Picture Perfect Home Ltd Recenzje 1098

Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Beautiful larder and free standing unit. Lovely delivery guys. Definitely will be dealing with this company again x x we bought Indian maple wood. So rustic really suits our home and it's just wha... Zobacz więcej

Oceniono na 5 z 5

An excellent customer service, from start to finish, something often lacking in this day and age. When I rang the calls were answered straight away and the people I spoke to were lovely and very pro... Zobacz więcej

Oceniono na 5 z 5

I purchased a larder cupboard from picture perfect home I had seen the same cupboard elsewhere, they offered it at the best price. The cupboard is excellent quality and exactly what I wanted. Del... Zobacz więcej

Oceniono na 1 z 5

I spoke to someone yesterday told me my clock that ive paid a fortune for over a 100 would be getting to yodel she spoke to me like shit like they dont care bad attitudes 😒

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

Welcome to Picture Perfect Home. Founded in 2011 from small beginnings we now have a large warehouse near Market Drayton, Shropshire packed with an amazing array of furniture and gifts for the home. We stock an ever growing range of contemporary and vintage style home furnishings and accessories. Customer service is paramount. We check and pack your order with great care and much consideration is given to ensuring everything is packed in a way to minimise the occurrence of damage. I love buying! I am always searching for interesting and different things to bring to my customers so please add us to your favourites, follow us on Facebook or browse our website to keep up to date with our latest offers and arrivals.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

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Oceniono na 5 z 5

Beautiful larder and free standing…

Beautiful larder and free standing unit. Lovely delivery guys. Definitely will be dealing with this company again x x we bought Indian maple wood. So rustic really suits our home and it's just what we wanted

5 marca 2026
Opinia niezależna
Oceniono na 5 z 5

An excellent customer service

An excellent customer service, from start to finish, something often lacking in this day and age. When I rang the calls were answered straight away and the people I spoke to were lovely and very professional. My purchase was a gift for my daughter and she loves it.
Would definitely not hesitate to buy from this company in future.

27 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I purchased a larder cupboard from…

I purchased a larder cupboard from picture perfect home
I had seen the same cupboard elsewhere, they offered it at the best price. The cupboard is excellent quality and exactly what I wanted.
Delivery was when they said it would be to the hour and they were really helpful in getting it to me on a day and time that suited.
Would definitely shop with them again a lovely company!

19 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great Console table

The console table we purchased is wonderful, very good value for money. Unfortunately the first table delivered was damaged in transit but Picture Perfect Home quickly arranged delivery of a replacement which was perfect. I will definitely use this company again.

12 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Bad service

I spoke to someone yesterday told me my clock that ive paid a fortune for over a 100 would be getting to yodel she spoke to me like shit like they dont care bad attitudes 😒

25 marca 2026
Opinia niezależna
Logo Picture Perfect Home Ltd

Odpowiedź od Picture Perfect Home Ltd

Good Morning Mr Mason, It was myself that spoke to you and I am truly shocked and confused by your review. You called and asked when your clock would be dispatched. I advised you it would be leaving us today and we would text you a tracking link once it was on its way. You asked what courier it went with and I advised Yodel. That was the entire conversation. At all times you were spoken to with respect and in the same manner as every other customer.

Oceniono na 1 z 5

Very torn with what to do.

We purchased a clock, paying £98. Unfortunately when it arrived it was damaged and poor quality. Upon reporting this damage, it was suggested we take the clock apart ourselves to fix it. We initially were happy to try this, but a serious family illness changed our priorities somewhat. We therefore decided to request an exchange, only to be informed that all of these clocks are of this same quality and what we had been sent was the best one they had. We appreciated the honestly regarding the clock being poor quality, agreeing with them that they're very much 'Temu' standard and asking what price they would be selling them off at; since they clearly weren't worth the almost £100 price tag. We were told the price wouldn't change. We like the quirkyness of the clock, so decided to take our chances and get it exchanged anyway. We were then told that there wasn't any point exchanging as they're all this quality and wouldn't suit us. We were then told that secure packaging would be sent so we could return it to them, to be resold! The original packaging was damaged when the delivery agent saw fit to leave it on the doorstep in torrential rain for 3 hours. Returning this clock, knowing it will become someone elses problem when sold on, just does not sit right with us. We don't think someone else should be sold a returned poor quality damaged item, which the seller has admitted is poor quality and is an item that receives constant complaints. We have to return it for our £98 refund, but do not want someone else to buy it and have the same issue. Financially we want our money back. Morally I'd rather bin it then be a part of another Customer having the same hassle. It also makes us wonder if a refund will come, given the ethics of the seller, or if we will face allegations of not packaging it correctly, or similar. Really torn as to what to do here. Noone can afford to loose £98, but st the same time you can't put a price on basic standards of decency.

