. After putting this off for months, Simon Strange had me completely covered within half an hour.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik ubezpieczeniowy

Napisane przez firmę

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

8 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

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Oceniono na 5 z 5

Policy Check

I had a chat with Emma Hayes on the phone to make sure that my current policy was still suitable for me and my family. Emma was ever so friendly and reassuring throughout the whole phone call. Her customer service skills were amazing and I didn't feel under pressure at all. Thank you so much! 🙂

21 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Siobhan,

Amazing feedback for Emma! We’re happy to hear you had such a friendly and reassuring experience while reviewing your family's protection. Thank you for your trust in us and for the great review!

Kind regards
The Polly team

Oceniono na 5 z 5

Scott was very helpful throughout the…

Scott was very helpful throughout the assessments , non judgemental and understanding. Thank you

20 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Scott,

Thank you for the 5 star review, we really appreciate you taking the time to share your experience with Scott, we 're happy he was able to help you get some cover in place and was so helpful!

Kind regards
The Polly team

Oceniono na 5 z 5

Polly Life Insurance!

James Green phoned today from Polly Life Insurance, made the whole experience comfortable and explained all aspects of polly and what policies they had to offer. Very polite, professional and friendly. Found a policy that was better suited to my current financial situation and i am a very happy customer! Thank you again james.

20 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Danielle,

A huge thank you for your kind words! We’re thrilled that James made your experience so comfortable and found a policy that works perfectly for you!

Kind regards
The Polly team

Oceniono na 5 z 5

I recently registered with Polly for Life Insurance

I recently registered with Polly for life insurance and was so impressed by Henry L, who guided me through everything I needed to know with real care and clarity. He was sensitive when explaining the more complex areas, patient when I needed time to consider my options, and never made me feel rushed. This is exactly the kind of person I want supporting me with something as important as life insurance, and exactly the kind of company I want to go with for decisions that really matter.

14 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Nicola,

Thank you for the wonderful feedback! We’re thrilled that Henry provided the care and clarity you needed for such an important decision. We’re honored to have you with us.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Great customer service

I completed the online form a few weeks ago, the advisors at Polly called back straight away. Due to some ongoing health investigations I had they advised to postpone the application until I had results. Despite this, they did not forget to contact me again afterwards to follow up.

I had a full consultation with Martyn Gavin yesterday who was very friendly and helpful - no questions were daft enough for me to ask and he took his time to explain everything thoroughly. The policy was incepted straight away so I had instant peace of mind. I couldn’t praise Martyn’s customer service enough - thank you!

17 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Louisa,

We really appreciate this feedback. Our advisors, like Martyn, understand that life insurance sometimes requires a bit of timing and patience. We are pleased that our follow up process worked well for you and that Martyn provided a thorough, professional consultation.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Simon strange

Simon strange was very helpful and policy set up quickly

18 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Sam,

Thank you for your great feedback, we really appreciate you taking the time to share your experience!

Kind regards
The Polly team

Oceniono na 5 z 5

Simon Strange - I hope you see this.

Sorting out life insurance couldn’t be easier than with the help of the Polly customer service team. After putting this off for months, Simon Strange had me completely covered within half an hour. He was kind, polite and super helpful and I can now rest easy knowing that my family will be supported should anything happen.
Would absolutely recommend Polly to anyone who needs life insurance - stop putting it off, it’s way easier than you think it’s going to be.

If you read this Simon, thank you. You have taken a job I’ve been avoiding for months off my list & I feel so much better for having spoken with you today 🌟

17 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Chloe,

Thank you for the high praise and the recommendation! Simon is excellent at making the application process as efficient and stress free as possible. It’s great to hear he got you covered in under half an hour while maintaining the kindness and professionalism we value so much at Polly.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Dexter was an absolute legend

Dexter was an absolute legend. So patient and thorough.

13 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi There,

Thank you for your great review, the feedback is much appreciated!

