I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on m... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered replacement parts for my De'Longhi Espresso Machine: the internal and external steamer tubes. They arrived quickly and were exactly as depicted. That is, they were new and precisely the pa... Zobacz więcej
Reakcja na opinię
Ordered product July 2nd. Paid extra for expedited delivery. Confirmation that package to be delivered by end of day, July 3rd. July 4th, revised new delivery date to be July 6th. Received Packag... Zobacz więcej
Reakcja na opinię
I called with what I thought was a part number for a heat pump. Customer service, took my information, and confirmed the part. It was shipped and recieved quickly. Its installed and running perfect... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Parts Town Canada makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, and same day shipping keeps your kitchen running efficiently, reliably and safely.
Napisane przez firmę
Flat Rate Shipping
Parts Delivered to You in 2 Days or Less!
All in-stock orders placed before 9 PM ET ship out the same day and will be delivered to you within 2 days or less! Our convenient flat rate shipping options includes all duties and fees and gives you the peace of mind that you're paying exactly what you would expect with no hidden charges.
Dane kontaktowe
100 Thorncliffe Park Drive, M4H 1L9, Toronto, ON, Kanada
- 800.239.5152
- needhelp@partstown.ca
- partstown.ca
4,3
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I ordered my part on July 12
I ordered my part on July 12, order #0900372373, I paid the extra $50 to expedite the shipment. I still haven’t received it, 5 days later.
12 lipca 2026
Odpowiedź od Parts Town Canada
Hello Russell,
We sincerely apologize that your expedited shipment has not yet arrived. We understand your frustration and are actively investigating the delay with your order and will reach out to you shortly.
Sebastian
The box arrived mangled and the motor…
The box arrived mangled and the motor inside had mud all over it for some reason. It is still working, but it looks like the box was thrown into a drying machine.
11 lipca 2026
Odpowiedź od Parts Town Canada
Hello Matt,
We are very sorry to hear about the condition of the packaging and the motor upon arrival. We understand your disappointment with the damaged box and the unexpected mud. We are looking into your order and will reach out to you shortly.
Sebastian
Purolator waste of time
Purolator. Did not even attempt to deliver package. Waited at home all day, now I have to go pick it up because driver left at pick up point. Did not ring door bell, did not leave delivery notice.
9 lipca 2026
Odpowiedź od Parts Town Canada
Hello,
We are truly sorry to hear about the trouble with your delivery. We understand how frustrating it is to wait all day for a package that doesn't arrive as expected. We are looking into this matter and will reach out to you shortly.
Sebastian
quick and easy to order what i need
10 lipca 2026
The parts were easy to order and…
The parts were easy to order and arrived in a timely manner. The cost of shipping is significant which was a deterrent. If I could find the parts locally, I would, which is only do to the shipping cost. It doubled the cost of the product.
10 lipca 2026
External part cross-referencing was required
I had to cross-reference the original OEM part number to new OEM part number using AI before I was able to locate it. As well, I was charged twice for the item which impacted the credit available on my card even though the second charge was automatically refunded. Apart from that, everything else was good. Delivery was as promised and was easy to track.
9 lipca 2026
Great customer service.
I called with what I thought was a part number for a heat pump. Customer service, took my information, and confirmed the part. It was shipped and recieved quickly. Its installed and running perfect. Thank you again. Debbie
10 lipca 2026
Great great communication
Great great communication. Very fast delivery. Am very happy with this seller. Highly recomend
9 lipca 2026
It was quite frustrating ordering on…
It was quite frustrating ordering on line, I had to call the office several times to get clarification or assistance ordering. Otherwise it was good. Oh and I never received a tracking number the day the items arrived.
8 lipca 2026
Merci et excellent service.
9 lipca 2026
You're company is very knowledgeable…
You're company is very knowledgeable and helped me get the part I needed within minutes!
Delivery ~ Excellent
Pricing ~ Great
Thankyou
9 lipca 2026
Right OEM part for my ice machine.
9 lipca 2026
Odpowiedź od Parts Town Canada
Hello Brian,
We're happy to hear the part was right for your ice machine. We appreciate your positive feedback! Thank you for choosing Parts Town Canada!
Sebastian
dependable service
4 lipca 2026
Odpowiedź od Parts Town Canada
Hello Harold,
Thank you so much for your positive review and 5 Star rating. We appreciate your business and thank you for choosing Parts Town Canada!
Sebastian
Odpowiedź od Parts Town Canada
Hello Sylvie,
We're so pleased to hear that you experienced fast delivery and excellent service. We truly appreciate your high recommendation and thank you for choosing Parts Town Canada!
Sebastian
Part on time as promist
14 lipca 2026
Odpowiedź od Parts Town Canada
Hello Gunter,
Thank you for taking the time to share your recent experience with Parts Town Canada. Your feedback is very valuable to us as we work to be better each and every day. If there’s anything else we can do to continue improving your experience, please let us know!
Sebastian
Always can find the part you need and…
Always can find the part you need and sight is easy to use.
On the down side prices are a bit higher and shipping is crazy but the quick shipping is sometimes worth it.
8 lipca 2026
Odpowiedź od Parts Town Canada
Hello Vanessa,
We're glad our site is easy to navigate and helps you find the parts you need. We understand your concerns about pricing and shipping costs, and we're always working to offer competitive options while maintaining our service quality. We appreciate your feedback.
Sebastian
Odpowiedź od Parts Town Canada
Merci pour vos commentaires positifs et votre note de 5 étoiles. Merci d'avoir choisi Parts Town Canada!
Sebastian
Odpowiedź od Parts Town Canada
Hello Todd,
Thank you so much for the 5 Star rating and positive review. We are thrilled that you are happy with your fast delivery. We appreciate your business.
Sebastian
I am a restaurant owner
I am a restaurant owner. Whenever I need and spare parts for my kitchen equipment, I contact parts town. They are professional and fast. They have all the parts for virtually anything. Thank you so much.
7 lipca 2026
Odpowiedź od Parts Town Canada
Hello Ramesh,
We're so happy to hear that our team consistently provides professional and fast service for all your kitchen equipment needs. We truly appreciate your kind words and positive feedback. Thank you for choosing Parts Town Canada!
Sebastian
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.