Picnic have been amazing since my first phone call with Tom on 5th October. Every team member that I have spoken with have been polite, kind, professional, knowledgeable and extremely helpful. Thank y... Zobacz więcej
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After being turned down by so many mortgage brokers, Picnic was my last hope of securing a remortgage because of my age. When I first contacted them, they told me they would obtain a mortgage offer... Zobacz więcej
Top Team! Andreea, Mark, Cody & Ryan. Just perfect, streamlined ,supportive , experienced , cost effective , will get you a mortgage before you can even think. Just expert at their work . Welldone !
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From start to finish the team has been great. Thanks guys for making it happen. Thomas kicked it off and Matthew prepared the application and has proved to be a very good broker. When the first proper... Zobacz więcej
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We’re here to take the stress and uncertainty out of getting a mortgage, making the journey smoother, simpler, and easier to navigate. Picnic combines smart technology with real human advice to help you feel confident and in control of your home-buying journey. No jargon. No nonsense. Just straight-talking mortgage advisors who cut through the noise to make things clear, honest, and transparent. Whether you’re buying your first home, moving somewhere new, remortgaging, or investing in property, we’ll guide you every step of the way. You make the decisions — we’ll help you make the right ones. Using a mortgage broker like Picnic means more choice, less hassle, and expert advice from people who care. We’ll handle the legwork, find the right deal from over 100 lenders, and keep you updated at every stage. Because getting a mortgage should make sense — every step of the way. Picnic is a trading style of Haysto Ltd, an appointed representative of HL Partnership Limited, which is authorised and regulated by the Financial Conduct Authority.
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4,5
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179 recenzji
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On first contacting picnic they were…
On first contacting picnic they were very helpful and took a lot of stress and anxiety away for me. Every time the y said they would call, they did. Every time after that, the team was very proactive to help all the way possible. Very clear and well spoken on the phone. At the start of just the thoughts of applying for a mortgage and they dealt with everything for me. More than happy with the service they have provided me
9 lutego 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Charlie,
Thanks so much for your lovely review. We’re really chuffed to hear that the team helped make the mortgage process so smooth and straightforward for you. It can feel pretty overwhelming at the start, so knowing we made things clearer and easier is exactly what we aim for.
We’re glad you felt supported throughout and that the team kept their promises with calls and updates.
If you need anything else down the line, you know where we are.
Cheers,
Team Picnic
Highly recommend
I came across Picnic through Experian when looking for ways to secure a mortgage as two individuals who are self employed. The team got back to me very quickly and have made the process so easy and accessible. By comparison we contacted our own bank to see if we could get a mortgage with them for ease and it took alot longer and we were offered considerably less so we returned to Picnic where we just await a message to say what steps they have completed. As two self employed counsellors who work variable hours and are unable to wait on hold for prolonged periods of time, having a little team who handle all that for you and you can upload documents at ease and they are readily available to answer any questions made this part of the process almost stress free. The hours it has saved me that might have lost me work, made the fee well worth it and they secured us a mortgage within budget with reasonable terms and interest rate
11 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Dani,
Thanks so much for taking the time to share your experience!
We know how tricky it can be navigating the mortgage world when you're self-employed, with limited time to spare. So we're genuinely chuffed to hear that our team made things feel so smooth and straightforward for you. It's exactly what we're here for.
It also means a lot to know we were able to save you time and hassle while still delivering a solid mortgage offer that works for you both.
Wishing you all the best for the next steps, and don’t hesitate to shout if you need anything else down the line.
Cheers,
Team Picnic
Fantastic service and support
From start to finish, the team have been amazing, providing clarity and most importantly, the ability to discuss matters at the most convenient of times. They undertake all the hard work, updates regularly and all docuaments and messages are held together on the app for review or clarity if needed.....
4 lutego 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Thanks so much for the lovely review!
