Plumbing Place Recenzje 

136
•
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered a Roper Rhodes WC seat from Plumbing Place after speaking to a very helpful lady who checked that the warehouse had them in stock and telephoned me back within 10 minutes to confirm the order.... Zobacz więcej

Oceniono na 5 z 5

I bought a Worcester Bosch Central heating boiler at the best price on the internet. I wanted it delivered to The Hay Mills Branch for me to collect. I spoke to a lady in Lichfield who explained the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were somewhat apprehensive, having not bought goods in this way previously,but the reviews for Plumbing Place were good. The adviser was pleasant and helpful and sent an email to confirm our order... Zobacz więcej

Oceniono na 3 z 5

Bought this product to house a tile on an access panel. Flimsy, overly complicated, no room for error or taking into account grout spacing and the magnets don't grab unless perfectly lined up. Only re... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

136 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(136)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Good customer service!

I had some initial reservations, because before ordering I had checked with a team member to make sure the item was in stock (as I needed the item within a few days) and was advised that they were in stock, according to their records. However when my order was processed, I received a message telling me that the item was not in stock, but a delivery was on the way and so the order would be delayed by a few working days. On phoning the company they explained that their systems had said that the item was in stock, but the warehouse was telling them otherwise. When I explained that I needed the item quickly, Samantha went to great lengths to phone all their local offices to source the item, send it next day delivery and it arrived within the original timescales I had expected. For this reason alone, I would use the company again - they obviously care about their customers! Thanks Samantha!!

5 sierpnia 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi Lynda,

Thank you very much for your lovely review.

We are very customer service focused and we do what we can to meet your expectations each and every time it’s very nice to see that this pays off.

Thank you for choosing Plumbing Place.

Sam

Oceniono na 4 z 5

Well informed by Samantha

Despite the product being shown as "in stock", possibly because I ordered 2 of them they were "out of stock" and therefore there was a bit of delay in fulfilling the order. Indeed I was requested to give feedback on the order a full week before I received it. However, the number and quality of e-mails received from Samantha in Customer Service kept me well informed about the progress of the order without my having to request information on the progress. When you are so well informed, the delay seems irrelevant ! Order now received and was well packaged with no damage to contents. Will consider ordering again in the future. John N.

30 lipca 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi John,

Thank you very much for taking the time to review us.

We know its important to keep customers updated on any possible delays, its not very often it happens but when it does we will do our best to make sure the product is sourced and dispatched as soon as possible.

Thank you for choosing plumbing place.

Sam

Oceniono na 5 z 5

Excellent customer service - well done Sam!

Keen price and free P&P for my order. Very happy with my purchases. Small issue resolved quickly & professionally; thank you Sam. I would definitely buy from Plumbing Place again.

19 lipca 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi Stephen,

Thank you for great review. It’s always good to here and read positive comments. I am pleased I could resolve the issue and that you’re pleased with your purchases.

Thank you for choosing plumbing place.

Sam

Oceniono na 5 z 5

Quick, efficient service.

Did what they promised.

9 lipca 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi Jim,
Thank you very much for your kind review, our aim is to provide quick service whilst maintaining a high level of customer service.
Thank you for choosing Plumbing Place.
Sam

Oceniono na 1 z 5

Where is my tap I ordered 1 week ago?

Since ordering online 7 days ago this is the first communication I have received from Plumbing Place asking me to review the service. What service? I need my money back as the plumber is coming tomorrow so I will have to go and purchase from a store.

2 lipca 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Dear Simone,
I would like to offer our most sincere apologies for the issues you have encountered.
After having a conversation with yourself on the phone, we discovered unfortunately our email correspondences were going into your spam folder so it did not seem that you had not heard from us.
In regards to this item not being received I have since discovered that our courier service had a bit of a mix up with the address and took the item to your local post office.
This is very unusual and we rarely have any problems with our courier services, so again, I deeply apologise for the problems that occurred.
I hope the tap is now received and successfully installed.
Sam

Oceniono na 5 z 5

Good product, great price, quick service

Bath taps in this design varied in price greatly across the web, these were the cheapest I could find, and free delivery over £50 was also very welcome. Were delivered quickly and well packed, all in all a top experience for a quality product at a bargain price.

24 czerwca 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi David,
Thank you very much for your review.
We like to keep our customer costs to a minimum, offering free deliveries on all orders over £50 (minus big and bulky items) and price comparing to ensure the best prices are offered to you.
We offer a wide variety of stock so that we give our customers varied choices and options.
Sam

Oceniono na 5 z 5

great price

i have just bought a mira jump electric shower to replace my old tired shower just fitted it works a treat

3 czerwca 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi David,
Thank you for your 5 star review!
I am very glad to hear you are pleased with your product.
Thank you for choosing Plumbing Place.
Sam

Oceniono na 5 z 5

Could not have been better. 1st class service & delivery

Try this company for your requirements, they are fast accurate and economically priced.

26 maja 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi Horace,
Thank you for your kind review.
We like to provide customers a fast turn around from order to delivery, whilst keeping our customer service level high.
Thank you for choosing Plumbing Place.
Sam

Oceniono na 5 z 5

Excellent price, quick delivery - would highly recommend.

Very user friendly website made ordering my new Mira Jump Shower easy at the cheapest price on the web. Reasonable delivery price and item arrived in 3 days. Couldnt ask for more.

24 maja 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi Elizabeth,
Thank you for the great review!
As mentioned we like to provide customers a fast turn around from order to delivery whilst keeping our customer service level high. We also strive to compete in the market to make our prices the best we can offer you.
Thank you for choosing Plumbing Place.
Sam

Oceniono na 5 z 5

does what it says on the web

this site is easy to navigate and it delivered my purchase when they said they would

19 maja 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi Vivian,
Thank you for the brilliant review!
Our web developers do work extremely hard to keep the site user friendly and are busy behind the scenes making it even better as we speak.
Thank you for choosing Plumbing Place.
Sam

Oceniono na 5 z 5

Good price, efficient delivery!

Really good service-it came within two days.

14 maja 2013
Opinia niezależna
Logo Plumbing Place

Odpowiedź od Plumbing Place

Hi John,
Thank you for the review.
We do like to supply quick and efficient services as we know that people's time is precious.
Thank you for choosing Plumbing Place.
Sam

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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