They cancelled my order due to a pricing error which is fine. They emailed to let me know and offered a free item and a coupon code for the future. I thanked them and declined the free item. Two weeks... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have been shopping with Plugyourholes since I first saw their tent at warped tour in 2013 (great marketing btw), I got a fantastic pair of wood tunnels that lasted me until I stretched my ears to la... Zobacz więcej
I've been a customer since 2013 or 2014 and have always been a huge fan of the random bag of plugs. I don't think I've ever been disappointed and somehow end up getting a set I've been thinking of get... Zobacz więcej
I love the products and the quality, but the shipping and customer service leaves something to be desired. I'm sure they probably take care of a high volume of orders but items almost always take thre... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
This all started in a one bedroom apartment in 2006 and now look what you’ve made it! The amazing PYH fans have grown this thing into something that could have never been foreseen. Millions of visitors to the site, Thousands of orders per month, more than a dozen cross country and international tours and still more to come. We don’t have customers, we have a family!
Dane kontaktowe
1225 E 18th St., 64108, Kansas City, Stany Zjednoczone
- 8444-myplugs
- support@plugyourholes.com
- plugyourholes.com
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Cancelled my order but didn't refund me
They cancelled my order due to a pricing error which is fine. They emailed to let me know and offered a free item and a coupon code for the future. I thanked them and declined the free item. Two weeks later I notice they never refunded me, so I emailed to ask for a refund. That day I got a separate email that my order shipped. I replied to that email asking for the refund and I do not want the cancelled order. They emailed back that they didn't refund me because I "never asked for a refund." That's not how business works, if you cancel someone's order you refund their order. Definitely avoid this business.
Longtime customer, get the random bag of plugs
I've been a customer since 2013 or 2014 and have always been a huge fan of the random bag of plugs. I don't think I've ever been disappointed and somehow end up getting a set I've been thinking of getting. Will continue buying sets from here until they shut the doors!
Placed an order 2 weeks ago, no product.
Placed an order 2 weeks ago, received confirmation but order still hasn’t shipped. Reached out to their support email to try to get some kind of update. Nothing. Tried calling their support number, rings twice then call drops. At this point I just want my money back. But guess what? I can’t start the refund process, until their non-existent support gets back to me. Absolutely ridiculous, order from here at your own risk.
UPDATE: I finally got a hold of customer support. Turns out the product I ordered (the beginner stretching kit) takes 2-4 weeks to ship, since there are so many parts to it. That makes sense, but I wish there was some kind of disclosure of that. Making this update so if anyone also orders the kit they’ll know what’s going on.
The service was great like always
The service was great like always! Everything I buy from this website is always perfect!
Crummy materials
Nothing was wrong interms of shipping or anything it was just crummy silliocone material supper uncomfortable there was a tear and thin spot on one of the flares I just ended up tossing them not worth the price at all In all honesty
My order came in time
My order came in time, the size plugs I purchased were the correct size. I'm overall happy with the quality and experience
THEY HAVE NO CUSTOMER SERVICE NUMBER
THEY HAVE NO CUSTOMER SERVICE NUMBER, ON PURPOSE
Even if by some miracle I get my product/money I will never ever shop with these people again. Their inventory is hardly unique and other companies HAVE A PHONE NUMBER.
good quality products
The product was a joke as well as the…
The product was a joke as well as the slow return process
Poor quality jewelry
Ordered some earrings and got…
Ordered some earrings and got confirmation. Then when they were supposed to get shipped, I was notified that they were actually out of stock. That was really disappointing because they were specifically for my wedding. They did offer a gift card along with a 20% bonus on top of that which I gladly accepted an exchange however, every time I go online, everything is out of stock. I’ve tried multiple times over multiple weeks to search for something that would fit my ages and that I liked and again, it seemed like 90% of the entire inventory on the website is constantly out of stock. I’ve been reached out and asked for a refund and was told that they would issue a refund after about a week. I realized still not received that refund. I reached back out to the company and asked how long it would take for the refund and they mentioned that it actually had not gone through and so they pushed it through then and there I did get my refund but only my refund not even for the amount that the initial gauges cost , but I also lost the 20% incentive on top of it. Very disappointing. I most definitely will never be using this company again.
Great and easy
The process was easy. Items delivered in a timely manner. Size of product was exactly what I ordered, material is great as well.
Easy exchange
I ordered the wrong size. I was expecting to have to deal with it but the exchange process was quick and painless. Always easy to work with and quality jewelry. Thank you!
100% do recommend
Great quality plugs, reasonably priced, great customer service. Easy and smooth exchange process, quick and efficient shipping. Don't really have anything bad to say except that a lot of the ones I had my eye on were out of stock in my size. (00, so thats my fault haha)
I'm a repeat customer, and i 100% do recomend.
They sit really well!
They saddle tunnels sit very well in the ear and they don’t feel like they’ll fall out. I have yet to wear the dangle ones but they look just like the picture and a gorgeous in real life.
Amazing colors and perfect fit…
So many amazing choices and super fast shipping. The colors and size are spot on to what I ordered.
Hit n miss with things
My first order was lost during shipping. Took abit to get things sorted out. Got my package about 2 months after ordering. Plugs are nice. Recieved my gift card but didnt recieve my free plugs for spending over 100 bucks.
Great customer service great quality…
Great customer service great quality and their products
Never got my order
Never got my order
Ordered on the 29th of February and never arrived.
Order #11552390
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