I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered replacement parts for my De'Longhi Espresso Machine: the internal and external steamer tubes. They arrived quickly and were exactly as depicted. That is, they were new and precisely the pa... Zobacz więcej
Reakcja na opinię
Ordered product July 2nd. Paid extra for expedited delivery. Confirmation that package to be delivered by end of day, July 3rd. July 4th, revised new delivery date to be July 6th. Received Packag... Zobacz więcej
Reakcja na opinię
I called with what I thought was a part number for a heat pump. Customer service, took my information, and confirmed the part. It was shipped and recieved quickly. Its installed and running perfect... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Napisane przez firmę
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Dane kontaktowe
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Kanada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Website easy to search and look for…
Website easy to search and look for parts. Part received well packed and in a timely manner.
11 czerwca 2026
Odpowiedź od Parts Town Canada
Christine Maskell,
We're glad our website was easy to navigate and that your part arrived quickly and well-packaged. Thank you for your positive feedback!
Thank you for choosing Parts Town Canada!
Kevin
Odpowiedź od Parts Town Canada
Norm Burnell,
We appreciate your 5-star rating and positive feedback. We are glad you found your product easily!
Thank you for choosing Parts Town Canada!
Kevin
Odpowiedź od Parts Town Canada
SIDNEY POON,
We're sorry the delivery took longer. We are improving our service.
Thank you for choosing Parts Town Canada!
Kevin
Odpowiedź od Parts Town Canada
Balvir Bhullar,
We're glad your order arrived on time. Thank you for your positive feedback.
Thank you for choosing Parts Town Canada!
Kevin
Great DeliveryVery happy with the quality of part and…
Very happy with the quality of part and fast delivery
11 czerwca 2026
Odpowiedź od Parts Town Canada
T.G.,
We're happy you're pleased with the part's quality and fast delivery. Thanks!
Thank you for choosing Parts Town Canada!
Kevin
Odpowiedź od Parts Town Canada
Thank you very much for the positive reply. Please don't hesitate to reach out to us again for all of your parts needs!
Kevin
I never received my item.
I never received my item.
Apparently my box got mixed up in the delivery. I am still waiting for my refund.
First time it happened to me with parts Town.
11 czerwca 2026
Odpowiedź od Parts Town Canada
Neroshan Nadarajah,
Thank you for your feedback. We are sorry to hear about the issue with your delivery and refund. We are looking into this for you.
Thank you for choosing Parts Town Canada!
Kevin
Odpowiedź od Parts Town Canada
Nick Crane,
We're glad our website made finding parts easy for you. We appreciate your positive feedback!
Thank you for choosing Parts Town Canada!
Sebastian
Odpowiedź od Parts Town Canada
Berny,
We are glad you enjoyed your experience. We appreciate your kind words.
Thank you for choosing Parts Town Canada!
Sebastian
It was easy to find the part we needed…
It was easy to find the part we needed considering its an AC unit that is almost 30 years old.
However, I wish it was stressed that orders made after 5pm would not be processed until the next day, therefore 1-2 day delivery starts the day order is processed. It was further complicated when I also received a UPS delivery notification shortly after my order was placed, indicating the 2 day delivery was forthcoming. Since UPS is a 24hr 7 day a week business, it would have been appreciated if this could be honored.
11 czerwca 2026
Odpowiedź od Parts Town Canada
Anne AR,
We appreciate you sharing your experience and feedback regarding our order processing and delivery expectations. We understand how important timely delivery is, and we regret any confusion caused by the shipping notification. We are reviewing our communication to ensure clarity on processing times for future orders.
Thank you for choosing Parts Town Canada!
Kevin
Ease of ordering the needed part and…
Ease of ordering the needed part and prompt delivery.
8 czerwca 2026
Odpowiedź od Parts Town Canada
Terry Amey,
We're glad your ordering was easy and delivery prompt. Thank you for your feedback!
Thank you for choosing Parts Town Canada!
Kevin
Quick Response & Great Service
Great customer service. I had an issue with my order, and the team responded quickly and resolved it promptly. Communication was excellent, and the whole process was handled professionally. Thank you!
10 czerwca 2026
Odpowiedź od Parts Town Canada
Hamid Tav,
We are so glad our team could quickly resolve your order issue. We appreciate your kind words about our excellent communication and professional handling. Thank you for your feedback!
Thank you for choosing Parts Town Canada!
Sebastian
Availability and shipping was to the…
Availability and shipping was to the point. Thanks
9 czerwca 2026
Odpowiedź od Parts Town Canada
arjun kakkar,
We're so glad to hear that our availability and shipping met your expectations! Thank you.
Thank you for choosing Parts Town Canada!
Kevin
Odpowiedź od Parts Town Canada
SERGEI LEVCHENCO,
We're glad you found parts easily and appreciate your feedback.
Thank you for choosing Parts Town Canada!
Kevin
Quick and Easy!
9 czerwca 2026
Odpowiedź od Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Odpowiedź od Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Odpowiedź od Parts Town Canada
Michael,
We appreciate your positive feedback and 5-star rating! We are glad you enjoyed our website.
Thank you for choosing Parts Town Canada!
Kevin
Great Experience
6 czerwca 2026
Odpowiedź od Parts Town Canada
Thank you for taking the time to leave the review. We're glad that you had a positive experience, please do not hesitate to reach out to us if you require any assistance in the future!
Kevin
Odpowiedź od Parts Town Canada
Vikram Patel,
We're happy to hear you found the fridge gasket great and easy to install!
Thank you for choosing Parts Town Canada!
Kevin
Item arrived on time
Item arrived on time. But it cost me far too much for delivery. And was upset to find out after purchasing that there an option for pick up locally. This needs to be an openly stated. The fact that it’s not leads me to believe that there making money on the delivery?
9 czerwca 2026
Odpowiedź od Parts Town Canada
Bob does sports,
We appreciate you sharing your feedback regarding delivery costs and the local pickup option. We understand your frustration and are reviewing how we present all available options to ensure transparency for future purchases.
Thank you for choosing Parts Town Canada!
Kevin
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.