Ordered NB trainers, small problem with wrong size sent but customer service were great, they stayed in contact all through the process & sent new size really quickly. Thanks again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Scam outfit. Marketing New Balance trainers as New Balnace, deliberately misleading customers with the spelling. Returns are supposedly to China at your own cost despite the law being that if it is... Zobacz więcej
DO NOT USE THIS COMPANY False advertising of New Balance trainers ( they are in fact New BALNACE ). They wouldn’t cancel my order even though no shipping information has been given and it was before... Zobacz więcej
Took over 2 weeks to arrive. 6 days after ordering, it still did not show as dispatched. They are advertising the trainers as New Balance but when you finally receive them, they are so obviously fake.... Zobacz więcej
Evri left my parcel outside and never…
Evri left my parcel outside and never received it as wasn't there when I got back from doctors with little boy. Great customer service listened and sent me a new one out
After a good review I take that review back!
After a good review I take that review back! Complete rubbish! Cheap plastic! Only picks up dog hair and sometimes not even that! Anything heavier it just bypasses. After a couple goes it started smoking and I could smell burning rubber. I was told I wouldn't get my money back but if I wanted a new one I would have to leave a good review which is cheeky and very naughty! Not happy was looking forward to it! Don't believe the reviews you read.
Great customer service
Great customer service. Could not ask for better.
sweeper robot
Product was found broken on Delivery . prompt response has been given .
AVOID PRODUCT AND COMPANY !
The robot hoover is like a toy, does not work on carpets as advertised and is flimsy small and a waste of money!!!!!!
This company tried to bribe me to write a positive review in order for them to refund me!!!! I am out of pocket now and will be reporting to trading standards
This is the email I received from them !!
Hello,
We normally ask that the product be returned to our warehouse and after analysis we will refund or reship a new product, but exceptionally for you, tomorrow we will send you a new product for free with traceability. However in return we ask you to leave a positive review on the following site:
and after this positive message kindly send the screenshot of it as well after which we will send your new product back to you.
Jade of Pharma Market.
What a joke !!!
AVOID PURCHASES FROM PHARMA MARKET
As with most of the other reviews, DO NOT BUY, inferior products sold, and have to send it back at your own cost, purchased what appeared to be a Robotic vacuum, well what a waste of money and bad customer support.
If I could score minus milion stars I…
If I could score minus milion stars I would. Definitely the worst company I have been dealing so far. Selling broken products and refuse refund or replacement. They should be reported to Trading Standards as I'm sure their activities are illegal. Looking at other reviews I can clearly see I'm not the first person definitely not the last one. Someone need to do something with them.
Avoid this company
Avoid this company. After receiving faulty goods they refuse to help unless you send the goods to China at your own cost. Everything their website promises if the goods are faulty - expect the opposite! Dreadful experience with this company. The robot vacuum cleaner they sell is no better than a toy. It has no suction whatsoever.
Robot vacumn cleaner I brought was…
Robot vacumn hoover I brought was sent back at the distribution depot as it was damaged. Finally got my delivery.
Poor quality for 39.99...awfully lightweight but to be honest can't be bothered to send back won't be buying from them again.
I have been promised a working vacuum…
I have been promised a working vacuum for a positive result
Robot hoover is rubbish
Robot hoover is rubbish, very lightweight like a toy, no suction and goes round in a small circle. Wish I'd read reviews before buying. Not worth trying to return to them from what I've read. Lesson learned.
Purchase a smart watch as asa Christmas…
Purchase a smart watch as a Christmas gift for my husband. Good clear display and easy to connect to my phone. Had an issue with the heart monitor reading but the company have been been quick to resolve. All in all a good purchase.
Extremely DISAPPOINTED and DISSATISFIED…
Extremely DISAPPOINTED and DISSATISFIED with Pharma Market customer service and care!
I have ordered two pair of air watch pro2 as Christmas presents and have received different some other unknown brand that I wasn’t happy to have!
I had to quickly react and get a different present for Christmas!
I have been emailing back and forth the minute I have opened the package, since 20th of December 2023 and this issue is still not solved !
Happy to post them back but they keep asking me to send them back on my expense to China as that’s the return policy in order for me to get a refund.
My issue here is THIS IS NOT the ITEMS I have purchased and happy to return them back, just I don’t see why I would have to pay for shipping to China (even though this was I believe purchased from France)
as this was NOT my FAULT and loose out for THEIR MISTAKE and pay for it it’s UNACCEPTABLE and UNFAIR !
All I wanted from them to take a responsibility for their mistakes and take the products back without me paying for shipping overseas as it’s wasn’t my fault!!
And now they don’t even reply to my emails!
PLEASE AVOID THESE COWBOYS
PLEASE AVOID THESE COWBOYS
OYS.
they sell absolute garbage items that are cheap and nasty, nothing but crooks don't know how they are still trading.
Do yourself a favour shop ELSWHERE
Lightweight just a cheap copy.
This item comes all the way from China… lightweight, cheap plastic and a terrible copy. Save your money and buy an official robot hoover it may be more expensive but better than being robbed of £39.99 for a plastic thing. Don’t be fooled with the UK in the title!
Hoover
Very reliable service I had an issue and they solved this straight away with prompt reply and kind service. I recommend this company.
Extremely helpful customer service
Extremely helpful customer service. Respond quickly and have resolved my issue. Thank you very much! I would recommend this seller
I ordered a robot vaccum which I…
I ordered a robot vaccum which I received but it was more like a kids toy, I emailed the company and told them I wanted to return it which I did the robot vaccum was £29.99 and it cost me £22.00 to return it back to them because it was just rubbish and I tracked it and it said it had been delivered successfully they said they hadn't received it back so I'm fighting for my refund and I have a funny feeling I won't get it!! don't buy anything from this company their just a con
This company is a joke
This company is a joke - they do not refund or replace
They sent me a damaged item and when I asked for a replacement they wanted me to lie and provide a good review on Trustpilot
They ignore emails also
I’m still awaiting a reply after almost 2 months
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