I purchased several different services from Plumbs: from a kitchen roller blind, window seat cushion, to reupholstering a sofa, armchair and stool. All of this was booked on one home visit. Booking cl... Zobacz więcej
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Very helpful consultant who came out and advised and took measurements. Covers completed much faster than expected (which was a bonus) and are of excellent quality It feels like having a new sofa ! R... Zobacz więcej
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After an excellent initial appointment & my subsequent prompt payment, I have been left with no fitting appointment. I have tried calling & told someone will call me back. The product is not cheap &... Zobacz więcej
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We ordered two new seat cushion covers and arm rest covers. They arrived sooner than we expected and are an excellent match as advised by Margaret who came to measure up. We are very pleased with the... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Dane kontaktowe
Brookhouse Mill, PR17PZ, Preston, Zjednoczone Królestwo
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Doskonała
6 tys. recenzji
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Very good efficient service
Very good efficient service.
Very good customer dealings with sales representative.
16 lipca 2026
Odpowiedź od Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received an efficient service, which has met your expectations.
Great service
The salesman guided me through the process and helped with the choice of covers. They kept to their timetable and we were only without a suite for one week.
14 czerwca 2026
Odpowiedź od Plumbs
We appreciate you talking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.
Plumbs live upto expectation
From the initial consultation with Karen to the delivery of new curtains (Karen) and the reupholstered chairs carried out by Tony from pickup to delivery the service throughout has been exemplary. The new curtains and chairs which match are of high quality. I am over the moon with it all.
3 lipca 2026
Opinia niezależna
Odpowiedź od Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products.
All in all the service was very good…
All in all the service was very good and are pleased with the goods but what I didn’t like was having to pay the balance before receiving the goods and was advised by my bank not to pay anything until the goods had been delivered.
16 lipca 2026
Odpowiedź od Plumbs
We’re delighted to hear that you were pleased with both the service you received and your finished goods. Your comments are greatly appreciated. We understand your concerns regarding the balance payment being requested prior to delivery. Our payment terms require the final balance to be settled before goods are dispatched, and we appreciate that this may differ from the advice provided by your bank. We are sorry if this caused any discomfort or uncertainty during your experience with us.
Thank you again for your feedback. We value all customer comments, as they help us review and improve our processes, and we hope you enjoy your furniture for many years to come.
Odpowiedź od Plumbs
We appreciate you taking the time to provide us with your feedback. It’s great to hear that you’ve been pleased with the overall service and results.
Plumbs rep Margaret was very helpful…
Plumbs rep Margaret was very helpful with suggestions for new curtains, and installer nice and efficient too!
15 lipca 2026
Odpowiedź od Plumbs
Thank you for your feedback. We’re really pleased to hear that you’ve been delighted with the overall experience and products.
Quick and efficient
Quick and efficient. I now have a beautifully reupholstered chair. Thank you so much.
3 lipca 2026
Odpowiedź od Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received a quick and efficient service.
New covers fitted very well
14 lipca 2026
Odpowiedź od Plumbs
Thank you for your feedback. We're really pleased to hear that you are very happy, with your new covers.
Very happy.
2 lipca 2026
Odpowiedź od Plumbs
Thank you for your feedback. We're really pleased to hear that you are very happy, with the service.
Fitted cover for pouffe
The lady who came to visit was absolutely superb. We were concerned about fabric to select due to our poodle sitting on the pouffe habit of digging before setting. She suggest a fabric which has worked out brilliantly poodle very happy. Cover fits perfectly looks really nice in the room. Fantastic price too.
6 lipca 2026
Odpowiedź od Plumbs
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you were pleased with the service you received and that our representative was able to help you select a fabric that works perfectly for you. We're also pleased to know that the cover fits beautifully and that you are happy with both the appearance and value for money. Your feedback is greatly appreciated, and we thank you for choosing Plumbs. We hope you enjoy your furniture for many years to come
Pleased with purchase.
We were pleased with the service received. The only complaint we had is that our covers are slightly big, we were informed when they were fitted that because they are cotton based it is to allow for shinkage when washed. We will see when they are washed and it would have been nice to have been informed on this earlier.
29 czerwca 2026
Odpowiedź od Plumbs
Thank you, Brenda, for taking the time to leave us a review and for your kind comments about the service you received. We are delighted to hear that you were pleased with the overall experience.
We appreciate your feedback regarding the fit of your covers. As they are made from a cotton-based fabric, they are intentionally fitted with a little extra allowance to accommodate natural shrinkage after washing. However, we completely understand your comments about being informed of this earlier in the process, and we will take this feedback on board as we continue to improve our customer communications.
