Pilestone Recenzje 

797
•
Wynik TrustScore: 2.5 na 5

2,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have paid extra for the prescription progressive lens and it turned out to be red coated lens without any degree as per my prescription given. Keep giving excuses when asked for refund.

Oceniono na 1 z 5

Ordered Prescription glasses April 9th (Sent them the prescription same day of ordering the glasses to their support email) and now it is June 8th. Contacted them on May 6th by email with no response... Zobacz więcej

Oceniono na 5 z 5

Lifechanger for me. I've always been fascinated by drawing/photoshoping/image manipulation. These glasses have finally enabled me to trust my own eyes. Especially after a few months after your eyes ge... Zobacz więcej

Oceniono na 5 z 5

Since i like doing sports outdoors i ordered the model pilestone TP-028 sport edition. After several minutes of adjustment time from the eyes they work realy great! All colors seem way more vibrant... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum okulistyczne
  2. również w kategorii:
  3. Dostawca sprzętu medycznego
  4. Hurtownia okularów
  5. Optyk

Napisane przez firmę

Pilestone have taken advanced technology and worked with the leading industry experts to develop much improved results for the entire colour blind community. When purchasing colour correcting glasses from Pilestone you can be rest assured your purchasing glasses with only the highest integrity and quality frames to last a lifetime. Don't let your colour blindness stop you from seeing the true beauty of the world around you!


Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

797 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,6

Wszystkie recenzje

(797)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

The sight test said A type

The sight test said A type. They don't appear to make much difference though the red sunset was redder than before. Of course, i dont know what not being colour looks like but will persevere
The delivery was good though a day was wasted as the glasses had to be signed for and I wasn't at home.

16 czerwca 2023
Oceniono na 5 z 5

Like being reborn

My son has been colour blind all his life. His sister bought him lens B as a gift and it was like he was reborn. He was seeing childhood toys of his for the first time in their true colours. It was beautiful to witness. Thank you for this amazing product

25 maja 2023
Oceniono na 1 z 5

Delayed in an unacceptable way

I have plăcea the order in my 20th. It was supposed țo be One Weekend țo two Weeks țo get țo my adresa in Romani. Untill Now the package haș not left UK. And the shipment hasn’t been updated since May 23ed

19 maja 2023
Oceniono na 5 z 5

Great improvement to everyday life

My son is really pleased with glasses, and he loves wearing them. Before we bought them, he had not see the colour green, and most things in life were a shade of ‘hot dog bun’ colour! He has found experience of seeing colours amazing. I would recommend these glasses to any one who experiences colour blindness. To enable greater use of glasses, it would be good if Pilestone were to offer a robust wrap-around sport style frame for active children.

2 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Täuschung der Kunden

Täuschung der Kunden
Man kann das wirklich nicht anders sagen. Pilestone Deutschland, eine deutsche Webadresse, kostenloser Versand und keine Steuern sollen anfallen, also geht man davon aus, dass das Paket aus Deutschland kommt und, dass keine weiteren Kosten auf einen zukommen. Selbst in der FAQ (die ich dann nach der Bestellung gelesen habe) steht nur, dass Zollgebühren anfallen können. Da steht aber nicht woher das Paket kommt. Das findet man dann unter "Informationen".
Wie man sich also denken kann, sollte ich 24€ Zollgebühren für mein 79€ Paket bezahlen. Ich habe die Annahme verweigert. Für mich ist das ganz klar eine Täuschung.
Und vorallem ist es eine so große Enttäuschung. Ich habe mich so auf den Brillenaufsatz gefreut und wollte, dass mein Mann endlich Farben sehen kann. Dann die lange Lieferzeit und dann die wirklich böse Überraschung mit den Zollgebühren.
Ich habe aber daraus gelernt vorher bei Trustpilot zu lesen. Also seid gewarnt.

26 maja 2023
Opinia niezależna
Oceniono na 5 z 5

I didn’t realise how much these glasses

I didn’t realise how much these glasses would change things for me until I gave them a try, they really do change everything. If they work for you then I highly recommend getting yourself a pair, if they don’t work you can always send them back. I went with the aviators for outdoor which feel sturdy and premium and the UV protection is a nice bonus, the indoor pair also work amazingly well if you want to watch TV etc. The company is also great to speak to, I had an issue with one pair of glasses but I spoke to them and it was resolved pretty rapidly. Thank you Pilestone

11 maja 2023
Oceniono na 2 z 5

Bad quality, fake reviews, fake company(?)

