Paynt Recenzje 

53
Wynik TrustScore: 3 na 5

3,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Dei veri e propri truffatori. Mi hanno tenuto in ballo per diverso tempo per poi trovare una scusa veramente assurda che sa di presa in giro. Incompetenti, incapaci e truffatori che vendono aria. Diff... Zobacz więcej

Oceniono na 5 z 5

Right from the point of contact on a social media platform they have been helpful, informative and kept upto date of what and when things were needed. Payment machine, its simple to use, processi... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Mi trovo abbastanza bene con loro, nonostante rientro i soldi lunedì un può più tardi oppure martedì. Qualche problema con il pos riguardo la carica batteria, però , dai e andata buon fine.

Oceniono na 1 z 5

Absolutely terrible experience with these. I've lost £100s in transactions as the statements are showing no recorded sales after 21:30 from 3 nights of the opening weekend of my bar. They're visible o... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi płatnicze

Napisane przez firmę

Paynt is a fully integrated payment solutions and infrastructure provider. Our core product is Acquiring-as-a-Service, targeted specifically at the reseller segment - Independent Sales Organizations (ISOs), Payment Service Providers (PSPs), Independent Software Vendors (ISVs) and SaaS companies. We offer access to omni-channel payment acceptance capabilities and our modular platform automates and streamlines functions required to onboard, manage, and retain merchants.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

53 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(53)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 14

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Dei veri e propri truffatori

Dei veri e propri truffatori. Mi hanno tenuto in ballo per diverso tempo per poi trovare una scusa veramente assurda che sa di presa in giro. Incompetenti, incapaci e truffatori che vendono aria. Diffidate

9 września 2026
Opinia niezależna
Oceniono na 5 z 5

Beginning to end good

Right from the point of contact on a social media platform they have been helpful, informative and kept upto date of what and when things were needed.

Payment machine, its simple to use, processing of transactions is quick, ive used in various locations and it seems to have good signal.

Payments are made in good time into my account.

29 czerwca 2026
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Thank you Tom for taking the time to leave a review, and we are really happy that you have had a great experience to date!

Oceniono na 1 z 5

Hundreds of pounds missing in lost transaction records.

Absolutely terrible experience with these. I've lost £100s in transactions as the statements are showing no recorded sales after 21:30 from 3 nights of the opening weekend of my bar. They're visible on the terminal but missing from my Portal Statement and bank transfer and nobody at the company has the slightest idea what's happened. I was left on hold for 30 minutes and essentially told they didn't know what to do. I would avoid this company, I'm going to have to get a new provider in place asap and hope that they can recover the hundreds of pounds (potentially close to £1k) that has gone missing.

22 czerwca 2026
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Hi,

We're very sorry to read about your experience and understand how concerning this situation must be, particularly when it involves your transaction records and settlement.

Unfortunately, we're unable to identify your account from your Trustpilot profile, so we haven't been able to investigate the specific issue you've described. We'd very much like the opportunity to look into this as a priority.

Please could you email us at support@paynt.com with your business name and contact details, and include the words "Trustpilot Review – FAO Vicki Brown" in the subject line. I'll personally ensure your case is reviewed and work with our team to investigate what has happened and provide you with a full update.

We take feedback like this very seriously and appreciate the opportunity to investigate and resolve your concerns.

Oceniono na 1 z 5

After waiting 22 days for an account

After waiting 22 days for an account, to be constantly lied to and misinformed by both my account manager and customer service when calling in, i would highly recommend to stay clear from this company, you will get nowhere with them as noone has a clue what they are on about or what they are doing! I understand people can get things wrong within a company but to be lied to 3 times by 3 different customer service agents yesterday and also have an email sent to me again which was just pure lies and misinformation and considering it quote both merchant id etc this wasnt just a quick look to find out, so your allowing many staff to give out the wrong information, if it was just 1 i would be slightly less angry but 3 is a joke.
How can 3 people within your company get this wrong?
I did my application on the 7th on April, I chased chased chased around the 15th I was told it was approved and would get my reader and virtual terminal details shortly
Nothing
Couldn’t get hold of Caitlin for about a week, called in 3 times over different days to be told that there wasn’t even an application under my business name
Cailtin then realised it was never actually submitted so only then submitted in on the 17th and tried to tell me in was an error, just I kindly just accepted after already waiting 10 days and hoped due to this mess already it would have been actively been tried to be sorted quickly, but no.
I then waited another 10 days chasing every day to still have no card reader and to then also be told that up until 2 days ago no virtual terminal was ever put on the application only the card reader so Caitlin misinformed me the hole time telling me she had also done the virtual terminal.
So I’ve waited since the 7th for something that hasn’t even been done properly as it is and I also have evidence from my emails I clearly asked for this and was told it was added
This was then applied for 2 days ago, in which I was told whilst I was waiting to just do moto payments on my card reader, a reader I’ve been waiting for the tracking still but also if I did moto payments on that you’d hold the funds with risk as I should be doing them through the virtual terminal, i have worked in business for a while so to be advised to do this knowing full well the outcome again is riduclous , I was then also told yesterday moto payments was never actually enabled on my reader either so again more misinformation but also if i was to have done this, i am correct and the funds would have been held and that i should never have been told to do this..
I was recommended you guys by a friend and ive told them my experience with you, they have also over heard a few of the calls and they are shocked with how youve been with me as you never did this with them, they also have a card reader, virtual terminal and pay by link all on next day settlements as a brand new business and they dont even have a store front so they cannot work out why youve been so diffcult with me and are also looking to now move to another provider.
You have clearly done this with just my business as i am aware you approve many accounts with out transaction history for next day settlements so I feel my business has just been personally victimised by yourselves for whatever reason.
Vicki is very rude for someone in that type of role you would think they would employ someone who is understanding but no they've employed miss trunchball! Caitlin has no idea what she is doing, i would fully recommend staying clear from this company!

