Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered NB trainers, small problem with wrong size sent but customer service were great, they stayed in contact all through the process & sent new size really quickly. Thanks again.

Oceniono na 1 z 5

Scam outfit. Marketing New Balance trainers as New Balnace, deliberately misleading customers with the spelling. Returns are supposedly to China at your own cost despite the law being that if it is... Zobacz więcej

Oceniono na 1 z 5

DO NOT USE THIS COMPANY False advertising of New Balance trainers ( they are in fact New BALNACE ). They wouldn’t cancel my order even though no shipping information has been given and it was before... Zobacz więcej

Oceniono na 1 z 5

Took over 2 weeks to arrive. 6 days after ordering, it still did not show as dispatched. They are advertising the trainers as New Balance but when you finally receive them, they are so obviously fake.... Zobacz więcej

Informacje dotyczące firmy


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Słaba

Wynik TrustScore: 2 na 5

241 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I would give zero if possible

I would give zero if possible, the picture used to illustrate Birkenstock is not what is sent, product from china and size are nearly 2 sizes too small, with glue coming out the sides, cheap shoddy product!
Shoes cost £35.00,£25.00 to return absolute waste of money , yet to receive refund !!! Waste of money !!

12 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

ZERO STAR

The only reason this has one star, is because I am unable to give it zero. I ordered some shoes size 38 not realising they would be shipped from China!! I waited ages for delivery, then they sent the wrong size, they sent 39s. I have tried to get a return label and refund but they want me to cover the cost to send them back, when they say if cleared I will get a refund. Not only am I not willing to pay postage for their error, I don’t trust them to pay the refund. Shocking customer service.

10 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Fake item

Same as another buyer. Bought 'leather' clogs at £39 and they are not worth £3.99! Absolute rubbish. They wanted me to send it to China at a cost of £25 and when I try to phone Head Office, no-one speaks English. Ive emailed, but they have gone silent.
Complete fake and daylight robbery! Do not buy from this site

29 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

The products are toys

The products are toys, bad quality. If you want to ask for a refund they ask you to send it yourself so you need to pay the delivery. WORST place to buy anything.

13 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible cheap item

Terrible cheap item. I stupidly ordered some suede mules costing £39 after reading the reviews which are obviously fake. They arrived yesterday and the quality is extremely poor. They smell of plastic and arrived squashed in the post. It will now cost me £13 to return them to China. I thought I was buying from a UK website. DONT BE A FOOL LIKE ME AND BUY FROM HERE!!

14 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Very good company ...I bought some…

Very good company ...I bought some product which was excellent working unfortunately broken and I was contacted with team and they make me surprise and send me replacement ones. Thank you . Highly recommend Pharmamarket

4 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Outstanding customer service experience

I purchased a product from Pharmamarket UK when arrived I realised it was to small for me I contacted them to inform them of this. They were very professional and quick in their response to resolve this issue for me. Have sent out a replacement for me. I am very happy with the time frame and how everything has been dealt with. The product is of high quality and I will be recommending the company to family and friends. Thank you for all your help and support.

23 maja 2024
Opinia niezależna
Oceniono na 1 z 5

TRULY DREADFUL COMPANY. BEWARE.

I bought a smartwatch which burnt my wrist and was told I had to return it to China which I did on 18.12.23 at a cost of £16.44 tracked and signed for. After 3 months of chasing with no support aching customs returned it to me. Royal Mail said there was no legitimate reason to send it back but quickly provided a refund of my postag Pharmamarket HQ in Belgium keep fobbing me off saying they will look into the matter then I hear nothing more. It is apparently in their management team hands. I have never dealt with such a dreadful company before and would advise anyone not to use them. I even sent a photo of the burn mark on my wrist and still no interest in customer care. I am now going to report them to the consumer ombudsman and any other official body who are willing to blacklist companies like this.

18 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

STAY AWAY SCAMMERS

STAY! AWAY! They sent me a broken vacuum, I then asked for a replacement or refund, they said they will refund me, but I have to leave a good review (blackmail) I said how can I if you sent me a broken item. Then I said I want a refund, your item doesn’t work. They then say you have to send it back to us in France so that we can refund you. Eventually I said fine. And I had to pay to return it to them despite the fact they are the ones who gave me a faulty item so they should pay for the return not ME. Anyway it gets worse I returned the item and I returned it from London so didn’t want to pay so much extra for tracked.I sent them proof I’ve sent it back to them! They now claim they need a “tracked receipt” how extra and stupid, can’t they check the receipt it has been sent back to them clearly so why do they need extra bit. They made me pay to return it and now say it’s not a good enough receipt absolutely stupid poor and greedy people. They just want to keep your money. I wish I read the pooor reviews earlier as it seems I wasn’t the first person to be scammed or treated this way. Absolutely cons! I will contact citizens advice and make a legal report

10 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Disappointed and discussed!

My wife bought a DT100 Smart watch for me as a Christmas present and wore it about 5 weeks before it became dangerously hot to touch and then died.
You told me to give you a good review, send photos and video and said you would replace it free of charge, Order Number was: 3932.
Since 25 March 2024 you have not replied or replaced the item. I therefore take back my positive review you asked for and would not consider buying from you again!

25 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Don’t buy. Wasting your money

Customer service ok. I been communicating with them to change adress , they answer quickly. But I received my order horrible robot so light and it stayed in one place doesn’t move at all. Horrible. Wasting money. And I ask refund they don’t do. Wasting my time and money.

9 maja 2024
Opinia niezależna
Oceniono na 4 z 5

Good customer service

Brought a robot vacuum that was faulty fast response from customer service and they said they will replace it straight away without having to return the other one looking forward to be receiving it 😀

3 maja 2024
Opinia niezależna
Oceniono na 4 z 5

Good Customer Service

My purchase had some technical issues when it arrived, I contacted Pharmamarket and they got back to me quickly to rectify the situation. Happy with their response rate.

27 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing customer service

An excellent website and company. I brought a product from them which was great but unfortu stopped working. I contacted them via email as I had 1 years warranty with the product. They got back to me very quickly and helped and assured me that I'd get a replacement. Customer service has been great. Highly recommend Pharamarket.

28 marca 2024
Opinia niezależna
Oceniono na 4 z 5

Good customer service

The customer service team was very helpful when I complained about an issue I was having with the product. They are sending me a replacement free of charge.

25 marca 2024
Opinia niezależna

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