Passaggio Cravatte HOMEmade italian ties Recenzje 366

Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I have been a customer of Passagio Cravatte gor three years now. Unquestionably, Gianni and Marta are dedicated, talented and tasteful craftspeople. The old fabrics they find and choose are of very hi... Zobacz więcej

Oceniono na 1 z 5

Ich habe nacheinander zwei Krawatten bestellt, eine im Dezember 2024, eine im Januar 2025. Nachdem sie aber nach Monaten noch immer geliefert wurden, stornierte ich die Bestellungen. Das wurde ignorie... Zobacz więcej

Oceniono na 5 z 5

Firstly, as I see there have been a few reviews that have been less than generous, let me address those who want a mass produced product dispatched immediately; as Passaggio Cravatte’s site makes... Zobacz więcej

Oceniono na 5 z 5

I placed an order for a silk tie at Passaggio Cravatte in May this year. It took a bit time before it arrived since it has to be handmade by Gianni himself. What a tie! Just amazing craftsmanship, and... Zobacz więcej

Informacje dotyczące firmy

  1. Sprzedaż odzieży

Napisane przez firmę

We are a small Italian family tailor shop that makes bespoke ties, scarves and pocket-squares, where everything is handmade by me and my wife Marta in our tailor's house near Milan; just think that in each of our ancient 7 folds there are almost two meters of hem all handmade. And all the fabrics you see in our shop are vintage, so still hand-printed between 1970 and 1990. And we can only produce a few pieces a day. Also on our online shop you can choose the measurements you want of length and width, in cm or in inches, of your tie, and whether to have your initials embroidered, again on the back of the tie. Thanks, Gianni


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

366 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 6% z negatywnych recenzji

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Oceniono na 1 z 5

Never again. Very disappointing

Unfortunately, I can't recommend ordering at all. I ordered this week on Black Friday (November 23) hoping for delivery in time for Christmas. Unfortunately, this could not be fulfilled. When I asked when it could be delivered, I was told that it would be sent between Christmas and New Year's Eve because the children were ill. However, I didn't receive anything until mid-January and when I asked, I was told that the suppliers hadn't delivered yet, but my tie had already been cut to size and I couldn't withdraw from the contract. However, after another 6 weeks nothing arrived, I asked again and only received a very unfriendly reply. My tie would supposedly be sent the same week. After this did not happen either, I informed the credit card company. After the bank got involved, they sent me a message saying that the tie was now ready. After a request from the credit card institute to send the tie, otherwise he would not receive the amount collected, he did not send the tie. I received my money back from the bank at the beginning of may. If my bank had not intervened, I would probably have neither my money nor a product. I generally recommend that companies communicate more, because then customers are more willing to wait. I never received a message from this company, only when I asked.

20 listopada 2023
Opinia niezależna
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Odpowiedź od Passaggio Cravatte HOMEmade italian ties

Hi, thank you for your review. Can you provide me the order number? Or an email? Or a first and last name?

Because to understand what happened, and if it really happened, I need to understand your identity.

Also because we produce the orders for each individual customer. And once we produce them we ship them out, as you can see in all the other nice reviews we've received.

And we always respond to emails. Maybe not right away but everybody gets a response.

Thank you,

Gianni

Oceniono na 5 z 5

Bespoke ties with unparalleled quality

I purchased four ties from Gianni in late November of 2023. I couldn't be more pleased with the purchase, from the vintage silks to the expert handmade construction. I highly recommend the product and the service and would argue that these ties are wearable art.

3 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Ottima esperienza

Ottima esperienza! Prodotti di qualità, testimoni di una manualità sartoriale sempre più difficile da trovare in questa contemporaneità vorace, consumistica fatta di prodotti in serie di dubbia origine. L'attenzione per il cliente, in ogni fase, è un ulteriore punto a favore!

19 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Have not received it

Have not received it. it took two request in terms of delivery to get a response.

10 stycznia 2024
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Odpowiedź od Passaggio Cravatte HOMEmade italian ties

Hi Raybur,

thank you for your review.