We’re delighted to hear that the team made your mortgage journey smooth and stress-free. Being able to chat things through at times that suit you is exactly what we aim for, so it's great to know we were available when you needed us and that you found our customer portal so useful.
Thanks again for taking the time to share your experience; it means a lot.
Cheers,
Team Picnic
Excellent experience and support…
Excellent experience and support throughout from Max, Nicholas, Layne and the whole team.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Chris,
Thanks so much for the lovely review. We’re chuffed to hear you had such a great experience with us! We’ll make sure your kind words are passed on to everyone involved; it’ll mean a lot.
If there’s ever anything else you need, you know where to find us.
Cheers,
Team Picnic
Brilliant service and a big thank you…
Brilliant service and a big thank you to Chloe b for her fast attentive service she made the process a lot Less stressful
23 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Love to hear this, Luke. Thanks so much for the kind words!
We’ll be sure to pass your thanks on to Chloe. She’ll be chuffed to know she helped make your mortgage journey so stress-free. Swift and supportive is exactly what we aim for, so it's great to hear that came through.
Wishing you all the best moving forward. If you ever need us again, you know where we are.
Cheers,
Team Picnic
Great service
Great service
The whole team know their jobs very knowledgeable and helpful would definitely recommend using takes out all the hassle superb
16 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Thanks so much for the lovely review!
We're really chuffed to hear you found our service clear and stress-free; that's exactly what we aim for. It’s great to know the team made such a solid impression. We’ll make sure your kind words get passed along!
Appreciate the recommendation, too; it means a lot.
Cheers,
Team Picnic
Had a pleasant experience getting a…
Had a pleasant experience getting a mortgage through picnic
They did all the work which made it stress free
Would certainly recommend them
29 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Dean,
Thanks so much for taking the time to leave a review. We’re really glad to hear your mortgage journey was such a smooth, straightforward experience with us. That’s exactly what we aim for, so it's great to know we hit the mark!
Appreciate the recommendation too, it means a lot!
Cheers,
Team Picnic
First time buyer experience 10/10!
First time buyer experience 10/10!
After realising that renting in England has become so expensive I turned to Picnic to help my family and I find out the possiblities and courage to turn ourselves into home owners.
We specifically owe Andreea so many thanks in this process as she introduced us to this new adventure, providing us with all the answers to our questions, constant updates and support from day one, through to the very day we received our mortgage. Honestly put, any worries we had in any aspect of this were put to rest all because of Andreea’s kindness, support and professionalism throughout the process.
Amazing experience, and so happy we had you on-board :).
28 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hey Matt,
What a lovely review. Thanks so much for sharing your experience! We’re delighted to hear you’ve made the leap from renting to owning, and it’s brilliant to know we could play a part in that.
Huge shoutout to Andreea for being the star she is; sounds like she had your back every step of the way, and we’ll make sure she sees your kind words. It means a lot to us that you felt supported and at ease throughout the mortgage process – that’s exactly what we’re here for.
Wishing you and your family all the best in your new home – here’s to no more rent and all the joy that comes with having a place to call your own.
Cheers,
Team Picnic
Stellar team!
Want to say a massive thank you to the Picnic team who helped get my mortgage over the line and supported me throughout the process: Kaiden, Ryan, Andreea, Layne, Nicholas and Beaux. Super impressed with how efficient, kind and helpful you've been!
26 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
What a lovely review, Laura. Thank you!
We’re so chuffed to hear you had a great experience with the team. Kaiden, Ryan, Andreea, Layne, Nicholas and Beaux will be over the moon to get a shoutout like this – they really do go above and beyond to make things run smoothly, so it’s brilliant to see that recognised.
Wishing you all the best in your new home. If you ever need us again down the line, you know where we are.
Cheers,
Team Picnic
Great staff and service
Chloe and her team made everything really really easy. I felt included and involved every point in the process because we stayed with my current mortgage provider. I didn’t have to pay a fee which was fantastic. Everything was very transparent about the process and I really valued being guided by The people that helped me.
