perfectlens.ca Recenzje 

4644
•
Wynik TrustScore: 4.5 na 5

4,4

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I am very pleased with this company. They offer a good selection of products and provide fast shipping. Their customer support is excellent, and they treat every client with courtesy and care.

Oceniono na 5 z 5

I always pay extra for delivery and my last order i received exactly on the 2nd day. I also appreciate the coupons but to receive free shipping the amount you need to spend is too high, for me atleast... Zobacz więcej

Oceniono na 1 z 5

Well, my address clearly states 4A Pitcher Place Clarenville but the package label was printed 4 Pitcher Place which changed the destination & arrival of my contacts. The package was careless... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to navigate, it's a pretty simple website. An app would be more helpful though. I like the ability for people to leave reviews on the different brands/types of lenses, although it would be bet... Zobacz więcej

Informacje dotyczące firmy

  1. Centrum okulistyczne
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  3. Apteka

O perfectlens.ca

Napisane przez firmę

Who is Perfectlens.ca

Perfectlens.ca is an exceptional online destination for all your contact lens needs, offering a vast selection of contact lenses that cater to various vision requirements. With its user-friendly interface and commitment to customer satisfaction, this website has emerged as a go-to choice for contact lens shoppers across Canada.

Our Advantages

One of the primary selling points of Perfectlens.ca is its extensive range of contact lenses. Whether you need daily disposable lenses, weekly lenses, monthly lenses, this website has got you covered. You can find famous brands such as ( Acuvue, AirOptix, Dailies, CooperVision and many others) included in their catalogue of products, ensuring that customers have access to high-quality and trusted products. Additionally, Perfectlens.ca boasts a wide selection of coloured contact lenses, allowing users to explore their personal style and transform their look with ease.

Why choose Perfectlens.ca

What sets Perfectlens.ca apart from other online eyewear retailers is its unwavering commitment to customer service. The website provides a seamless shopping experience with a user-friendly interface that allows customers to navigate through the extensive product catalogue easily. They offer detailed product descriptions, enabling shoppers to make informed decisions about their purchases.

Our Promise

Another notable feature of Perfectlens.ca is its competitive pricing. The website offers affordable options without compromising on quality, ensuring that customers can find eyewear solutions that fit their budget. They frequently provide discounts, promotions, and bundle deals, making it even more enticing for customers to choose Perfectlens.ca as their preferred contact lens provider.

Our Feature

Moreover, Perfectlens.ca prioritizes customer convenience by providing fast and reliable shipping options. They have a robust delivery system that ensures timely delivery of orders, allowing customers to enjoy their new contact lens promptly. The website also offers hassle-free returns and exchanges, providing peace of mind to customers in case they encounter any issues with their purchases.

We are Perfectlens

Perfectlens.ca is a leading online destination for contact lenses in Canada. With its vast selection of products, excellent customer service, competitive pricing, and convenient shopping experience, it has established itself as a reliable and go-to platform for all your contact lens needs. Perfectlens.ca is the ideal choice for you.

Shop Contact Lenses

A near Perfect Score!

Napisane przez firmę

Find out why our customers love PerfectLens contacts!
What makes PerfectLens so perfect? Name brand contacts at up to 70% off retail, plus free delivery options and more! Subscribe now and get a 15% off your first order and more exclusive offers from Perfectlens.ca.

See what’s so perfect about PerfectLens!

Easy Online Orders and Returns. Free Delivery Options and more!

Easy Online Orders and Returns. Free Delivery Options and more!
Your perfect online shopping experience is here: We offer your favourite premium contact lenses. You can find weekly promotion on brand name contact lenses. Easy online ordering with next business day processing. Free shipping on orders over $89, Perfectlens offers dedicated customer support care through email, livechat and phone. Buy more and save more, earn reward points on every order. Satisfaction guaranteed returned and unopened products within 30 days of your purchase.

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(4644)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 235

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent Service

I’ve been ordering online from Perfect Lens for many years and they never disappoint. Appreciate the sale pricing and amazingly fast delivery!

3 września 2026
Logo perfectlens.ca

Odpowiedź od perfectlens.ca

Thank you! We’re glad you’re pleased with the quality and service.

Oceniono na 5 z 5

Good and reliable products

I received my order on the previous time and everything was alright.

30 sierpnia 2026
Logo perfectlens.ca

Odpowiedź od perfectlens.ca

Hi Lisa, We truly appreciate your kind feedback. Thank you for choosing to shop with us!

Oceniono na 5 z 5

Fast Shipping

They shipped my order very quickly and it was completely accurate.

28 sierpnia 2026
Logo perfectlens.ca

Odpowiedź od perfectlens.ca

Hi Paul, Thank you for your valuable feedback. We appreciate it.

Oceniono na 5 z 5

Fast and easy service

Fast and easy service. Delivered on time.

24 sierpnia 2026
Logo perfectlens.ca

Odpowiedź od perfectlens.ca

Thank you for choosing our service and leaving a review.

