I sent money back home to my family, and 3 of the transactions went through successfully, but the 4th transaction was declined. After that, I was asked to provide more information, including my bank... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitc... Zobacz więcej
Reakcja na opinię
Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send mo... Zobacz więcej
Reakcja na opinię
Hello Am Yvonne and I have used Payangel sending money to Ghana all these years they are amazing trust worthy and oh best customer service Incase and problem arise fastest resolved. Will definitely re... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The cheapest and fastest way to send money to Africa. Transfer money to Ghana, Nigeria, Kenya, Uganda and South Africa. New Countries coming live soon. - No Fees, No E-levy, No middleman. - FREE Mobile Money, Bank Deposits and Cash Pickup! - BEST Exchange Rates! - FREE Life Insurance cover for your recipients! - Excellent customer service
Dane kontaktowe
Regus House, Victory Way, Admirals Park, DA2 6QD, Dartford, Zjednoczone Królestwo
- +447441444005
- customer.experience@payangel.com
- payangel.com
4,4
Doskonała
169 recenzji
Odpowiada na 42% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have always championed PayAngel
I have always championed PayAngel. My recent experience with the staff no issues, however l find it frustrating and stressful with their new App. Personally It is not user friendly and there are glitches as on Monday l made an error whilst entering my phone details and had to abandon the transaction because it would not respond it froze. I do hope l will get use to it currently l feel let down.
8 grudnia 2025
Odpowiedź od PayAngel
😔 Hey, sorry to hear the new app's been causing you stress, Mandy 🙅♀. Thanks for sharing your honest feedback - it helps us understand what's not working. We're sorry about that phone detail glitch and appreciate you reaching out. Don't give up on us just yet! Our team is reaching out to you right away. We're here to help you get comfortable with the app, and we'll look into fixing those issues. 📱
We're trying to reach you unsuccessfully. Please call us on this number - +44 2037476765 and ask for Patrick 🙏
Quick way to send money to African and…
Quick way to send money to African and if you make mistake or have any issues, they deal with it.i have not got through any challenges with them since I used them.
10 października 2025
Odpowiedź od PayAngel
Thanks so much for sharing your smooth experience with us, Chamuel! We're glad sending money to Africa has been hassle-free, and we're here to help whenever you need it 👍. Appreciate your trust in us.
Odpowiedź od PayAngel
We're excited to know you are satisfied with our services, Emmanuella! We are always here for you 😇!
Transfer was transferred as it should…
Transfer was transferred as it should be done.
Thank you
5 grudnia 2025
Odpowiedź od PayAngel
Thank you, Naomi for your positive feedback! Your satisfaction is our priority! 💙
Payangel is very good because when you…
Payangel is very good because when you finshed your transations and you press send within minutes they will call you they have received it.
8 października 2025
Odpowiedź od PayAngel
Thank you so much for sharing this, Nicholas! We’re glad our quick confirmation brings you peace of mind.
Odpowiedź od PayAngel
Thank you, Na-na! Your excellent review means a lot to us 💙
Very reliable app
use this service to send money to Ghana, and my experience has been good so far. The transfer is usually fast, and the recipient receives the money quickly
3 grudnia 2025
Odpowiedź od PayAngel
Thank you for trusting us, Samuel - your support means a lot 💙
Satisfactory service
3 grudnia 2025
Odpowiedź od PayAngel
Thank you, Daniel! We’re glad we could meet your expectations and look forward to serving you again.
PayAngel listens & Act on complaints
Money send on 25/11/25 remain processing despite number of reminders. Very disappointed with service.
However, “Following my review and concerns regarding service delays, PayAngel responded promptly and addressed the issue satisfactorily. They also recommended an alternative payment method to help prevent similar delays in the future.”
4 grudnia 2025
Odpowiedź od PayAngel
Hi Paul,
We sincerely apologise for the delay and disappointment. This is not the usual way we do things, and your feedback is important. Per checks, it's been resolved. A team member is giving you a call soon to give you further updates. Thank you for your patience.
Odpowiedź od PayAngel
Thank you for your kind words, Owura! Your trust truly matters to us. 💙
Smooth transfer always.
3 grudnia 2025
Odpowiedź od PayAngel
Hi Nicholas,
We love hearing that transfers are always smooth, your confidence means the world to us!
Everything is fine so far
Everything is fine so far, great rate, I haven’t had any problems so far
3 grudnia 2025
Odpowiedź od PayAngel
Thank you for sharing, Georgina! Your experience really means a lot to us! 💙
Efficient Service
Payangel is a seamless and reliable money transfer service. With the new app, everything feels smooth, intuitive, and secure. Sending money to friends and family takes only a few clicks. I can send money any time of day and night and my family receives it instantly. This gives me full confidence in every transaction.
1 grudnia 2025
Odpowiedź od PayAngel
Hi Comfort,
We’re delighted to hear the new app makes things smooth and secure for you. Thank you for trusting PayAngel! 💙
Consistency is very important.
3 grudnia 2025
Odpowiedź od PayAngel
We couldn’t agree more - consistency builds trust. Thank you for highlighting what matters most, Mensah! 🙏
Great quick service
19 listopada 2025
Odpowiedź od PayAngel
We’re so happy you had a smooth experience, John! Thank you for sharing.
Good service
The fastness with which the transfer is done
Chose pay Angel is easy to work with
They respond back to customer
24 listopada 2025
Odpowiedź od PayAngel
Thank you, Paul! It means a lot to us 💙
Odpowiedź od PayAngel
Hi Mike,
Not being able to log in could be due to several reasons including entering invalid login credentials. But don't you worry! 😊 Our customer service team is here to help. We'll get our support team to give you a call ASAP to assist.
Payangel experience …
The ease and speed at which my recipients received thier funds.
The company was doing well by text and email which was reassuring, but now, I do not receive any texts at all. Email, yes, but text can easily be read and saved. The fonts used for the email are too small. Also I once made a very important request, it was not met. Overall, good, but rates are not competitive, they keep going down.
20 listopada 2025
Odpowiedź od PayAngel
Thanks for your feedback, Gloria! Your points are noted, and we’ll keep working to improve so your next experience feels even better. 💙
Excellent
My experience with pay Angel is great because they are the fastest
And they are so reliable I really love their services
5 listopada 2025
Odpowiedź od PayAngel
Thank you, Rachel! We're thrilled you love our services💙! Speed and reliability guaranteed!
Quick response to enquiry from the…
Quick response to enquiry from the staff when you have a query on a transaction.
1 listopada 2025
Odpowiedź od PayAngel
Thank you, Akua. We're always here to help - quickly and warmly. 💙
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.