Paula's Choice UK Recenzje 

Great and swift support
Had an issue with the pump on one face washes. Absoloutely adore the product, it's so silky and creamy and gives your face a real wash but when I couldn't use it i reached out to their Customer Support team who got back to me in less than 24 hours, made an effort to support me and got a resolution within 2 days.
Honestly, I've seen so many companies cut staff & costs due to the rise of AI and completely neglect their customers so it was so refreshing to have a real person actually try to help me and not be palmed off
thank you!

Shannon from Customer Care very swiftly helped me with a product enquiry and resolved the matter. The communication was quick, professional and informative. I am also very impressed by the ethics of the company regarding sustainability. I would definitely recommend Paula’s Choice to a friend.

I have been using their liquid exfoliator for a couple of months now and notice a massive difference in my skin. Worth every penny as my skin has never been so clear.

My skin has never looked and felt so incredible since using these products. After seeing all the reviews online i thought id try out the travel size Calm range and I’ve never been so impressed. I suffer from combination skin, large pores and my skin looks so much clearer. Very happy with the results!

I initially bought Paula’s Choice C15 Booster and was so impressed that I decided to try another product… then another… then another... and now I have a full AM and PM routine from the brand! Every product has exceeded my expectations, and I’ve seen a huge improvement in my skin. On top of that, their customer service is amazing. If there’s ever an issue, they’re quick to resolve it, and they truly go above and beyond to help. A special shout out to Erica, who patiently answered all my questions and provided top-notch support. I highly recommend Paula’s Choice - both for the quality of their products and their fantastic customer service!

I had a terrible experience with customer service. My order arrived today, but the box was empty—there was no product inside. I tried to reach customer service via phone, email, and instant chat, but I never received a response.
I urge you not to purchase from their website; it feels like a scam, and I've seen other reviews indicating that this happens frequently! I will never buy a Paula's Choice product or shop on their website again.

I contacted customer service as I had a small reaction to a product that I had purchased in October. I got put through immediately to an agent called Nick who refunded me after I explained the situation. They were super polite and I had a resolution within 5 minutes - thank you!💕

I placed an order for 5 items and received 1. I assumed the other 4 would arrive in a separate parcel, but they didn’t. Phoned customer services 2 weeks later & expected an argument, but they couldn’t have been more helpful. Missing items dispatched without argument arriving 4 days later. Fantastic customer services. Thank you.

Amazed by their customer service. I haven’t tried many products but I like the ones that I have.
The delivery company they are using delivered my order somewhere else and then washed their hands of the problem. Thankfully Paulaschoise customer service is resending my order free of charge through another delivery company ( Royal Mail which is the best). Companies don’t often do that.

They're scammers IMO. Place an order, delayed delivery, won't cancel the order. Instead you have to refuse delivery of the order...which of course they never deliver.

Go somewhere else, save yourself the hassle.

I placed an order 10 days ago, still no sign of it. Chased customer services and was told they would resend it as it appeared to have been lost. Four days later still no sign of my order , I feel scammed

I've been using 2% bha toner for about 4 months now. The toner is actually a good exfoliator. But the initial purging was horrible. But after the purge skin does feel much better. I've been waiting to get my hands on the retinol but not quite sure if it'll suit my acne prone skin. Overall, a bit pricey but good.

Received products pretty fast, bought for my girlfriend. She still uses products, seems they are good!

Been a loyal customer for years. Bought £60 odd of goods and chose a ‘free’ birthday gift, i choose 1 item from a possible 5/6.
This was a gel cleanser wash not a cleanser to use with a cotton wool pad. I asked if theyd swop it and they replied saykng no because i hadnt paid for it ( i didnt ask for a refund, I asked to swop it) they told me to give it away and offered me 15% off my next purchase?! I replied stating i wanted to swop it for one of the other ‘free’ options..:: no reply… they just want yr money and dont care about you after… deeply disappointed…

I've used Paula's Choice anti-ageing product for two years and value their exceptional service. Highly recommended!

I have used several products from Paula's Choice and been very pleased with them. However I find Ceremide-Enriched Firming Eye Cream to be very disappointing.
The texture is sticky and not easily absorbed, making it difficult to retain make up. More importantly, I find that it irritates my eyes, making them sore and causing them to weep. I have had to stop using it after only a few days.

Order received totally wrong. Half products ordered were missing, items added I hadn't ordered. What a really poor start to my first order. Will be requesting full refund

Love the products from this brand and I’ve always experienced good delivery so have never had to contact them other than to make the initial order.

Very difficult to contact customer services. Phone not answered. Promised phone call doesn’t happen. Wait time for on line chat 53 minutes, but you get cut off if you leave the page, so no idea what has happened to my order.