22 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Thanks so much for the kind words, Scott!
We’re delighted to hear that Chloe and everyone else involved made the process so clear for you from start to finish. Staying with your current provider can sometimes feel a bit less stressful, so we’re glad we could help guide you through it smoothly – and with no fee, too! Can’t argue with that.
Appreciate you taking the time to leave a review; it really means a lot to the team.
Cheers,
Team Picnic
Amazing service, highly recommend
Huge thank you to Chloe, who was absolutely amazing from start to finish when it came to remortgaging our property..so helpful, and explained all the options really clearly to us to make sure we got the best outcome 🌟
The whole process felt really seamless, and the portal was a bonus and made everything much quicker and easier! Would definitely recommend ☺️
20 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hey Hannah,
Thanks so much for your lovely review. We’re chuffed to hear you had such a smooth experience! Chloe will be over the moon to know she made your remortgage journey feel so straightforward.
It's also great to know that our customer portal helped speed things along, too. We’re always looking for ways to make the process as painless as possible.
Really appreciate the recommendation. If you ever need us again down the line, you know where we are!
Cheers,
Team Picnic
First time buying and experience has…
First time buying and experience has been great! Nicola, aiste, Anna and Nadia all been fantastic
21 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hey Reece,
Absolutely love to hear this, thanks for taking the time to leave a review! Buying your first home can be a bit of a rollercoaster, so we’re chuffed to know your experience felt smooth and supported throughout.
We’ll make sure Nicola, Aiste, Anna and Nadia see your kind words – they’ll be so pleased! If there’s anything you need as you move forward, just give us a shout.
Cheers,
Team Picnic
Making assumptions and judgemental
I registered via Experian to get an idea of remortgage rates for an LTV of 26.2%, the next day they kept calling, unfortunately I was on an all day training course and unable to answer. They decided to message again making some assumptions about our finances without knowing anything. And that assumption seems to be of financial distress and telling me they wouldn’t judge us, gobsmacked!!
“Picnic: Hi Nigel,I have a track record of helping people in your situation. At Picnic, we make mortgages possible every day for people often when other brokers have said it can't be done. We never judge.Let me know when you're free for a call. If it's easier, you can book a call directly in my calendar at a time that suits you in your Picnic dashboard.Thanks,Alana”
20 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Nigel,
We’re really sorry to hear that your experience with us didn’t appear to meet the standards our customers typically expect. Nobody who seeks our help to find the right mortgage solution for their needs should feel that any assumptions have already been made about their financial situation. That goes against everything we stand for.
Our Chief Customer Officer and co-founder, Paul Coss, would like to speak with you directly to reassure you of our commitment to delivering a customer-first approach tailored to each individual's unique circumstances. However, we understand if you prefer not to do so.
If you’d like to speak with Paul, please feel free to contact him via his direct email address: paul@picnicmortgages.com, when you’re ready. If not, we wish you all the best for the future.
Thanks,
Team Picnic
Fantastic service
Fantastic service, reasonable cost, quick response times, helpful teams, good portal, nothing bad to say about picnic.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Thanks so much for the lovely review. We're really glad to hear you had such a positive experience with us!
We’re all about making the mortgage process as smooth and stress-free as possible, so it’s great to know the team (and our customer portal!) hit the mark for you. Appreciate you taking the time to share your feedback. We’ll be sure to pass it on to everyone involved.
Cheers,
Team Picnic
I feel incredibly lucky to have stumbled across Picnic.
Im a first time buyer and admittedly, niave to the process. Picnic have been great! They held my hand through this whole process, which was only 3 weeks from finding a property to recieving the mortage. Picnic also recommended third parties, such as conveyancing firm, who have also been exemplary - I hear many people talk about how stressful buying a house is, and so I feel incredibly lucky to have stumbled across Picnic. Would 100% recommmend!
