I love this rug. I put it in a bathroom I redid and something happened which I hadn’t realized. It pulled the whole room together, matching the color of the shower curtain, the ochre cafe curtains and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I appreciate the many, many choices of beautiful rugs! I have ordered three rugs and I Love them all! The pictures online are very true for colors which is not always the case when ordering from other... Zobacz więcej
PlushRugs’ service was fast, dependable and easy to track. The staff are fantastic, and I had absolutely no problems with my transaction. I would highly recommend them.
Reakcja na opinię
We had a good experience with PlushRugs. I like the customer service which I had to contact regarding shipping. The one thing that was confusing is the Maersk tracking that we received which was not u... Zobacz więcej
Informacje dotyczące firmy
O PlushRugs
Napisane przez firmę
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
Dane kontaktowe
644 Locust St, 66044, Lawrence, Stany Zjednoczone
- (800) 239-9892
- info@plushrugs.com
- plushrugs.com
4,5
Doskonała
685 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Easy order process and shipped quickly
Easy order process and shipped quickly! Happy with my purchase.
27 listopada 2025
Product looks great and feels good too
Product looks great and feels good too. I like the backing, rugs stay in place without a liner. They look better than the picture.
26 listopada 2025
Odpowiedź od PlushRugs
Thank you for taking a moment to leave us a review Linda! We're so glad you love your new rug!
- The PlushRugs Team
Amazing price and fast shipping
Amazing price and fast shipping. Rug is great quality. I google searched and found this rug for half of what I would have paid elsewhere.
23 listopada 2025
Our order was handled smoothly.
Our order was handled as smoothly as it could have been. We had occasion to contact the company and used email. Amber got right back to us, handled our request and was polite and efficient. The rug was shipped by FedEx and arrived in just a couple of days.
We couldn't be more pleased with our experience as ND their customer service.
20 listopada 2025
I love my rug
I love my rug! It was just the color I needed for my room. I was so surprised that I received it as fast as i did. Great customer service!
20 listopada 2025
ON TIME AND WRAPPED WELL
17 listopada 2025
I am thoroughly impressed with my…
I am thoroughly impressed with my purchase! The rug is of excellent quality and matches the description perfectly. Delivery was incredibly fast, and the overall experience exceeded my expectations. I would highly recommend this seller!
15 października 2025
Opinia niezależna
I only received one of two rugs I…
I only received one of two rugs I ordered. It’s been weeks.
14 listopada 2025
Odpowiedź od PlushRugs
Good Morning Jennifer,
I am so sorry about the issues with your order and only receiving 1 of the 2 rugs you ordered. It appears our warehouse mistakenly processed your order for only 1 of the pieces and after you reached out last week we immediately notified them to get the other piece shipped. We will have tracking information for the other piece next week. I will make sure one of our supervisors reaches out to you to ensure everything is handled smoothly here on out.
- The PlushRugs Team
My Best Purchase of 2025
I had purchased a Nourison Jaipur large area from another store and it was very faded and more one color instead of multi. 'Plush Rugs' version, in a different chosen pattern, looks like it was just woven and is so beautiful, I couldn't be more pleased.
28 listopada 2025
Odpowiedź od PlushRugs
Thank you so much for the review David, we're thrilled you love your new rug!
- The PlushRugs Team
Easy when it was necessary to return a rug. Polite, helpful staff.
Staff were friendly and helpful. Easy process when l had to return a rug.
13 listopada 2025
I ordered the rug which was backordered…
I ordered the rug which was backordered until 12/4/25. I later received a message telling me the rug is back ordered for ONE YEAR. Of course I cancelled the order.
15 listopada 2025
Odpowiedź od PlushRugs
Hello Mary,
We understand back-orders can be frustrating and apologize for the inconvenience. As we rely on our vendors for stock levels, when we are notified of updated back-order dates, we notify our customers immediately to allow them to make an informed decision. I see we notified you of the update within 48 hours of placing the order and had your refund issued the same day.
- The PlushRugs Team
Rug was exactly as pictured and of good…
Rug was exactly as pictured and of good quality.
14 listopada 2025
Shipping was fast and the rug I receive…
Shipping was fast and the rug I receive is incredible! This is the 2nd time I have ordered from Plush rugs and I will continue to order from them!
11 listopada 2025
Odpowiedź od PlushRugs
Thank you so much for your review and kind words Sandra! We truly appreciate you coming back to shop with us again and it makes us so happy to know you love your new rug.
- The PlushRugs Team
Our runner rug arrived so quickly
Our runner rug arrived so quickly! We are very pleased with the results.
7 listopada 2025
Odpowiedź od PlushRugs
Thank you for leaving us a review Christina!
- The PlushRugs Team
The rug is advertised beautifully and…
The rug is advertised beautifully and did not disappoint on arrival. I’m very pleased. Good price point. Free shipping. Timely arrival.
31 października 2025
Odpowiedź od PlushRugs
You picked a fabulous rug Dorothy, thank you so much for taking the time to leave us a review.
- The PlushRugs Team
They called me about my order to help…
They called me about my order to help me decide what size I needed, great customer service!
29 października 2025
Odpowiedź od PlushRugs
Thank you for leaving us a review Debra! I'm happy to hear our team was able to assist you with picking the right size. If you ever need anything else, please let us know.
- The PlushRugs Team
The colors and pattern of the rug were…
The colors and pattern of the rug were very pretty but the quality was disappointing. It felt more like a foam pad than a rug and there were a couple of loose threads around the edges. The 10% re-stock fee to return it was unnecessary.
29 października 2025
Odpowiedź od PlushRugs
Hey Stephanie,
Thanks for your honest feedback. I'm sorry the rug did not meet your expectations. We understand that sometimes rugs arrive and may not be a perfect fit. Since the rug wasn't deemed defective it did fall under our standard remorse return policy, which does include complimentary return labels and we only deduct a 10% restocking fee from your refund upon receipt of the return.
If there's any other feedback you'd like to provide, please don't hesitate to reach back out to us. We are always looking for ways to improve our processes.
- The PlushRugs Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.