I purchased several different services from Plumbs: from a kitchen roller blind, window seat cushion, to reupholstering a sofa, armchair and stool. All of this was booked on one home visit. Booking cl... Zobacz więcej
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Very helpful consultant who came out and advised and took measurements. Covers completed much faster than expected (which was a bonus) and are of excellent quality It feels like having a new sofa ! R... Zobacz więcej
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After an excellent initial appointment & my subsequent prompt payment, I have been left with no fitting appointment. I have tried calling & told someone will call me back. The product is not cheap &... Zobacz więcej
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We ordered two new seat cushion covers and arm rest covers. They arrived sooner than we expected and are an excellent match as advised by Margaret who came to measure up. We are very pleased with the... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Dane kontaktowe
Brookhouse Mill, PR17PZ, Preston, Zjednoczone Królestwo
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Doskonała
6 tys. recenzji
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Great personal service
Everyone I spoke to, whether face to face or in person was friendly and helpful. It seemed that everybody knew each other. There was a mix, up with the fitting date which meant my curtains arrived a couple of weeks later than I was expecting. I had thermal linings which are very thick - they don't open as far as my old curtains so I will have to get some metal tie backs. This could have been explored at the consultation. The curtains look lovely when drawn at night.
10 września 2026
Odpowiedź od Plumbs
Thank you for taking the time to share your feedback. We’re pleased to hear that everyone you dealt with was friendly, helpful and welcoming, and that you’re happy with how your new curtains look when drawn.
We’re sorry, however, about the mix-up with the fitting date and the resulting delay. We also appreciate your comments regarding the thermal linings and tie-backs. We’ll share this feedback with the relevant team, as it’s important that these practical considerations are discussed during the consultation so expectations are clear from the outset.
Thank you again for your honest feedback and for choosing Plumbs. We hope you continue to enjoy your beautiful new curtains.
Efficient and good experience
Efficient and good experience. Felt confident with the measuring by Plumbs and the finished article looks great. Really easy and great communication. Thank you
10 września 2026
Odpowiedź od Plumbs
Thank you for your lovely feedback. We’re so pleased to hear that you had a smooth and positive experience with Plumbs and felt confident in our measuring service.
It’s fantastic to know that you’re happy with the finished result and found the whole process easy, with clear communication throughout. Thank you for choosing Plumbs, and we hope you enjoy your new curtains for many years to come!
Rob took great care to measure…
Rob took great care to measure everything, also showed us lots of samples until we found what we wanted. He returned to fit the covers and ensured they all fitted correctly. Very professional, polite and helpful. Extremely pleased with the service
10 września 2026
Odpowiedź od Plumbs
Thank you, Elizabeth, for your wonderful 5-star review. We’re delighted to hear how pleased you were with the service Rob provided, from helping you choose the right fabric through to ensuring your covers fitted perfectly.
Thank you for choosing Plumbs.
Everyone we dealt with
Everyone we dealt with, either by phone or in person was excellent. They were pleasant and informed. As a result we have a beautifully recovered chair. Thank you very much.
10 września 2026
Odpowiedź od Plumbs
Thank you so much, Sue, for your wonderful 5-star review. We’re delighted to hear you received excellent service from our team and that you’re so pleased with your beautifully recovered chair. Thank you for choosing Plumbs.
Our old bed settee and armchair are…
Our old bed settee and armchair are like new, Plumbs were always punctual and helpful, we felt they cared about their customers. Would definately recommend them for service and quality
17 września 2026
Odpowiedź od Plumbs
Thank you so much for your lovely review. We’re delighted to hear that your bed settee and armchair look like new again!
It’s wonderful to know that you found our team punctual, helpful and caring throughout the process. We really appreciate your kind words about our service and quality, and especially your recommendation.
Thank you for choosing Plumbs, and we hope you enjoy your beautifully refreshed furniture for many years to come!
The wrong material
I ordered additional armcovers and although they arrived quickly and were of as equally good quality as the originals they were a different colourway of the pattern.I contacted my local Plumbs rep and she was very helpful and said that if I returned them I would probably get a full refund but could not guarantee that Plumbs would replace them with the correct colourway. That would mean that I would have no spare arm covers, so although they are not a true match I have to hope people won't notice! I am very disappointed.