Oceniono na 1 z 5

Wrong address on label

Well, my address clearly states 4A Pitcher Place Clarenville but the package label was printed 4 Pitcher Place which changed the destination & arrival of my contacts.

The package was carelessly opened & packaging removed. The package then was returned to the post office though & left on their front step!

I picked it up yesterday & it was on my list of things to do today & contact you. I’m terribly disappointed & concerned about even using the contacts.

Marie Smith

19 sierpnia 2026
Logo perfectlens.ca

Odpowiedź od perfectlens.ca

Dear Marie,

We are sorry to hear about the issue with your order.

According to our system, the shipping address was entered as 4 Pitcher Place. Shipping labels are automatically generated based on the information provided by the customer, and we do not alter the address details after the order has been placed.

We would also like to assist you further regarding the condition of the package upon arrival. One of our team members will contact you shortly to discuss the matter and assist you further.

Oceniono na 1 z 5

Date of order 30 june 2026

Date of order : 06/30/2026 09:57:12
Order ID : CP26063010754503. I’ve ordered my contact lenses from Perfect Lens Canada consistently for the past five years, and until now, I had always had good experiences. Unfortunately, my most recent order has completely changed my opinion of the company.

I ordered two boxes of contact lenses. When my order arrived, I was already disappointed to discover that they had sent me the wrong brand, although the prescription/power of the lenses was correct. I then realized there was an even bigger problem: I had paid for two boxes but only received one.

I reported the issue and provided a photo of what I received. Despite contacting them multiple times, they continued asking for additional photos and details of the packaging. By the time they requested these additional pictures—about a month later—the packaging had already been discarded. I explained this repeatedly and made it very clear that I was no longer even asking them to resolve the wrong-brand issue. I was simply asking to be refunded for the second box that I paid for and never received.

Instead of refunding a longtime customer for an item they failed to send, they have continued making me prove and re-explain the same issue. I cannot take a photograph of a box that was never delivered to me, and I cannot provide new photographs of packaging that was discarded after I had already sent them a photo.

After five consecutive years of ordering from this company, I find this extremely disappointing. This is not a recurring complaint from me or an attempt to be refunded for an entire order. Their fulfillment mistake resulted in me receiving one box instead of the two I paid for, and I am only requesting reimbursement for the missing box.

I have now contacted my bank to begin the dispute process, but as advised i'm giving Perfect Lens a final opportunity to resolve this themselves. The box I paid for and never received needs to be refunded. If Perfect Lens Canada will not refund it, I will continue pursuing the charge through my bank.

It is unfortunate that after five years as a customer, a straightforward missing-item issue has been handled this way. Regardless of how this dispute is resolved, I will not be ordering from Perfect Lens Canada again.

14 września 2026
Opinia niezależna
Logo perfectlens.ca

Odpowiedź od perfectlens.ca

Hi,

We are very sorry to hear about your negative experience regarding your recent purchase.

According to our email and chat records, we have been in communication with you regarding this matter. In order to better assist you and properly investigate the issue, we have requested a few details from you on multiple occasions. However, we are still waiting to receive the requested information.

Once we receive the necessary details, we will be happy to continue our investigation and assist you further.

Oceniono na 5 z 5

Excellent!

Easy to use and fast delivery. And of course quality is there 💯👌🏼🙌🏼

14 sierpnia 2026
Oceniono na 4 z 5

Price went up

Order delivers fast. Easy to wear. Only downside is the price went up because the ones I always wear for years are not available anymore. So I pay almost 25% more.

13 sierpnia 2026
Oceniono na 3 z 5

The price is great and the delivery is…

The price is great and the delivery is speedy.
Unfortunately the percentage of contacts that rip right out of the package or once in my eye is wild. I wonder if, given the faded packaging, they are seconds or were perhaps left out in the sun. I’d say 35% are just garbage. Worth it to save some money when things are tight though.

8 lipca 2026
Logo perfectlens.ca

Odpowiedź od perfectlens.ca

Hi Sian, We’re sorry to hear about your experience. We take such reports seriously and would be happy to investigate this further.
One of our agents will follow up with you by email to assist you directly.

Oceniono na 5 z 5

I have been dealing with perfectlens.ca…

I have been dealing with perfectlens.ca for quite a long time(10yrs) and I purchase from them roughly 3 to 5 times a year. They have always met and exceeded my expectations. They are one of the few honest, genuine and trustworthy companies left on this planet. They allow us to see the beauty of the world. And perfectlens.ca does it with absolute perfection. And they send you cute gifts from time to time. Amazing!

6 sierpnia 2026
Oceniono na 1 z 5

I paid extra to receive them faster and…

I paid extra to receive them faster and it still took the same amount of days than usual to receive them. And the kind i usually buy was backorder and the replacement suggested was way more expensive!

3 sierpnia 2026
Logo perfectlens.ca

Odpowiedź od perfectlens.ca

Hi Manon,
Thank you for your feedback.
We sincerely apologize for the one-day delivery delay, which may have been due to the long weekend.
Regarding the backorder, the Air Optix Aqua lenses you previously purchased have been discontinued and are no longer available.
We will send you a follow-up email shortly with further information.

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