Thank you again for your valuable feedback and for choosing Plumbs. We hope you continue to enjoy your new covers
Staff were very professional and an all…
Staff were very professional and an all round good service, no hesitation in using Plums in future. Maxine provided excellent first class workmanship.
10 lipca 2026
Odpowiedź od Plumbs
Thank you for taking the time to leave such a wonderful 5-star review. We are delighted to hear that you were pleased with the service you received and that our team provided a professional experience throughout.
It is especially lovely to hear your comments about Maxine's workmanship. We will be sure to pass on your kind feedback, and we know she will appreciate your recognition.
Thank you for choosing us, and we look forward to assisting you again in the future.
Our rather tired looking sofa has been…
Our rather tired looking sofa has been transformed. The upholstery material is of a high quality and we love its colour and texture. Service has been excellent.
Thank you
1 lipca 2026
Odpowiedź od Plumbs
Thank you, Jane, for taking the time to leave such a wonderful review. We're delighted to hear that your sofa has been transformed and that you're pleased with the quality, colour, and texture of the upholstery material. It's especially rewarding to know that you found our service excellent. Thank you for choosing Plumbs, and we hope you enjoy your refreshed furniture for many years to come.
The salesman was very helpful and…
The salesman was very helpful and polite & talked us through what was involved in the purchase order and payment
We are very happy with the new curtains as they make the rooms warmer & cosy
& look forward to ordering from your company again
10 lipca 2026
Odpowiedź od Plumbs
Thank you very much for taking the time to leave such a wonderful review. We are delighted to hear that you found our representative helpful, polite, and informative throughout the ordering process.
It is especially pleasing to know that you are happy with your new curtains and that they have helped make your rooms feel warmer and more cosy. Customer satisfaction is extremely important to us, and your kind feedback is greatly appreciated.
Thank you for choosing Plumbs. We look forward to assisting you again in the future.
Gr8 service from measuring to fitting…
Gr8 service from measuring to fitting by Michael it’s like a brand new chair would highly recommend. And the quality of material is fantastic.
10 lipca 2026
Odpowiedź od Plumbs
Thank you very much for your wonderful 5-star review. We are delighted to hear that you were pleased with the service you received from measuring through to fitting, and that Michael was able to help transform your chair. It's especially pleasing to know that you are happy with the quality of the material chosen.
Your kind recommendation means a great deal to us, and I will ensure that your feedback is passed on to Michael and the wider team.
Thank you for choosing Plumbs, and we hope to be of assistance again in the future.
Prompt action each stage
Prompt action each stage, accurate measurements. Speedy delivery. Agent very skilled patient and. helpful.
10 lipca 2026
Odpowiedź od Plumbs
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you were pleased with the service provided, from the prompt communication and accurate measurements through to the speedy delivery. It is especially rewarding to know that you found our agent to be skilled, patient and helpful throughout the process.
Your feedback is greatly appreciated and will be shared with the wider team.
Extremely helpful and efficient service…
Extremely helpful and efficient service even when an extra fitting was needed due to a minor problem. The end result was fabulous.
27 czerwca 2026
Odpowiedź od Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received a helpful and efficient service.
Disappointing. I had a representative come to my house…
I had a representative come to my house to price 4 sofa cushions. Susan insisted that plumbs only uses their own material and priced 4 cushions at £1150. She was extremely miserable with the worst attitude, and after I said that I thought this was a high price she grabbed her stuff and was out the door without so much as a goodbye, very rude with a terrible attitude of someone of such maternity. BEWARE!!!
16 lipca 2026
Opinia niezależna
Odpowiedź od Plumbs
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.
To ensure all of our products comply with UK fire safety regulations, we can only use our own approved fabrics and materials when carrying out upholstery work. This requirement is in place to help ensure the safety and quality of the finished product.
We apologise if this was not explained clearly or if the service you received did not meet your expectations. Customer service is very important to us, and we will review your comments internally.
Thank you for bringing your concerns to our attention.
From start to finish
From start to finished product - everything was excellent. Lynn realised exactly what I wanted and showed me the most suitable fabrics for loose covers for a small sofa. She measured and photographed everything very carefully and when the covers arrived and fitted - they were perfect! The fit and finish were excellent and looked wonderful. I am delighted and would certainly recommend Plumbs for quality and cost.
29 czerwca 2026
Odpowiedź od Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service and quality products, Catherine.
Great finish to my sitting room
Great finish to my sitting room
Ricky was very helpful and has great customer service skills. I am happy with my purchases other than I expected the curtains to be a little thicker.
8 lipca 2026
Odpowiedź od Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with excellent service and that you are delighted with the end results.
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