Photospecialist Recenzje 

253
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

ordered a few times now. I was looking for a shop that ships within Europe so there would not be delays with customs/extra charges. Prices on photospecialist are excellent compared to other online re... Zobacz więcej

Oceniono na 1 z 5

I placed an order and can't get a refund. I placed an order which the company cancelled themselves, citing an internal "systems issue." That's fine mistakes happen. What isn't fine is that nearly a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered my item from another provider but they said I had to pay a different way and returned my money for some security reason. In the meantime I found the item few euros cheaper here, ordered it... Zobacz więcej

Oceniono na 5 z 5

I was able to get the exact battery i needed, only took a couple of minutes to send order, very simple process, delivered promptly, would definitely use again

Informacje dotyczące firmy

  1. Media i wydawnictwo

Informacje przekazane przez różne źródła zewnętrzne

Photospecialist is a leading specialist of photographic and video equipment with 40 years of experience. Competitive prices, expert advice and excellent service


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

253 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 26% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(253)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 53

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Dji mini 3

Ordered DJI mini 3 off photo specialist there recently, very happy with the drone and its controller. Couldn’t have asked for better service.

8 kwietnia 2024
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Thank you very much, Adam! We wish you many happy flying hours!

Oceniono na 5 z 5

Excellent service

Excellent service. Prompt delivery and very happy with the products

5 kwietnia 2024
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Thank you verry much!

Oceniono na 1 z 5

Dont buy Sony with Promotion

Photospecialist is not a participating reseller in Sony Promotions, and depends on where you are you might face a rejection if you try to claim back. However they advertise the promotion without any disclaimer. False advertising

2 marca 2024
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

If the promotion is shown on our website, we will definitely participate. However, it can also happen that Sony only has a promotion in Ireland, we are a Dutch company and may be excluded from certain promotions at times. I would like to get in touch with you so that I can help you further

Oceniono na 1 z 5

Sends DAMAGED item

Sends DAMAGED item, asks for a return and pretends to send the digital return label. Constantly emailing them for this ‘digital return label’ with no response for a whole month? Stay away!!! Will take your money

11 stycznia 2024
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Thank you for taking the time to leave this review.

I am so sorry to read this, that is not suppose to be this way. Of course you can send this item, free of costs, back to us.

So I would like to get in touch with you to solve this problem.

Oceniono na 1 z 5

Delivery Assigned to Random Incorrect Address

My order was assigned a random incorrect address over 200km from the one I input. Typo/autocorrect could never have made it up! No support or reply but luckily our national postal service allowed me to redirect it in time. Safe to say I’ll never buy from their Irish site again (photospecialist.ie)

18 stycznia 2024
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Thank you for taking the time to leave this review.

I am so sorry that this is has happen and would like to get in contact with you, so solve this.

Oceniono na 1 z 5

Never received order yet

Never received order yet.

It's a shame as I always have given photospecialist good reviews in the past.
Hopefully i will get my order soon.
I have contact the office but got no reply yet, ignoring my emails now too.

21 grudnia 2023
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

That's unpleasant to read, of course I also hope the order comes soon. Have you contacted us yet so we can help you further?

Oceniono na 1 z 5

I strongly advise everyone to steer clear of this site

I know this website seems promising to everyone because of the favorable prices, and it does until there's a need for warranty service. We bought a Zhiyun molus X100 light from them last August, which broke a month later. We sent it back for a warranty replacement on October 13. Since then, they have been coming up with various lies about why it's not ready yet, why they haven't exchanged it yet, or why they haven't refunded the money yet. After 3 months, the customer service can only say week after week that they will refund the product price within 5 working days, but this never happens. This is crystal clear theft. I strongly advise everyone to steer clear of this site, as we will be doing in the future. GM Media Solutions

9 stycznia 2024
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

We are sorry it took a bit longer than usual. We understand that this is unpleasant. You received confirmation yesterday that your product will be sent your way repaired and working.
As it happens, the procedure is to first see if a repair is possible before proceeding to offer a new product or a refund (a.o. due to durability).

Oceniono na 3 z 5

European plug not UK 3 pin

I assumed when buying from a .ie website that the plug would be 3 pin (UK) however when it arrived it’s a European plug. I’ve checked the product description again and can’t find anywhere where it states it’s a European plug. Very disappointed.

8 stycznia 2024
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Hi Peter, we can understand that it is very disappointing. We're sorry about that. Can you send us your order details? We will gladly look into the possibility of still providing you with a UK plug.

Oceniono na 5 z 5

I'm very happy with my order

I'm very happy with my order. Shipping was so fast and everything was perfect! Thank you Photospecialist.

4 stycznia 2024
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Thank you so much! Hope to see you again soon.

Oceniono na 1 z 5

Extremely Dissatisfied - Poor Communication, Delayed Delivery, and Consistently Late

I am extremely dissatisfied with the service provided by Photospecialist. I placed an order during the Black Friday sale on 19-11-2023, and it has been over 30 days with no information on the delivery status.

Despite my multiple attempts to seek clarification via email, I have not received any response from the customer service team. The lack of communication and transparency regarding my order's status is unacceptable. As a customer, I expected better service and a reasonable explanation for the delay.

Furthermore, while I appreciate their competitive prices, the consistent issue with delayed deliveries to Ireland is a significant concern. It is disheartening that nothing ever makes it within the allocated time, and deliveries always exceed the promised 2/4 working days.

I am extremely disappointed with the overall experience and would caution others against relying on Photospecialist for their photography needs. The failure to respond to customer inquiries, provide timely updates on orders, and meet delivery expectations are significant shortcomings.

I urge potential customers to consider alternative options with better customer service, communication practices, and more reliable delivery timelines.

19 listopada 2023
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Thanks for your review and what a shame to read that you are not satisfied with our service, it is never our intention not to answer you but we are probably working for you and do not have an update yet. Due to busy times, your email may be answered later than desired.

I am happy to get in touch with you so that I can resolve it with you. Sorry for the inconvenience.

Oceniono na 5 z 5

Great service as always

Great service as always. Packages arrive on time and with good protection. I can always track my delivery and rely on customer service. I have been,and will be buying from here.

7 grudnia 2023
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Thank you so much!

Oceniono na 1 z 5

Scammers

Scammers, stay away - ordered items off their website, they got "lost in transit", constantly had to chase them to get updates and ended up opening a case with PayPal. Hoping to get my money back after waiting for more than 1 week now.

19 listopada 2023
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Hey, unpleasant to read, I'd love to get in touch with you so we can resolve this together. We are just a real company that wants to do business nicely.
We sometimes have to wait for the postal company in the hope that the package will be found naturally. But you will get your products or your money back either way.

Oceniono na 5 z 5

Great experience!

I bought the Canon Gx7 Mark III, it did not disappoint. My order was here in Ireland in 5 working days. I thought it might have been too good to be true but Noel really supported me and put my mind at ease.

7 grudnia 2023
Opinia niezależna
Logo Photospecialist

Odpowiedź od Photospecialist

Good to read, I hope you enjoy it!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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