I bought a pair of Pilestone colorblind glasses and I loved them. After a couple months, one of the lenses popped out and wouldn't go back in.
I tried to contact the company to ask if there was anything I could do and they have completely ignored me.
I went to their website to leave a review, but this doesn't seem to be possible, yet somehow all of their products have 5 stars. When you click the reviews on their website, nothing happens. I looked up their parent company and their website seems to be fake.
I'm not sure what is going on here, but it's very suspicious.

5 września 2022
Opinia niezależna
Logo Pilestone

Odpowiedź od Pilestone

Dear Customer,

Thank you very much for your order with Pilestone Colour Blind Experts.

I'm really sorry to hear you've not received a reply however we do respond to every customer query that gets through to us. May i please check you contacted support@pilestone.co.uk? Please also check your spam/junk folder in case a reply has gone into there. Please let me know your order number so that i can look into this as soon as possible for you.

To leave a review for Pilestone it must be done via Trustpilot which is the service we use and that's shown on our website - reviews can't be left via our actual website. I can assure you it's not possible for us to receive fake reviews as it's all done through Trustpilot which is a very strict and reputable platform.

I'm really pleased to hear you were initially happy with our colour blind glasses - i would like to help you with your query regarding a fault you have experienced so that you're able to use them again.

Please contact us at support@pilestone.co.uk or via our Contact Us page and somebody will get back to you.

Kindest Regards
Gemma
Pilestone Colour Blind Experts

Oceniono na 1 z 5

Not impressed really

Not impressed really, was looking forward to trying the sunglasses. All they did was turn proper reds, eg. UK pillar box into bright orange like a tangerine. To top it all, my sport model sunglasses just snapped an arm in two simply opening them up. Very cheap brittle plastic unfortunately. Requested a replacement arm for me to fit but price was £20! Not strong enough, didn't correct my colour blindness and not really fit for purpose at £100.

1 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Wrong Pair of Glasses Recived.... Radio Silence

Ordered the Casual glasses and recived the Clip on ones instead. I've emailed several times and after 2 weeks still nothing.... Looks like that hassel free return isn't all that hassel free... Now I'm stuck with an £80 pair of glasses I can't do anything with.... I'm so disappointed I can't tell you how much I was looking forward to this.

25 kwietnia 2023
Oceniono na 1 z 5

Nice product, poor returns

Nice product, poor customer service.

Have emailed three times now to get a return for order #11564

#1 25 April 23 (13 days ago) support at pilestone.co.uk
#2 04 May 23 (4 days ago) via online chat support at pilestonesupport.zendesk.com
#3 05 May 23 (3 days ago) via online chat support at pilestonesupport.zendesk.com

Shame otherwise good.

19 kwietnia 2023
Logo Pilestone

Odpowiedź od Pilestone

Dear Customer,

Thank you very much for your order with Pilestone Colour Blind Experts.

I'm really sorry to hear you didn't receive a response from our online chat - please note we have a 24 hour customer care team that's shown on our Contact Us page. You can either contact support@pilestone.co.uk or send a message on the Contact Us form.

If you have contacted the above email address please check your spam/junk folder.

Please contact me as soon as possible so that i can send you returns instructions.

Thank you

Kind Regards
Gemma
Pilestone Colour Blind Experts

Oceniono na 1 z 5

Glasses did not work

Glasses did not work, item returned no refund no communication absolutely terrible company

Just to follow this up Pilestone are now not admitting to have received the item, still refusing to refund. I'm having to claim through PayPal now. Item was sent special delivery, its been signed for AND THEY STILL WILL NOT REFUND!!!!!!!

14 kwietnia 2023
Oceniono na 1 z 5

Prices are fake for UE

Prices are fake for UE

I had to pay a 30€ customs fee for 80GBP glasses, in addition to the 8GBP shipping fee.

Open a store in the EU if you want to ship to the EU, but don't cheat us with prices.

24 marca 2023

Doświadczenie Trustpilot

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