I ordered the perfume I wanted, but they sent a different one. Unfortunately, I had already opened the packaging, so I can't send it back. I am very upset that they sent the wrong perfume.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
used royal maill for delivery arrived 2 days after order and stated 5/7. Excellanyt service and dleivery cpourier....Hate Evri delivery they do not knock door and leave an image of someone elses lette... Zobacz więcej
First time using Perfume Warehouse as looking for a gift for a better half,price was great ,communication via email was great and delivery was quick cant ask for anything more.So easy 5 star review an... Zobacz więcej
I found the owner ( I will have to pop back to thank him personally & ask his name ) to be a True Gentleman.. helpful, personable and respectful. I presume it was his wife who was also present..... Zobacz więcej
Informacje dotyczące firmy
- Perfumeria
- Dostawca kosmetyków i perfum
- Dostawca aromatów spożywczych
- Sklep z produktami dla zdrowia i urody
Napisane przez firmę
Discover Luxury Fragrances at Perfume Warehouse At Perfume Warehouse, we take pride in offering an exquisite selection of premium perfumes to fragrance enthusiasts across the United Kingdom, Germany, and France. Whether you’re seeking timeless classics or the latest trending scents, our collection is thoughtfully curated to cater to every style and occasion. Spring is in the air, and it’s time to refresh your scent wardrobe! Discover the perfect blend of floral, fruity, and citrusy fragrances that capture the essence of blooming gardens and warm breezes. Why Choose Spring Perfumes? ✔ Light & Refreshing Scents ✔ Perfect for Daytime & Casual Wear ✔ Inspired by Nature’s Rebirth
ONLINE SUPPORT
Sale & Advice Call Free 0800 917 2200
Perfume Warehouse offers a premium shopping experience with FREE & FAST delivery, including next-day delivery for orders placed by 3:00 PM in UK. Enjoy our FREE gift wrapping service on request, making every purchase extra special. Need help? Our friendly team is available for sale and advice via our free helpline at 0800 917 2200. Plus, shop confidently with our 30-day return policy. Experience exceptional service and luxury fragrances at Perfume Warehouse!
Dane kontaktowe
4a Oak Road, W5 3SS, London, Zjednoczone Królestwo
- 0800 917 2200
- info@perfumewarehouse.co.uk
- perfumewarehouse.co.uk
4,5
Doskonała
421 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Absolutely shocking company to buy from…
Absolutely shocking company to buy from .. received my item not boxed when I emailed them I received a phone call of one of the rudest person ever how this company still stands with staff members like that, I would definitely not buy from this company again avoid avoid avoid .. they have no respect whatsoever
17 lipca 2025
Opinia niezależna
Odpowiedź od Perfume Warehouse Ltd
We're genuinely sorry to hear that you're unhappy, but we feel it's important to clarify the events surrounding your review.
After you contacted us about the packaging issue, we promptly called you and offered a free return, no questions asked- even though it was shown on the product listing. You declined this solution, explaining that you wished to keep the item as it is discontinued and very difficult to source.
You then requested an additional discount. We explained that the item was already heavily discounted, and further reductions weren’t possible. At that point, the conversation unfortunately turned hostile — our team member was subjected to verbal abuse and profanity, including statements like "hope you have a s*** day" and threats to leave a negative review unless a discount was given. We have a zero-tolerance policy for abuse, and as a result, we ended the call professionally.
Following this, we received six consecutive calls in a short period where shouting and abusive language continued. This was extremely distressing for our staff and not something we take lightly.
We always aim to treat our customers with respect and provide fair resolutions. In this case, we offered a return and acted promptly, but we will not accept behaviour that is threatening or abusive toward our team.
We appreciate honest reviews but believe it's only fair to share the full context here.
Highly recommend
Products were exactly what I was looking for, they came so quickly, exactly how they said they would come on good secure packaging. Easy to use website and fast delivery. Would use them again anytime
30 września 2024
Did what it said on the tin!
4 lipca 2025
I am so delighted with my experience
I am so delighted with my experience, it was my first and I was skeptical but I must say am glad I did. The response, updates, follow ups and delivery was very impressive. I would highly recommend any day any time. Thanks
10 lipca 2025
Happy customer
Order arrived at date stated.
Kept informed.
Thought product would be fake like some sites but definitely not.
Good price in sale.
Happy overall will order from perfume warehouse again.
7 lipca 2025
No address on order they phoned me and…
No address on order they phoned me and rectified it and quick delivery and good price
6 lipca 2025
First time I have used Perfume Warehouse
I was a bit sceptical due to the low prices and whether they were genuine. I was pleased with the price of the aftershave which arrived sealed, the free bag and free delivery, which was a day earlier than stated. Will definitely use them again.
30 czerwca 2025
My fave perfumes at a much better price…
My fave perfumes at a much better price thank you 💖
I got good girl blush Elixr and viktor and rolf Bon Bon.
Everyone always tells me how good I smell so try this combo
20 czerwca 2025
No problems everything as told
15 czerwca 2025
Brilliant
Brilliant! Great range of fragrances. Order delivered in 2 days and well wrapped.
Highly recommend
12 czerwca 2025
At the time of being asked to give this…
At the time of being asked to give this revue, I still have not received delivery of this order
2 czerwca 2025
Great after shave at a great price and…
Great after shave at a great price and delivered quickly. I will definitely keep buying from Perfume Warehouse 🙂
2 czerwca 2025
Awesome thank you
2 czerwca 2025
Very good service
Very good service, the cheapest online store,delivery before time, highly recommend this shop
2 czerwca 2025
Don't use this company
Don't use this company. Sent completely the wrong items. Now waiting for a refund. Will see if that ever happens
2 czerwca 2025
Opinia niezależna
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