Your order will be shipped as planned this week.

As soon as I have shipped, as with all orders, I will email you your tracking number.

We always reply to emails. Then it can happen that I don't see an email. In fact I immediately replied to your second email.

I look forward to your ties arriving and to the start of a long collaboration,

thank you,

Gianni

Oceniono na 5 z 5

Wonderful

The tie is really beautiful and my husband loves it !
Thank you very much for your work, it is fine craftmanship.
However, you need to take into account the time it takes to make theses products by hand before taking an order. Personally, I received my order after 3 months, but it was well worth the wait.

20 listopada 2023
Opinia niezależna
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Odpowiedź od Passaggio Cravatte HOMEmade italian ties

Thank you for your review; I am happy with your words. Thank you, and if you also have pictures of your husband wearing a tie, please send them by email, so we can happily post them on our social media with tags.

See you soon,

Gianni

Oceniono na 5 z 5

Unique and beautiful custom made ties

Truly unique and beautiful custom made ties, first class personalized service from Gianni (and his wife too!). They are my first stop when I am looking for special and hard to get ties and pocket squares!

28 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

These are my favorite ties in the…

These are my favorite ties in the world. And I have many different ties, but my five from Gianni are without a doubt the best. Looking forward to number six and beyond…

7 marca 2024
Opinia niezależna
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Odpowiedź od Passaggio Cravatte HOMEmade italian ties

Thanks Michael,
I am very happy with your review. Thank you very much. Reading these words make me start my day well; indeed, they give me the strength to always do better! Gianni

Oceniono na 1 z 5

9 weeks and still have not got a…

9 weeks and still have not got a tracking number

30 grudnia 2023
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Odpowiedź od Passaggio Cravatte HOMEmade italian ties

Hello Alexandros,

thanks for your review. Your truking number is RC279749460IT

You can follow the status of the shipment, by entering the code written above, on the Italian Post Office website www.poste.it

I can't wait for you to receive your beautiful ties,

great choice and thanks again,

Gianni

Oceniono na 5 z 5

I just received my second Passagio tie

I just received my second Passagio tie. It took a while since it was not in stock and made just for me. It was worthwile, like the fist one. Great fabric, great design. Adds a great shine to the wardrobe. Thanks!

4 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Delighted with my tie

Delighted with my tie - which like other reports took a little time to arrive - but when I advised I wanted it for a particular occasion it then arrived in good time - I think a great product and fabric which is the right length and which improtantly ties a great knot. I will be back for more...

4 marca 2024
Opinia niezależna
Oceniono na 5 z 5

UNIQUE AND BEAUTIFUL

I find Passagio Cravatte ties are unique and beautiful. They remind me of my father’s most sublime collection of ties which he unfortunately discarded when he retired. If you are a tie enthusiast and you see something you like on their website, don’t hesitate. They are exquisitely made and the fabrics are lovely.

As for service, I have never had delivery issues and I live in Canada.

Normand
Montréal, Canada 🇨🇦

3 marca 2024
Opinia niezależna
Oceniono na 3 z 5

its been over 10 weeks that i placed my…

Update as of 5 March : package finally arrived , almost 3 months since placing the order . The packaging was poor and the ties were in need of a good and careful ironing to remove creases. I like the materials and colors and they are of good quality . However, it takes much more than a good product to make a customer happy.

12 grudnia 2023
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Odpowiedź od Passaggio Cravatte HOMEmade italian ties

Hi Nikolaos,

thank you for your review.

I sent you a short while ago two photos of your ties almost ready for shipment tomorrow. I sent them to you in WhatsApp.

So tomorrow we will send your two beautiful ties and you will get your shipping number by email.

If you maybe read this message first, check your phone so you can find the pictures.

See you tomorrow and thanks again for your patience.

Thanks for all,

Gianni

Oceniono na 5 z 5

Great quality

15 grudnia 2023
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Odpowiedź od Passaggio Cravatte HOMEmade italian ties

Many thanks 🙏 I’m very very happy for your great review.

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