12 stycznia 2026
Opinia niezależna
Logo Picture Perfect Home Ltd

Odpowiedź od Picture Perfect Home Ltd

Good morning Karen,

We must start by saying we are very disappointed in the feedback that you have left.

After you received the clock you reported there was a small hair or fibre behind the glass that you were unhappy with. We suggested if you wanted to take the back off the clock so you could remove this, but after a change of circumstances on your end decided against this.

You then stated there were further aspects of the clock that you were unhappy with and wanted it replaced. We then explained we wouldn't be able to offer a replacement, as the quality of a replacement would only be the same. We offered a discount as a goodwill gesture if you wanted to keep the item, but if that wasn't suitable we would arrange a collection for a full refund.
You advised you had disposed of the packaging, so we have agreed to send you the box/packaging so we can arrange a collection. Once it has been returned we will issue a full refund as agreed.

If the item is returned back to us in a resalable condition, then yes this will be resold. All we need to do is remove this fibre from behind the glass. We are only a small company so unfortunately we cannot afford to lose £98 if it can be avoided. It is also environmentally unethical to throw a perfectly functional item away.

You will be refunded in full regardless of the condition of the clock when it arrives back to us. We apologise for any disappointment caused 

Kind regards,

Picture Perfect Home

Oceniono na 5 z 5

FABULOUS SHOP

I was wary ordering as I had never heard of this Company. I am so glad I found them. Ordered a Hall Table with glass top. Good quality. Fast delivery. Very very well packaged. It's stunning. Very easy to put together. ( at least for my husband!). Large sections fit together. Great price. I will be ordering again soon.

30 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Matching dining chairs

I had bought a dining table and 4 chairs from another shop and wanted another 2 identical chairs. Picture perfect home had 2 matching chairs. They were incredibly helpful making sure the chairs were the same. The price was very good and delivery extremely quick. I am so impressed with the helpfullness of staff, quality of product, pricing and speed of delivery.

6 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

What a lovely company

What a lovely company, proud of what they sell and eager to help.
I spoke to someone to get a size on the 2nd table that was in the nest of 2 that I purchased and they helped me instantly.
The item was delivered quickly, and the packaging was excellent, it makes a change for someone to care about the condition it arrives. The item itself a nest of 2 oak tables were of excellent quality and I couldn’t be happier. Thank you so much.

21 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing company

Amazing company, I have ordered 3 times. Last time one of my bedside units has a slight crack at the back (no fault of the company ) so I emailed them, was told 2 weeks for a replacement which is understandable ! A week later got phoned off delivery company they were bringing it next morning and the guys were lovely even took it upstairs I will 100% be ordering again

1 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Lovely classy furniture

I have had some lovely pieces of modern furniture from Picture Perfect. Furniture delivered on time and well packaged. Great prices. I would recommend this company and i would purchase from it again.

29 października 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely stunning and solid…

Absolutely stunning and solid furniture. Delivery people kind, on time, super smooth transaction and unbelievable beautiful products, highly recommended company. I will definitely use it again.

4 października 2025
Opinia niezależna
Oceniono na 5 z 5

Timeless

What a great find,impressive array of quality and value for money goods for the home. Found this fabulous wall clock which looks amazing in my kitchen/diner. Clear numerals & hands plus the added quirk of moving cogs. Impressive. Price was the best value for money across a number of other similar products on the Internet or in store. Simple to order, emailed with confirmation and delivery details. Very well packed ensuring product protection. Good experience of shopping with a new found treasure trove of home ideas.

14 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Misleading advertising

Daughter purchased Boho Rustic Solid White Washed Mango Wood Carved 4 Drawer Chest Of Drawers.
All info on this states that it is solid mango wood.
IT IS NOT. The bottons of the drawers are not solid mango wood & are made of a very soft flimsy cardboard like material.
Would not use this company again not knowing what you are actually getting by the wording of their description till your item actually arrives & youvreal7se you have been misled & missold.

11 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

Honest and reliable

I ordered a product that was damaged on receipt. It took a few emails as this is a small team so I understand why, but they arranged collection and refund without hassle and I appreciated the team’s support.

1 lipca 2025
Opinia niezależna

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