Kind regards
The Polly team

Oceniono na 5 z 5

If I could give 10 stars to Joseph…

If I could give 10 stars to Joseph Trupia I would. I’ve been avoiding calls from the company since I applied for a quotation for the insurance but they got me today and honestly it was the most swift process to getting me signed up. The prices are reasonable too as I’m a student I can’t complain at all Joseph explained everything in detail and answered all my questions we had a right laugh the whole time. My experience was amazing I wish more people could experience having him as their broker. Always remember to “lock in”

16 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi There!

Thank you for the incredible feedback! We understand that our follow up calls can sometimes feel persistent, but stories like yours, where we finally connect and secure a great rate are exactly why we do it. Joseph is a fantastic asset to our team, and we’re glad his detailed explanations and efficient approach made such a positive impression.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Excellent Standards in Customer Service and Knowledgable about the product

I submitted a quote request and received a call from Lewis Short who could not have been anymore helpful if he tried. He talked me through the various options available to me and secured me a quote at a low price which ensures that my family will be protected should anything happen to me. He spoke in extreme details and taught me a lot about the insurance I was taking out which gave me a lot of comfort. A really great customer service experience.

16 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Elmear,

A huge thank you for the feedback! We’re so glad Lewis could talk you through the options and find the perfect price to protect your family. A great customer experience is what we’re all about!

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Lovely man called Scott who helped me…

Lovely man called Scott who helped me out highly recommended oh polly thank you again Scott

16 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Teisha,

Thank you for the 5 star review! We're happy to hear that Scott was able to help you set up your cover and made everything so easy!

Kind regards
The Polly team

Oceniono na 5 z 5

Brilliant service!

James was super friendly and helpful. I’d looked online at quotes but he managed to get one at the best price possible! Thank you for all your help - would absolutely recommend to anyone.

16 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Jess,

Thank you for the five stars for James! We’re thrilled he could find you a better deal than the online quotes. Thank you for the recommendation and for choosing us!

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Amazing customer service from Simon…

Amazing customer service from Simon Strange this morning ☺️. He was super helpful in making sure I chose the correct policy for me and my family. He explained everything more than once and was patient with me as my children like to be extra loud when im on the phone 🤭 an absolute pleasure to chat to! Thank you so much I feel such a relief knowing I have the right cover for me! Xx

16 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Jessie,

We really appreciate the feedback! It’s great to hear that Simon took the time to explain your options thoroughly, ensuring you felt confident in the policy you chose. We pride ourselves on making life insurance straightforward and stress free, even when life at home is a little busy. We’ll be sure to pass your kind words along to Simon.

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Scott

Scott, was extremely helpful in explaining the cover and very polite.

15 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Hayley,

We are happy that Scott was so helpful, welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Great Customer Advice from Joseph Purnell

Joseph Purnell was excellent from the start of our phone call. Made me feel secure and comfortable talking about my daughter and becoming a new mum. He was extremely kind. It was sorted out within 30 minutes and is a huge relief to know I have this coverage now. Thank you so much!

15 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Lauren,

Thank you for the 5 star review! We’re so glad Joseph could help you find peace of mind today. Welcome to Polly, and congratulations on your new arrival!

Kind regards
The Polly team

Oceniono na 5 z 5

Life insurance

Spoke with Adam grinter very thorough and friendly and explained everything with ease and was easy to talk to very helpful and great customer service

15 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi Bianca,

Thank you for your 5 star review! It's great to hear that Adam was so helpful! Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Very helpful and informative

Very helpful and informative. James went over the policy and answered all questions. He was very knowledgeable about the life insurance cover.

15 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi There,

Great to hear! We’re glad James was able to answer all your questions and provide the information you needed. Thank you for the recommendation!

Welcome to Polly!

Kind regards
The Polly team

Oceniono na 5 z 5

Great offer

I have been searching for a policy for some time, and signing up through Polly was the right choice. Mark was very considerate, professional, patient, and genuinely helpful in finding the perfect policy for me. Highly recommend.

15 kwietnia 2026
Opinia niezależna
Logo Polly.co.uk

Odpowiedź od Polly.co.uk

Hi There,

This is wonderful to hear! We’re so glad we could help you find the perfect policy after your long search. Thank you for choosing us and for the high recommendation. Welcome to Polly!

Kind regards
The Polly team

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