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Paid to get my Samsung Galaxy S6 unlocked and thay wear unable to unlock the phone and would give a refund within 5-7 working days more than 15 working days later I still am waiting for my refund 😞 very bad service do not use this company

If you really want to unlocked your phone please go somewhere else because, the unlock shop is there just for steal people's money 3 times I try with them to unlock my phone they don't unlocked the phones and they don't refound me my money back, they're scam stealer...bad the unlock shop

Scam!!! Scam!!! Scam! Not unlocked and not refund back

Had to put 1 star to write this: I paid them to unlock my phone that they couldn't do so i asked for a refund still today i haven't received anything but the same emails..They will send out the same email over n over instead of just doing a refund that u requested..
"Thank you for your recent inquiry. Although this was passed to accounts for a refund, it looks like there was a technical error and the refund was not processed on our end.
We sincerely apologize for this oversight. To ensure this gets to you as soon as possible we can issue a immediate refund via Paypal. If you could reply confirming this email address is your Paypal email, we will ensure this is issued within the next 12 hours. Again our sincere apologies for the delay. If you have any further questions please do not hesitate to contact me by replying directly to this email and I will do all I can to help."
Jess
12 hours came n gone.n no refund still...🤔

How come they still in business. .. They just take money. That is all they do.
Waiting for my refund for 3 weeks.
It's a scam.

I have been waiting for about 2 weeks to get my refund for two phones to be unlocked and still waiting.

So I ordered an unlocking and the next day they sent an email saying it didn’t work so I requested a refund and they said I would get it but I didn’t long story short I had to request it a total of four times and I had to say I was taking legal action after that I went to PayPal put in their email and said I was requesting money which would be the refund after all this the next morning I got an email from them sending me an apology and a email from PayPal saying they refunded my money

I paid to get phone unlock no joy I think this is a scam have not received refund avoid this web site scammers

SCAMMERS. They didn't unlock my phone, nor did they give me my money back. DO NOT DO BUSINESS.

SCAM!!!!! No unlock no refund?SCAM!

I'll give them 2 star's, They gave me rapid response, and they're prices are affordable, never had a problem receiving my refund, but they were never able to unlock and phone for me. disappointed customer. Hope they get things fixed.

Scam site. Paid, never received email - luckily used PayPal so was able to get a full refund

They can't unlock my phone and they're playing game to refund me. It's a scam

SCAM! Exactly the same outcome as previous reviews. Took payment then got an email 24 hours later to say that they were unable to unlock my phone.

you pay then nothing happens you never get another email they say Oh, it must have went in the spam folder, LOL, but no that is not it, you do not get a unlock code email because they never sent it! Do not waste your time or money on this scam website.

I also got the same results as those who have written a comment on this horrible phone unlocking scam. So as the 24 hours had expired on the waiting on my result I wrote them an email letting them know if I did not get my money returned a.s.a.p. my bank being a government employees bank, I would contact my bank report them and ask them to prosecute this scam to the fullest extent.....2 days later my money was back in my account...So my advice to those who have gotten scammed to do as I did...if you would like a copy of what I wrote them let me know.

I bought as well before I found this site. Once again the story is the same other then they screwed over a attorney office. Here is a copy of my email they sent me.

Thank you for your recent order

Your Order Status has been updated
Image
Status - Unlock Failure

Unfortunately we were unable to unlock your phone on this occasion. We are sorry about this and some common reasons are listed below:



Your phone is still under contract - if this is the case, your provider may not have agreed to release a code or server unlock until the contract either ends or is paid off. You will need to talk directly with your provider to fix this.


Your contract recently ended - sometimes it takes a while for our databases to update. If your contract ended recently it may be that we need a little more time before our service can unlock your phone. If you would like us to retry, please contact us in 14 days and we will do this free of charge.


Your IMEI was incorrect - please check your initial order receipt to ensure the IMEI number and all other information was submitted correctly.


We understand this is frustrating and apologize we have been unable to help on this occasion. If you contact your provider directly they may be able to give you more help and information.

A full refund has been processed. Please allow 5-7 days for this to show in your account. If you have any questions, please reply directly to this email including your order number.

Thank you for choosing us and we hope you consider us for any future phones.



The Unlock Shop

phonesunlockshop
All Rights Reserved 2019

I just got your email. I seen your reviews as well. I am own a law firm. I am requesting a refund now I seen you make people wait weeks for refunds and I seen bad review after bad review saying the same thing. I will allow 3 business days then I will be going to the Da asking for charges to be pressed

Any questions call me
R and L Professional Services
My cell is 580-491-3019
Ricky M
Hide quoted text

On Sat, Dec 21, 2019, 2:44 PM The Unlock Shop phonesunlockshop wrote:
Thank you for your recent order

Your Order Status has been updated
Image
Status - Unlock Failure

Unfortunately we were unable to unlock your phone on this occasion. We are sorry about this and some common reasons are listed below:



Your phone is still under contract - if this is the case, your provider may not have agreed to release a code or server unlock until the contract either ends or is paid off. You will need to talk directly with your provider to fix this.


Your contract recently ended - sometimes it takes a while for our databases to update. If your contract ended recently it may be that we need a little more time before our service can unlock your phone. If you would like us to retry, please contact us in 14 days and we will do this free of charge.


Your IMEI was incorrect - please check your initial order receipt to ensure the IMEI number and all other information was submitted correctly.


We understand this is frustrating and apologize we have been unable to help on this occasion. If you contact your provider directly they may be able to give you more help and information.

A full refund has been processed. Please allow 5-7 days for this to show in your account. If you have any questions, please reply directly to this email including your order number.

Thank you for choosing us and we hope you consider us for any future phones.



The Unlock Shop
© All Rights Reserved 2019

Then you seen my reply. I have also stewed over how they defrauded so many folks so many never seeing refunds. If you still have not got your refund please email your contact info to support at randlprofessionalservices.com and I am starting to build a case to take to the attorney general.

I did not receive an unlocking code which I was fine with. But I have to continually email the company to try and get my entitled refund, it been over 2 months since I first contacted the services and was told it would be issued with 7 to 9 working days a month passed and I was told 3 working days... 2 months still no refund and still had to email and contact your company. Absolutely rubbish would not recommend at all!!!! And although it states you can get a full refund if no unlocking code is provided beware that you may have to continuously contact them in attempts to receive your entitled refund ..

These people are thieves !. Please don't deal with them, they charge your card and next day they tell you they will refund your money in 5 to 7 days because they were unable to find the code for you phone. then forget it, they don't refund, beware of these gansters.