Plants4Presents Recenzje 

18 886
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great choice of plants and advice on the website. Very prompt delivery on the day I had chosen. Plants (lemon trees, jasmine and fig tree) arrived very carefully packaged and in great condition via a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

They have very beautiful and well looked after plants. After I’ve placed an order for my sister’s birthday, there was an issue unfortunately with the delivery. I’ve contacted the customer service and... Zobacz więcej

Oceniono na 5 z 5

Excellent service and packaged extremely well! I phoned Plants4Presents to ask for some advice and they were exceptionally helpful - even though I made a bit of a fool of myself as I hadn’t opened the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We bought this for a friend who had sadly unexpectedly lost her dog. Rather than buying flowers which would die, this is a great present, quick delivery and good quality plant and pot.

Reakcja na opinię


Informacje dotyczące firmy

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O Plants4Presents

Napisane przez firmę

We deliver beautiful plants as gifts across the UK.

From lemon trees to flowering houseplants, to herb planters and climbers for the garden we've over 100 plants in season to choose from at our Sussex nursery.

We pride ourselves on the quality of our plants and service. Unlike other companies our plants are always wrapped and boxed fresh at our own nursery to ensure they arrive in tip top condition on the day you choose.

Whether it's for a big birthday, a wedding anniversary or just to send a little cheer, we'll take care of everything for you from the handwritten greeting card to the real time delivery updates. We deliver 7 days a week and you can choose your delivery date on the order form with free delivery* on all orders over £50.

Consistently rated excellent on Trustpilot, why not try our service for yourself?


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

19 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(18 886)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1014

Napisz recenzję
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Oceniono na 5 z 5

Great

The plants may be on the upper price scale but definitely worth it. Fabulous quality plants and great service with fast delivery.

2 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

What a gorgeous lemon tree

What a gorgeous lemon tree! Great gift packaging, delivery and instructions - two lemons fell off in transit (we were warned this might happen) but two remain!! My mum was really thrilled to get an already fruiting tree for her birthday and is chatting away to it daily.

8 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 4 z 5

Lemon tree & Gin. Lovely large plant delivered to my…

Lovely large plant delivered to my neighbours. Two lemons on it. They did wonder about leaves falling off after a week and soil / compost seemed dry. No detailed instructions.
Thankyou

8 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. Leaf drop is normally due to the watering not being quite right for the tree at a particular time of year. We're always happy to help with on going plant care advice, so if you or the gift recipients have any questions or concerns, please do not hesitate to get in touch. You can either call us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Oceniono na 5 z 5

Delighted with the selection

Delighted with the selection, packaging and delivery . Thank you

8 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

The staff at plants4present was…

The staff at plants4present were absolutely first class. I received my lovely plant with a lot of help from staff because I had to change the date of Delivery but all was good in the end and my plant is superb. Thank you very much.

25 sierpnia 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

Arrived on time as a gift

Arrived on time as a gift. Just as advertised in pictures.

24 sierpnia 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

Excellent response to problem with carrier

1 of 2 plants I ordered arrived damaged in transit despite the excellent packing.
I was delighted by your very speedy response and helpful resolution to the problem. You were one of the few sources of this plant suggested by the RHS and you did not disappoint! Well done and thank you.

2 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 4 z 5

The two lemon trees arrived in very…

The two lemon trees arrived in very good condition, inside very well designed and solid packaging. The plants are doing well, and I'm very pleased. My only criticism (hence 4 stars, not 5) is that your delivery firm once again let you down, and the boxes were left at the far end of the lane, at another house. They were heavy, and awkward, and it was quite a job lugging them back to where they belonged.

3 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We are really sorry to hear this, this is not the experience that we would have expected for you. We do hope that the plants are doing well but if there are any concerns or you have any questions, we would very much welcome the opportunity to help and you are welcome to contact us directly. You can either call us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Oceniono na 5 z 5

Happy repeat customer

My sixth time ordering from P4P, but the first time for myself, courtesy of a generous £10 voucher just for completing a customer survey.
Despite being at the mercy of couriers and mechanical systems (RM used to be dependable but have mangled several of my parcels this year, and a postie told me it's all automated now), all the plants have all arrived in perfect condition thys far.
You can see how much love and care they are treated with before they leave the nursery, and the care instructions provided are extremely helpful.
I can't imagine how much extra time it takes to write all the gift cards and pick out the chosen pots for each order. But it's these human touches that keep us coming back, and I've no doubt that if there were a problem, the P4P team would resolve it.
One small improvement suggestion, if I may: I forgot you had a 'pet safe' page and instead used your plant finder (which is a great feature!) then googled whether they were toxic to cats. It would be great if this info was visible on the individual plant pages, and/or included in the gift finder, if it's not too much work!
My Arabian Jasmine is beautiful, thank you!

4 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review and for the feedback, that is really appreciated. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

Brilliant website- do easy to use

Brilliant website- do easy to use

Kept me informed of progress of delivery- which was early Saturday morning which meant my sister was around. She was delighted with the lemon tree

Excellent all round

4 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 1 z 5
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Odpowiedź od Plants4Presents

Thank you very much for your review. We are really sorry to hear this, this is not the experience that we would have expected for you. We can see from the parcel tracking the delivery driver was in the right area, but we are sincerely sorry if they delivered the parcel to the wrong house. We do hope that the recipient has since received their gift safely, but if they haven't or if there are any concerns with the plant, we would very much welcome the opportunity to help and you are welcome to contact us directly. You can either call us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Oceniono na 5 z 5

Great service

Great service. Wanted to send red wine instead of white along with vine. Lady on phone was really helpful and made the change. The parcel was received on time by the recipient. Thank You. Xx

3 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

Impressed…

Delivered to the wrong address
I have been so impressed by the care and response from Hanna in listening & trying to resolve what was a delivery problem with the Order therefore not a reflection on the quality of the plant given the level of genuine care I would re order from this company again

4 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We are really sorry to hear this, this is not the experience that we would have expected for you. We can see the image of the delivery on the tracking and, although the delivery took place on the correct day, it looks like the driver may have possibly taken the parcel to the wrong house or the wrong entrance, our sincere apologies. We did want to ask if the recipient has now received their gift safely? If they haven't or if there are any concerns with the plant, we would very much welcome the opportunity to help and you are welcome to contact us directly. You can either call us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Oceniono na 5 z 5

very reliable supplier of quality plants.

Every time we use this sevice the recipients have been delighted with the quality of the plants and information they received.

3 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

Beautiful plant

Beautiful plant, delivered on time, really well packaged. Bought as a gift for my son who loves cooking, he's very pleased with it.

3 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

Excellent as always. I never buy online bouquets now.

As always, excellent quality plant, already with 1 bloom, well packaged, nice full size card, next day delivery. I never buy online bouquets now. Much better value to gift a living plant.

3 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

An excellent experience

The Plants4Presents website was well laid out, clearly presented, and easy to use.
My purchase arrived on the date I'd requested, and was beautifully packaged with lovely green tissue paper carefully wrapped around the plant.
The plant is well-rooted and a good size, and looks healthy and strong.
I will certainly be looking to make another purchase at some point from Plants4Presents.

27 sierpnia 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Oceniono na 5 z 5

Lemon Tree

Whilst the original plant that was delivered had a broken branch, this was replaced promptly with another. Both plants were very healthy with lemons on.
I would order again from this company. Delivery instructions to my daughter were followed
exactly and she was delighted to receive an original gift.

1 września 2026
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Odpowiedź od Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

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