Phoenixcarcentre Recenzje 

229
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Can honestly say buying a car from here was pain free and they were open, honest and the service was very professional. They left us alone to look over the car on our own with no pressure and I would... Zobacz więcej

Oceniono na 4 z 5

Amazing customer service, sorted everything out for me and sold me a great car. No issues, very thorough and would 100% recommend coming to buy a car here.

Oceniono na 5 z 5

My wife just purchased a Hyundai i30 today and the process was straightforward and understood by us. Dalton helped with the car itself and part exchange of our old vehicle and Austin helped arrange t... Zobacz więcej

Oceniono na 5 z 5

Excellent service and great car choice. They had a huge selection of low mileage quality cars, we were originally looking for one vehicle but ended up purchasing two. Both Austin and Graham were g... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pojazdy i transport

Napisane przez firmę

Phoenix Cars is a used car dealer in Winchester stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Hampshire.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

229 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,7

Wszystkie recenzje

(229)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
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Oceniono na 5 z 5

What an amazing company !

What an amazing company !
Jo was unbelievably friendly and helpful and made my purchase so easy !! Highly recommended.

9 stycznia 2021
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Odpowiedź od Phoenixcarcentre

Hi Nick, really appreciate the comments! Enjoy your new car and thanks for your business.

Oceniono na 5 z 5

Couldn't recommend these guys enough

Couldn't recommend these guys enough. Everyone was really helpful and not pushy whatsoever. They're a family business and independent and their service reflects this because they really do care! Big shout out to Joe who stayed an hour late to help us with the paperwork and Neil who answered all of my 9,745 questions over the course of about four and a half hours.

27 grudnia 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Laila, thanks for the review, We are so glad that you enjoyed the experience at Phoenix, we try our best to make it a smooth transaction for our customers and if it means staying late then that’s fine with us! It was nice to meet yourself and Toby. Happy new year

Oceniono na 5 z 5

Excellent service received from the…

Excellent service received from the start. Special thanks to Neil and Joe during completion of our purchase and Jordan for the superb delivery/exchange process. Would definitely recommend and will use again. Thanks again, Claire and Mark Brown

13 grudnia 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Claire and Mark, thanks so much for the review it was a pleasure to deal with you! Enjoy the car

Oceniono na 5 z 5

Best experience I have had to date in terms of buying a motor car.

Best experience I have had to date in terms of buying a motor car.

Just a quick note to say thank you to both Joe and Neil for facilitating the purchase of my Golf R Estate. The car is awesome and came as described in every detail as per the narrative within the advert. You can tell by walking around the yard and the calibre of cars on offer that Phoenix only deal in quality motors and I found the buying experience itself an easy process. I am more than happy with the car and the deal I got on both part exchange and the new car itself. Thanks again to Joe and Neil who are both professional, knowledgeable, nice guys and easy to deal with.

Kind regards,

Ed

9 grudnia 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Ed, thanks for the detailed review! It was a pleasure to deal with you and we really hope you are happy with the Golf R. Thanks for your business

Oceniono na 5 z 5

Great car, great service

Such a lovely place to buy a car from!
Excellent service, they cannot do enough for you!
Would definitely buy from here again, and would recommend to anybody looking for a first class used car

26 listopada 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Laura, thanks for your review. You know where we are in the future when you are looking for your next car! Thanks for your business

Oceniono na 1 z 5

Gearbox failure

I bought a car from Phoenix car when seven months later I had an issue with the gearbox, I was informed it would need a whole new gearbox after driving the car only 6000 miles from buying It. I was told it was wear and tear and Phoenix/warranty would only agree to pay £1250 towards the £3882 bill, I reluctantly took the offer but wouldn’t recommend these guys to anyone.

15 listopada 2020
Opinia niezależna
Oceniono na 5 z 5

Awesome garage !! Awesome staff !!

Bought a car today and couldn’t be happier, from the minute we arrived to test drive the staff couldn’t do more.
Helpful polite and friendly just what you want in customer service !!
Thank you to you all 😊😊

24 października 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Sharron, thanks for the review. We are really glad that you are happy with the service, we always try our best! We look forward to seeing you in the future. Phoenix Cars

Oceniono na 5 z 5

Amazing service, over the moon :)

Purchased my BMW 125d from here a few weeks back and the car is everything i could have hoped for and more, thank you so much to joe for helping me throughout the purchase of the car, very quick and easy and professional service, will definitely be buying my next car from here too, many thanks

17 października 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Aaron, thanks for your review. We really hope that you are enjoying the car. We very much look forward to seeing you in the future. Phoenix Cars

Oceniono na 5 z 5

Excellent service buying a used BMW

Excellent service buying a used BMW. Worked out the best finance deal, gave a very competative PX and done everything I asked of them. Even delivered the car to the north east.

1 października 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Michael, thanks for your kind review. When you look to change in the future you know where we are!

Oceniono na 1 z 5

POOR

Purchased a car for over £11k several days later when used in city traffic has engine issues, main dealer checked it and engine carboned badly, electric mirror not working and poor spray job on rear as faded after a couple of weeks along with a wheel nut missing. They would not take the car back under 2015 consumer law and we have taken legal advice. They may answer this review but who you going to believe.....