7 kwietnia 2026
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate the opportunity to respond.

We recognise that there were delays during the onboarding process, including an initial issue with your application not being submitted as quickly as it should have been. We understand how frustrating this must have been, especially when you were proactively chasing for updates. Clear and consistent communication is something we take seriously, and we’re reviewing this internally to ensure improvements are made.

We would also like to clarify that our team, including Vicki, made every effort to explain the status of your account and next steps during your call. We aim to provide a professional and respectful service at all times, and this extends to the interactions we expect in return across all communication channels.

Following a full review of the account activity, we have taken the decision to close your account in line with our terms and conditions.
We understand this is not the outcome you were hoping for, but these decisions are made carefully, with compliance and security as a priority.

We wish you all the best moving forward.

Kind regards,
Paynt

Oceniono na 1 z 5

Ridicoli ma soprattutto offesa definirli Gateway Payment per il settore Pagamenti . Checco Zalone avrebbe detto : ma sono del mestiere?

RIDICOLI , Non trovo altro aggettivo idoneo , RIDICOLI 🤦‍♂️

13 marca 2026
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Ci dispiace leggere il suo feedback e comprendiamo la sua frustrazione.
Desideriamo chiarire che ogni richiesta viene valutata attraverso procedure di verifica approfondite, necessarie per garantire sicurezza, conformità normativa e la tutela di tutte le parti coinvolte. Purtroppo, in alcuni casi, tali verifiche possono portare alla decisione di rifiutare la richiesta.

Oceniono na 5 z 5

Great service & communication

Great service & communication. Fantastic support.

10 marca 2026
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Thank you for the great review! We’re glad you were happy with both our service and communication. Providing strong support to our clients is always our priority.

Oceniono na 5 z 5

Honest approach

Honest approach, no issues. Timely settlements and good overall experience

11 marca 2026
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Thank you for your feedback! We’re really pleased to hear that you valued our honest approach and had a smooth, timely experience.

Oceniono na 5 z 5

Great service from Tony and the Team

Great service from Tony and the Team. Good communication, great deal, and fast service with supplying us our equipment. Already recommended to a friends business to help them with their financial solutions.

11 marca 2026
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Thank you so much for your kind words! We’re delighted to hear that Tony and the team provided great communication and a smooth experience. It means a lot that you’ve already recommended us - we truly appreciate your support and look forward to helping you again in the future!

Oceniono na 5 z 5

Great service

Great team , super to work with. Vitaly in particular a superstar

6 marca 2026
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Thank you for your kind review. It’s always great to hear such positive feedback. I’ll be sure to pass your comments on to Vitaly and the team!

Oceniono na 5 z 5

The best payment terminal solution

The best payment terminal solution – especially for small business owners!
I’ve been using it for a while now to sell our family business Põldotsa Farm’s dried snacks at fairs. It’s very convenient, fast, and most importantly – reasonably priced.

9 lipca 2025
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Thank you so much for your kind feedback! We're thrilled to hear that our payment terminal solution has been a great fit for Põldotsa Farm. It's always our goal to support small businesses with reliable, affordable tools. Wishing you continued success at the fairs! 🌿

Oceniono na 5 z 5

Great Customer Service

The customer service from Vitaly is great he always gets back to me and nothing is too much trouble.

11 lutego 2025
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Great to hear this! Thank you for the feedback!

Oceniono na 1 z 5

Nightmare

Nightmare! Absolutely useless service! From July 5th to August 13th, I struggled trying to connect, but to no avail. They endlessly demand personal data of company owners - it's simply outrageous and suspicious!
After reading reviews from other users, I realized I got off easy. Apparently, they have serious issues with payouts and customer support. Thank God I didn't manage to give them my money!
I absolutely DO NOT recommend using this terrible service! It's nothing but disappointment and a waste of time. Stay away from them if you don't want to lose your nerves, time, and money!

13 sierpnia 2024
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Thank you for your feedback. We’re sorry to hear about your experience and appreciate the opportunity to address your concerns. As part of our onboarding process, we adhere to strict regulatory and compliance guidelines to ensure that all necessary due diligence is performed. This occasionally requires us to request additional information, especially when the business or its key individuals fall under certain criteria.

We understand this process can feel frustrating, but it is essential to ensure that we maintain the highest standards of compliance and security for all our customers. We truly value your patience and regret any inconvenience caused. Should you wish to revisit your experience, we would be more than happy to assist further.

Oceniono na 5 z 5

Paynt is one of the best…

Paynt is one of the best Acquiring-as-a-Service providers in the industry giving its Partners full control and transparency of Onboarding and Reporting processes. Paynt has developed great Portal where all processed are handled - Onboarding, Merchant Reporting, Partner Commission Reporting.
Paynt is great and flexible Acquirer with individual approach to Partners.

19 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Tony and the team at Paynt are the best…

Tony and the team at Paynt are the best in the business. They know how to cater to clients, have the best staff and Tony knows how to lead the team and keep relationships for years. We have been using them for over 10years, steady payments, always on time and would highly recommend them to anyone looking to use a great online payments provider.

12 lipca 2024
Opinia niezależna
Logo Paynt

Odpowiedź od Paynt

Thank you Phillip for the feedback!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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