15 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Antony,
What a wonderful review – thank you! We’re delighted to hear that we helped make your very first home-buying journey a positive one, and that the process felt smooth rather than stressful. That's exactly the kind of experience we're aiming for. Three weeks from finding the property to getting your mortgage is lightning fast, too!
It’s also especially nice to hear that you felt supported the whole way through and in safe hands, both with us and the conveyancing solicitors we recommended.
Wishing you all the best in your new home, and thanks again for the glowing recommendation!
Cheers,
Team Picnic
First Time Buyer
As a first time buyer, I had no idea what I was about to get myself into, but the team at Picnic helped me every step of the way and made the experience much more pleasant and hassle free than I thought it'd be.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Zak,
We're so pleased to hear that we could help make your first-ever mortgage journey such a smooth one! It can all feel a bit overwhelming at the start, so we’re delighted that the team made it feel a lot less stressful.
Massive congrats on your new home and all the best for the next chapter!
Cheers,
Team Picnic
Great Service
Great Service - It takes all the stress and endless calls out of the remortgage process… Andreea and the team are really responsive and turned around my new mortgage deal, with a great rate, within 48hrs… Will definitely use them again.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Andy,
Thanks so much for taking the time to share your experience with us.
We’re delighted to hear that Andreea and the team made things smooth and stress-free for you. A remortgage doesn’t have to be complex, and we’re glad we could take the pressure off and arrange a solid new deal (and in record time too!).
We’d absolutely love to help again when the time comes.
Cheers,
Team Picnic
Great service from the start from the team
From the start the whole team have been exceptionally helpful and were able to do calls after 5pm when I finished work. All in all I would recommend to anyone, they take the stress and hassle of trying to organise a mortgage and buying process.
Thank you to the team.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Thanks so much for the lovely review!
We know how stressful the mortgage process can be, so it's great to hear the team were able to make things a bit easier for you, and that the after-hours calls helped too! We always try to work around our customers' schedules, so it’s brilliant to know that made a difference.
Really appreciate the recommendation, and we’ll make sure your kind words get passed on to everyone involved.
Cheers,
Team Picnic
Stellar Customer Service
The team at Picnic mortgages have been absolutely stellar! From our first chat right through to the Morgage offer. Everyone we dealt with has been exceptionally understanding/none judgmental. All communication through the portal is really easy and efficient. And when I have needed to speak directly with anyone they have been quick to respond/call. Highly recommend using Picnic Mortgages
7 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
Hi Hayley,
Thank you so much for taking the time to share such a lovely review!
We’re delighted to hear how well looked after you felt throughout the whole journey, and proud of the whole team for delivering that kind of experience for you. Being non-judgemental and easy to talk to is exactly what we aim for, so it’s great to know that came through clearly.
Glad you found our customer portal handy too; makes everything that bit smoother when things are simple and efficient, right?
Thanks again for the recommendation, it really does mean a lot.
Cheers,
Team Picnic
The mortgage deal makers
The really took the hassle out of the mortgage application process! Me and my partner are full time employed and didn’t have time to do the paperwork’s ourselves and then came picnic as a saviour. They carried out all the process end to end in a very structured way, answering all our questions patiently securing the best mortgage deals and also assisted when the interest rates went down. They keep us updated on each steps in a timely manner! The amount of work which they do for the fee they charge is humongous! Kudos to the team! Shout out to Ian & Nadia with whom we closely worked with.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Picnicmortgages
What a brilliant review. Thanks so much, Jerome!
We’re absolutely chuffed to hear that you had such a smooth journey with us. Mortgages can feel like a full-time process, so knowing we helped take that off your plate means a lot. Ian and Nadia will be thrilled with your shout-out – we’ll make sure they see this.
Also love that you noticed the effort we put in when rates changed – we’re always keeping an eye out to make sure our customers are getting the best deal possible. It’s all part of the service, and it means the world to see it appreciated.
Thanks again for taking the time to write this, and congrats on your mortgage!
Cheers,
Team Picnic
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