28 września 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Thanks for your review, we agreed to have the work done with us footing the bill and the car was booked in before you wrote this review. You then decided you didn’t want the Work carrying out. Our offer still stands for us fixing the issues. Please let us know directly if and when you would like these issues rectifying. Many Thanks

Oceniono na 5 z 5

Fantastic experience from test drive to collection.

The Customer service at Phoenix is absolutely first class, and every one we engaged with was polite and helpful offering plenty of advice for us to make an informed decision. The team made the whole process easy and straight forward, part exchange, plate transfer, warranty etc. Everything we had discussed was completed, and when we picked up our Range Rover Sport back in February it looked immaculate.
Unfortunately we initially didn’t get the opportunity to drive it as much as we would’ve liked for obvious reasons, but now it’s getting plenty of use and we love it. I can certainly see us visiting Phoenix Car Centre again when were ready for our next upgrade.

20 sierpnia 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Pete, Thanks for the review. Hope the Range Rover is everything you hoped! Hopefully we will see you for your next car.

Oceniono na 5 z 5

Relaxed, friendly and Efficient

Saw the vehicle online and called to book for a look at the car and a test drive. I spoke to Joe who made things really simple and easy. The car had even more specification then advertised and I’d even hoped for. I don’t usually like buying a car as I find the salesmen pushy but the team here couldn’t be further from that. Joe really took his time with his relaxed and friendly approach. I was able to take the car out on my own and take my time and make the right decision. The package deal I got on the car was good too, I would recommend the extended warranty. I’ve even had a small issue with my air con re gas since purchasing that they dealt with it quickly and efficiently. I have been really impressed so far and will be buying for years to come I hope!

13 sierpnia 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Nathan, Thanks for your review. We hope to see you again in the future! Thanks for your business!

Oceniono na 4 z 5

So far so good Kuga

So far so good, saw the advert spoke to Danny, visited and saw the car, talked the numbers and within a week as promised the deal was exchanged. On the day Joe was brilliant it must have been 45 mins from start to finish of de registering to re registering, taxing and exchange. Warranty is all good and professional service

29 lipca 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Mick, thanks for the review and thanks for your business.

Oceniono na 5 z 5

Brilliant service from all the staff

Brilliant service from all the staff! They were extremely helpful and professional, especially during covid 19 keeping everything cleaned and safe.

The car we bought was faultless and of excellent condition and quality, much like the rest of their stock. Well priced as well, and their finance team were of great help explaining the buying and warranty processes to us.

We would gladly buy from Phoenix again! And highly recommended it to anyone looking for a high quality vehicle that's not overpriced!

17 lipca 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hardit, lovely meeting you and your family. Enjoy your car and thanks for your business

Oceniono na 5 z 5

In all honesty

In all honesty, this has to be recommended at the highest level. Right from the initial phone call to Graham to key handover with Joe, a totally professional, understanding and easy car buying experience. The guys give you time and space and as they say, does what it says on the tin.

Thank guys , we will spread the word and be back, once I’ve stopped grinning that is

Steve

10 lipca 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Steve, Thanks for leaving this great review! Thanks for your business and enjoy your new car.
Phoenix Car Centre

Oceniono na 5 z 5

Superb dealership

I have brought my last 5 cars from Phoenix and as always they never fail to impress. A very smooth and helpful sell throughout. Thanks to Graham who always delivers.
Justin

8 lipca 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Thanks so much for the review! It means a lot to us.

Oceniono na 5 z 5

Pressure free, pleasant experience

One of the easiest, most stress free car purchases I have ever made. From first visit to collecting the car it was a pressure free, pleasant experience. No pushy salesman, trying to sell you extras you neither want or need, just friendly staff who leave you alone unless you want them. I will definitely be coming back for my next car.

26 czerwca 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

This review means a lot to us, we always believe that the customer does not need to be pressurized into anything and people can make their own informed decisions. We hope you enjoy the car. Thanks for your business.

Oceniono na 5 z 5

What a car sales!!

After a horrific experience with the last car sales I used I finally came to somewhere where not only do they know there cars but they know customer satisfaction and they done everything they could to help me get the car I wanted and in perfect state, great people I would highly recommend I know for certain I won’t be purchasing anywhere else from now on

25 czerwca 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Hi Ryan, Thanks for your review. We always prepare our cars to very high standards. We are glad you were happy with the service! Thanks for your business and we look forward to seeing you in the future :)

Oceniono na 5 z 5

Car purchase pleasure

Simply a great car buying experience from start to finish, worth driving 100 miles for the very competitively priced car. Extremely helpful friendly and polite staff who never once pressured for the sale. Will hopefully be buying from them again in the future.

21 czerwca 2020
Opinia niezależna
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Odpowiedź od Phoenixcarcentre

Neil, thanks so much for the review. It means an awful lot to us. We hope to see you in the future too! Enjoy your new car and thanks for your business.

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