3 września 2026
Odpowiedź od Plumbs
Thank you for sharing your feedback. We’re very sorry that the additional arm covers arrived in a different colourway from your original covers. We completely understand how disappointing this must be, especially when you were expecting a matching set.
While we’re pleased to hear that the covers arrived quickly and that you were happy with their quality, we appreciate that this does not resolve the issue. We’ll make sure your comments are shared with our team so we can review how additional covers and colour matching are handled.
Thank you also for your patience and for speaking with your local Plumbs representative. We’re sorry that on this occasion we haven’t delivered the result you were hoping for.
Lots of good experiences over the last few months Over the last few months I have had…
Over the last few months I have had several sets of curtains made and lots of furniture covered. Quality is excellent. My local agent Lauren is a star and nothing is too much trouble. She is a real asset to Plumbs
9 września 2026
Odpowiedź od Plumbs
Thank you so much for your wonderful review. We’re delighted to hear that you’ve been so pleased with your curtains and furniture coverings, and it’s fantastic to know that the quality has met your expectations.
We’ll be sure to pass your lovely comments on to Lauren. She’ll be thrilled to know that her help and dedication have made such a positive impression. She really is a valued member of the Plumbs team.
Thank you again for choosing Plumbs, and we look forward to helping you again in the future
I was very happy with the quality of…
I was very happy with the quality of the curtains I ordered. They were ready quicker than expected. The only delay I experienced was in the actual fitting . I would however be happy to order from Plumbs again.
4 września 2026
Odpowiedź od Plumbs
Thank you for your lovely review. We’re delighted to hear that you’re happy with the quality of your new curtains and that they were ready sooner than expected. We’re sorry there was a delay with the fitting and appreciate your patience. It’s wonderful to know you would choose Plumbs again, and we look forward to helping you in the future.
Very disappointed with curtains
Very disappointed with curtains. Cheap and flimsy looking.
16 września 2026
Odpowiedź od Plumbs
We’re sorry to hear that you’re disappointed with your curtains. This is certainly not the experience we would want you to have.
Please contact our Customer Service Team on 01772 838363 with your order details so we can look into your concerns and see how we can assist.
Lovely lady who came to measure and fit…
Lovely lady who came to measure and fit the cover, I am very pleased with the cover. Thank you
16 września 2026
Odpowiedź od Plumbs
Thank you so much for your lovely 5-star review, Margery. We’re delighted to hear that you’re so pleased with your new cover and with the service you received from our representative. We really appreciate you taking the time to share your experience.
Reupholstery
At the initial visit from Lynn Foster, and the follow-up visit to measure, she was excellent in providing information and advice as to which materials would best meet our requirements. When our two sofas and chair were returned they looked splendid and are very comfortable. At first I was surprised these were delivered with no protective covering for the new Palermo Sky upholstery though all was OK.
6 września 2026
Opinia niezależna
Odpowiedź od Plumbs
Thank you so much for your wonderful 5-star review, Michael. We’re delighted to hear that Lynn provided such helpful advice throughout your experience and that you’re so pleased with how your sofas and chair look and feel. Thank you also for your feedback regarding the delivery, which is appreciated. We hope you enjoy your beautifully transformed furniture for many years to come!
Poor service all round
I placed my order in April and paid a large deposit. I wasn't contacted until (after much chasing) July. I then paid the full amount. The upholstery is good but I later realised the replacement seats cushions are too big and a struggle to fit onto the sofa. I ordered a matching throw (to protect the sofa from pets), it didn't arrive. I had to call constantly but I was put off every time, callbacks were promised but rarely happened. I got a throw in September but it's too short! I give up!!
23 września 2026
Opinia niezależna
Odpowiedź od Plumbs
We’re sorry to hear about the issues you’ve experienced. Please send us your order number, postcode and contact details, and we’ll pass your concerns to the relevant department.
