I have paid extra for the prescription progressive lens and it turned out to be red coated lens without any degree as per my prescription given. Keep giving excuses when asked for refund.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered Prescription glasses April 9th (Sent them the prescription same day of ordering the glasses to their support email) and now it is June 8th. Contacted them on May 6th by email with no response... Zobacz więcej
Lifechanger for me. I've always been fascinated by drawing/photoshoping/image manipulation. These glasses have finally enabled me to trust my own eyes. Especially after a few months after your eyes ge... Zobacz więcej
Since i like doing sports outdoors i ordered the model pilestone TP-028 sport edition. After several minutes of adjustment time from the eyes they work realy great! All colors seem way more vibrant... Zobacz więcej
Informacje dotyczące firmy
- Centrum okulistyczne
- również w kategorii:
- Dostawca sprzętu medycznego
- Hurtownia okularów
- Optyk
Napisane przez firmę
Pilestone have taken advanced technology and worked with the leading industry experts to develop much improved results for the entire colour blind community. When purchasing colour correcting glasses from Pilestone you can be rest assured your purchasing glasses with only the highest integrity and quality frames to last a lifetime. Don't let your colour blindness stop you from seeing the true beauty of the world around you!
Dane kontaktowe
Unit 2 Gibson Way Manby Fields, LN11 8FA, Manby, Zjednoczone Królestwo
- support@pilestone.co.uk
- pilestone.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The sight test said A type
The sight test said A type. They don't appear to make much difference though the red sunset was redder than before. Of course, i dont know what not being colour looks like but will persevere
The delivery was good though a day was wasted as the glasses had to be signed for and I wasn't at home.
Like being reborn
My son has been colour blind all his life. His sister bought him lens B as a gift and it was like he was reborn. He was seeing childhood toys of his for the first time in their true colours. It was beautiful to witness. Thank you for this amazing product
Delayed in an unacceptable way
I have plăcea the order in my 20th. It was supposed țo be One Weekend țo two Weeks țo get țo my adresa in Romani. Untill Now the package haș not left UK. And the shipment hasn’t been updated since May 23ed
Great improvement to everyday life
My son is really pleased with glasses, and he loves wearing them. Before we bought them, he had not see the colour green, and most things in life were a shade of ‘hot dog bun’ colour! He has found experience of seeing colours amazing. I would recommend these glasses to any one who experiences colour blindness. To enable greater use of glasses, it would be good if Pilestone were to offer a robust wrap-around sport style frame for active children.
92 year old had never seen a rainbow in all its glory before.
Bought for Don he didn’t know is was being given as a present. He is 92 years old and saw a rainbow for the first time. 😁 Made his day.
Täuschung der Kunden
Täuschung der Kunden
Man kann das wirklich nicht anders sagen. Pilestone Deutschland, eine deutsche Webadresse, kostenloser Versand und keine Steuern sollen anfallen, also geht man davon aus, dass das Paket aus Deutschland kommt und, dass keine weiteren Kosten auf einen zukommen. Selbst in der FAQ (die ich dann nach der Bestellung gelesen habe) steht nur, dass Zollgebühren anfallen können. Da steht aber nicht woher das Paket kommt. Das findet man dann unter "Informationen".
Wie man sich also denken kann, sollte ich 24€ Zollgebühren für mein 79€ Paket bezahlen. Ich habe die Annahme verweigert. Für mich ist das ganz klar eine Täuschung.
Und vorallem ist es eine so große Enttäuschung. Ich habe mich so auf den Brillenaufsatz gefreut und wollte, dass mein Mann endlich Farben sehen kann. Dann die lange Lieferzeit und dann die wirklich böse Überraschung mit den Zollgebühren.
Ich habe aber daraus gelernt vorher bei Trustpilot zu lesen. Also seid gewarnt.
I didn’t realise how much these glasses
I didn’t realise how much these glasses would change things for me until I gave them a try, they really do change everything. If they work for you then I highly recommend getting yourself a pair, if they don’t work you can always send them back. I went with the aviators for outdoor which feel sturdy and premium and the UV protection is a nice bonus, the indoor pair also work amazingly well if you want to watch TV etc. The company is also great to speak to, I had an issue with one pair of glasses but I spoke to them and it was resolved pretty rapidly. Thank you Pilestone
Bad quality, fake reviews, fake company(?)
I bought a pair of Pilestone colorblind glasses and I loved them. After a couple months, one of the lenses popped out and wouldn't go back in.
I tried to contact the company to ask if there was anything I could do and they have completely ignored me.
I went to their website to leave a review, but this doesn't seem to be possible, yet somehow all of their products have 5 stars. When you click the reviews on their website, nothing happens. I looked up their parent company and their website seems to be fake.
I'm not sure what is going on here, but it's very suspicious.

Odpowiedź od Pilestone
You don't answer emails! But want reviews.
Sick of you asking me for reviews. You don't answer even important emails, so not a good word to say about you.
Not impressed really
Not impressed really, was looking forward to trying the sunglasses. All they did was turn proper reds, eg. UK pillar box into bright orange like a tangerine. To top it all, my sport model sunglasses just snapped an arm in two simply opening them up. Very cheap brittle plastic unfortunately. Requested a replacement arm for me to fit but price was £20! Not strong enough, didn't correct my colour blindness and not really fit for purpose at £100.
Didn’t really work for me.
Wrong Pair of Glasses Recived.... Radio Silence
Ordered the Casual glasses and recived the Clip on ones instead. I've emailed several times and after 2 weeks still nothing.... Looks like that hassel free return isn't all that hassel free... Now I'm stuck with an £80 pair of glasses I can't do anything with.... I'm so disappointed I can't tell you how much I was looking forward to this.
Nice product, poor returns
Nice product, poor customer service.
Have emailed three times now to get a return for order #11564
#1 25 April 23 (13 days ago) support at pilestone.co.uk
#2 04 May 23 (4 days ago) via online chat support at pilestonesupport.zendesk.com
#3 05 May 23 (3 days ago) via online chat support at pilestonesupport.zendesk.com
Shame otherwise good.

Odpowiedź od Pilestone
Glasses is not working in the purphase…
Glasses is not working in the purphase according to the test result and no response from customer service for a return or refund.
Glasses did not work
Glasses did not work, item returned no refund no communication absolutely terrible company
Just to follow this up Pilestone are now not admitting to have received the item, still refusing to refund. I'm having to claim through PayPal now. Item was sent special delivery, its been signed for AND THEY STILL WILL NOT REFUND!!!!!!!
Poor to say the least
Poor to say the least. Product hasn’t turned up. I feel this is a scam website. Do not buy from here
The clip on lenses were very purple /…
The clip on lenses were very purple / pink tinted. Although I got to see more pink it turned Post Boxes & Telephone Boxes orange. I will be returning mine
Nice sun glasses..
Nice sun glasses..
Did the color blind test whilst wearing them..
Made NO difference whatsoever.
Prices are fake for UE
Prices are fake for UE
I had to pay a 30€ customs fee for 80GBP glasses, in addition to the 8GBP shipping fee.
Open a store in the EU if you want to ship to the EU, but don't cheat us with prices.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







