What I saw when I ordered the part, on your web site, was a genuine Aqualisa part with the Aqualisa name clearly printed on the body of the part, matching the original one I had. The part that came wa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was weary after reading mixed reviews....I shouldn't have been. Ordered Monday 19th August,asked why still showing as ordered being processed next day.Emailed Tuesday asking when it will be despatc... Zobacz więcej
What a refreshing experience. I e-mailed in the evening to ask two rather detailed questions about model numbers and stock availability. First thing next day I got a clear, accurate and concise reply... Zobacz więcej
Excellent service, ordered an item from the website unfortunately the part No. didn’t match the photo. Call explained they understood, sent a prepaid returns label while they sorted out the website... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are plumbing and heating merchants. We supply a wide range of products such as shower pumps, water heaters, bathroom taps, electric and thermostatic showers, towel rails, heating controllers, thermostats, macerators and more. We offer an extensive collection of premier brands, including Salamander, Salus, Hyco, Polypipe, Bristan, Triton, Tapworks, Geberit, Insinkerator, Wirquin and Roca.
Dane kontaktowe
Unit 1, Epsom Business Park, Kiln Lane, KT17 1JF, Epsom, Zjednoczone Królestwo
- 0303030 0115
- customercare@plumb2u.com
- plumb2u.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Timely delivery with no problems
Absolutely Spot On
Excellent price/product and service
Excellent price/product and service, highly recommend based on my experience.
go elsewhere
Order a toilet seat from them which broke during installation. Despite following instructions, they didn’t care. This seat cost >£100 so simply wasn’t of the quality expected.
Wish I’d ordered from a different company with a more forgiving returns policy.

Odpowiedź od Plumb2u
Thoroughly recommended
I’ve used these guys now a few times and they have been brilliant.
Great service and price and delivery has been spot on.
Restored my faith in online purchasing
Great service, great value for money.
I emailed first to check and make sure the product I wanted was in stock as I wanted 6.
I received an answer almost immediately.
I confirmed my order and I received it within a couple of days. All perfect and I saved a total of £13 versus my usual supplier of the same product.
Highly recommended.
I shall return!
Arrived on time and as described
Arrived on time and as described, price was very good
Dreadful Experience, Avoid at All Costs
I can't express how utterly disappointed I am with the abysmal service from this company. We ordered a boiler, and from the get-go, it was a nightmare. First, they sent us the wrong package, resulting in an agonizing additional week of waiting for the correct item to arrive.
When the long-awaited boiler finally showed up, our hopes for warmth and comfort were dashed. To our dismay, the boiler they sent was faulty. Our attempts to contact their customer service were met with nothing but frustration. For a whole day, we were left in the cold, both figuratively and literally, as they failed to answer our calls.
Desperate for a solution, we requested a replacement for the defective boiler. Shockingly, their response was to flat-out refuse and insist that we handle the issue by seeking repairs directly from the manufacturer. This left us in a precarious situation, enduring another week without heat or hot water.
To add insult to injury, we had to pay a gas engineer not once, but twice, to rectify the problems with our supposedly brand new and expensive boiler. The lack of accountability and customer care displayed by this company is nothing short of infuriating.
In conclusion, save yourself the hassle and steer clear of this company. Their incompetence and indifference to customer satisfaction have made this entire experience a regrettable and costly ordeal. I wouldn't wish this level of frustration and inconvenience on anyone.
I'm still waiting for my refund on…
I'm still waiting for my refund on damaged item, item returned to sender, no correspondence and no refund, remember this when you make a purchase.
Good price and delivery.
Fast delivery on bathroom part only…
Fast delivery on bathroom part only available online - flush is as new again. Thanks.
Would give zero if could
Would give zero if could - part supposedly sent never received.

Odpowiedź od Plumb2u
Ease of finding what i was looking for.
Ease of finding what i was looking for, a fair price and free speedy delivery to a local collection point.
Unfortunately the collection point wasn't the easiest to find.
Good price, good service, quick delivery
What a refreshing experience
What a refreshing experience. I e-mailed in the evening to ask two rather detailed questions about model numbers and stock availability. First thing next day I got a clear, accurate and concise reply, from Shaun Cooke. Excellent customer service, so I ordered the item via their website and it's now arrived correctly. Good price, very pleased.
Good service
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