I ordered loose covers for two large…
I ordered loose covers for two large sofas, an armchair and a matching set of curtains for my living room. I can honestly say my experience with Plumbs has been absolutely fantastic. In particular, with Amanda, the Plumbs sales consultant who measured up for both the curtains and for the sofa covers amd fitted the sofa covers. Amanda was incredibly professional, understood what I was looking for, was tremendously knowledgeable around fabrics and designs and made suggestions that made all the difference to how my home looks now and I couldn't be happier with how my sofas and curtains look. The quality and fit of the fabric is beautiful and it has tranformed my home so a huge shout out to Amanda and the team st Plumbs for such a terrific job!!!
21 września 2026
Opinia niezależna
Odpowiedź od Plumbs
Thank you for such a fantastic review, Maeve! We’re delighted that you’re so pleased with your new sofa covers and curtains. Your wonderful comments about Amanda are especially appreciated, and we’ll make sure they’re shared with her. Thank you for choosing Plumbs!
Philip was very professional
Philip was very professional, friendly, informative and clear with information. He inspired confidence in the quality and reliability of the company and the product. I felt I had made the right decision to go with Plumbs
5 września 2026
Odpowiedź od Plumbs
Thank you so much for your wonderful 5-star review, Susan. We’re delighted to hear that Philip made such a positive impression and gave you confidence in choosing Plumbs. We really appreciate your kind feedback and will be sure to pass your lovely comments on to him.
This is the third time my sofa has been…
This is the third time my sofa has been recovered by Plumbs within the last 20 years so I need say no more.
4 września 2026
Odpowiedź od Plumbs
Thank you so much for your wonderful 5-star review. It’s fantastic to hear that you’ve chosen Plumbs for the third time over the last 20 years. We really appreciate your continued trust and loyalty, and we look forward to being of service again in the future.
Very Happy with covers but the velcro…
Very Happy with covers but the velcro fastening did not work and I have had to stick it on with a fabric glue.
4 września 2026
Odpowiedź od Plumbs
Thank you for your lovely review. We’re really pleased to hear that you’re very happy with your covers.
We’re sorry to hear about the issue with the Velcro fastening and appreciate you letting us know. Thank you for taking the time to share your feedback with us.
great choice of fabrics.
great choice of fabrics.
Discreet advice / help without pressure
Finished items installed v. professionally.
Manufacturing to a high standard. A few loose ends of cotton to snip off - but overall a v. satisfactory purchase.
9 września 2026
Odpowiedź od Plumbs
Thank you so much for your lovely 5-star review. We’re delighted to hear you were pleased with the choice of fabrics, the helpful advice you received and the professional installation. We really appreciate your feedback and hope you enjoy your finished furniture for many years to come.
Odpowiedź od Plumbs
Thank you so much for your lovely 5-star review. We’re delighted to hear you were pleased with the helpful advice you received and the professional installation. We really appreciate your feedback and hope you enjoy your shutters for many years to come.
I wanted to share my thanks and…
I wanted to share my thanks and feedback for the outstanding service I received. The shutters look absolutely amazing. From the very beginning, Anthony’s communication was excellent — he showed a genuine understanding of my situation and was so caring and considerate throughout.
He did a wonderful job with the shutters, adjusting perfectly to all circumstances. He even took care to consider the cleaning, and measured and fitted them with absolute perfection, working around my uneven walls to get the fit exactly right. From the plumbs to the final fitting, everything was done to perfection.
This has been outstanding service from start to finish, and I would absolutely recommend Anthony and the team. Thank you so much.
17 września 2026
Opinia niezależna
Odpowiedź od Plumbs
Thank you, Salma, for taking the time to leave such a wonderful review.
We are delighted to hear how pleased you are with your new shutters and the service you received throughout your journey with us. It's especially lovely to hear your kind comments about Anthony's communication, care, and attention to detail. I will make sure your feedback is shared with him and the wider team.
Thank you again for your recommendation and for choosing Plumbs. We hope you enjoy your beautiful new shutters for many years to come.
Good service and advice and prompt…
Good service and advice and prompt attention to details. Samples arrived in quick time followed with sound advice.
21 sierpnia 2026
Odpowiedź od Plumbs
Thank you, Gordon, for taking the time to leave such a lovely review. We're delighted to hear that you found our service helpful and that the samples arrived promptly, allowing us to provide the advice you needed to make an informed decision.
Your kind comments are greatly appreciated, and I will be sure to share your feedback with the team. Thank you for choosing Plumbs and for your recommendation.
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