You can safely ignore the negative reviews on here. Some people expect Amazon-type communications and delivery times from a bespoke operation. If you have any questions Tom at PFD will normally respon... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Placed order 10 days ago - no communication or acknowledgemment as yet despite parting with £113 for 2 frames. Their website says 7-10 days lead time. On Paypal this company is identified as "The Chi... Zobacz więcej
Reakcja na opinię
Beautiful high quality custom cut mounts in a lovely range of colours. I'm extremely impressed with how securely they were packaged too. Super happy with my purchase. Thank you!
It took 13 days for this company to deliver my order. They didn't bother me with loads of unnecessary e-mails about delivery etc. They didn't contact me at all until the order was done and to tell m... Zobacz więcej
Inni użytkownicy przeglądali również
Beautifully made and packaged
Beautifully made and packaged. Delighted.
Beautiful high quality custom cut…
Beautiful high quality custom cut mounts in a lovely range of colours. I'm extremely impressed with how securely they were packaged too. Super happy with my purchase. Thank you!
No frills, great job.
It took 13 days for this company to deliver my order. They didn't bother me with loads of unnecessary e-mails about delivery etc. They didn't contact me at all until the order was done and to tell me it would be shipped soon. My complicated order was perfect - no fuss, no frills. I am very happy with it! One little thing - it would be good to be able to see the difference between the textured and plain mounts on the website. I ended up ordering 2 to choose from as I didn't know what they'd be like as they looked identical on the website. They were both really nice, very good quality and well packaged.
You won't regret using them
You can safely ignore the negative reviews on here. Some people expect Amazon-type communications and delivery times from a bespoke operation. If you have any questions Tom at PFD will normally respond to emails the same day. Oh! And I nearly forgot. Quality is excellent!
A firm that really cares
A firm that really cares! I had queries about my order and Tom responded quickly and efficiently every time - it was first class service. And I was really pleased with the mounts when they came - arrived in perfect condition with strong, sensible packaging to keep them safe.
Very happy with purchase
Ordered 3 largish mounts for existing framed prints. Arrived as per the timescale stated on website. Extremely well packaged. Very pleased with purchase would definitely recommend.
PICTUREFRAMESDIRECT, BRILLIANT SERVICE
Placed an order with PICTUREFRAMESDIRECT for double mounts, my mount details/sizes were a little complicated and Tom from PFD contacted me to talk me through the process of placing the order which was really helpful, I have now received my order for my double mounts and they are absolutely perfect, I would highly reccommend PICTUREFRAMESDIRECT the service was first class, delivery was very quick and price very competitive, 5 stars.
Perfect, to the millimetre.
Several custom frames ordered. We discussed various options and alternatives, they showed me some examples of designs before I placed the orders. Good communication throughout. All frames were perfect. To the millimetre.
Excellent quality, quick service
Very quick and delivered next day (fast track delivery). Great quality and exactly as designed on website, correct size etc. All round excellent service
My first experience of using picture…
My first experience of using picture frames direct was great! I was seeking a present for my parents golden wedding anniversary. The frame came as expected and the quality of it was more beautiful than I imagined. Then when I put the photo and frame together it just so happened to look way more better than I was imagining. My parents love the gift!
The customer service team were great they responded to my queries and went above and beyond to ensure that the frame was as I was expecting. As said above it was even better than I was expecting. I couldn't recommend this team highly enough and it was worth the price. It arrived safely and well packaged to prevent damage. It came so much quicker than I was expecting aswell. So thank you to the team in pictureframesdirect!
Various Mounts
Just ordered 9 picture mounts different sizes and colours. All arrived in perfect condition - beautifully packaged. Fantastic service and amazing price.
Excellent product and service
Ordered once again and what I received was top notch. The packaging alone shows craftsmanship, the product convinces in precision and quality and all that very fair priced! Highly recommended provider-please keep going. It’s wonderful to work with your products.
Recommended!
Lovely, well-made frame at a reasonable price. Delivered
quickly, and very helpful customer service.
Top-Quality Bespoke Mounts with Outstanding Service!
As The Yorkshire Photographer, I regularly purchase bespoke mounts from Picture Frames Direct for my business. I create signed football prints for the club I photograph at, and having perfectly sized mounts is crucial for a professional finish.
It took me a little while to nail down the exact sizing, as the measurements weren’t quite what I expected at first. However, once I measured correctly and had my mounts custom-made, they fit perfectly with my frames. Now, I wouldn’t go anywhere else!
I always opt for the express service since my turnaround times are fast, and the team at Picture Frames Direct consistently delivers. Their customer service is excellent, and they always ensure my orders arrive ASAP.
A fantastic, family-run company providing 5-star service. Highly recommended!
Excellent choice and quality of finished item
The only company that gave a choice of layout that suited the 5 pictures we wanted set into a frame. The choice of mounts, frames and styles were excellent and as such the finished product was exactly what we wanted. Made and delivered within the set time frame, well packaged and very reasonable cost. All in all, we would definitely use again. Thank you.
Complete waste of time and money
I ordered custom mounts and when they arrived they were not the sizes I had requested. Contacted the company who asked for photos showing the sizes on a tape measure which I sent them only to be told the tape measure was wrong and that I should buy another one. Completely ridiculous and I don't doubt that if I did buy another tape measure they'd tell me that one was also defective when they didn't like the measurements it gave

Odpowiedź od pictureframesdirect.co.uk
Poor communication
Placed order 10 days ago - no communication or acknowledgemment as yet despite parting with £113 for 2 frames. Their website says 7-10 days lead time. On Paypal this company is identified as "The China Shop" and the link to sales doesn't work.
Getting worried.

Odpowiedź od pictureframesdirect.co.uk
Brilliant service...
Brilliant service...ordered some bespoke mounts & they were cut perfectly & the colours were just right. Will definitely use again. Thank you!
Picture Framing Supplies
First class service and products. Got exactly what I ordered. Shipped quickly and securely. Will certainly use again
Very helpful on the phone before I…
Very helpful on the phone before I placed my order, and it arrived beautifully and safely packed. I would highly recommend for quality and service.
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